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adamt18510785
adamt18510785
Inspiring
October 28, 2020
Answered

Photoshop 2021 slow and laggy [LOCKED]

  • October 28, 2020
  • 137 replies
  • 88364 views

This thread is now locked by a moderator and you are welcome to continue a civil discussion in a new thread or add to the bug report that goes to the product developers. See the link in the answer marked "Correct".

 

Here are the forum guidelines:

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157

 

 

I'm going to start this new thread for the new version of photoshop. 
There are hundreds of comments about 2020 being slow and laggy and not a single adobe rep has even acknowledged it. I was hoping the upgrade would solve everyone's issues but alas that isn't the case. 

So this thread is for all you old and newcomers with new and old machines where photoshop runs like crap to complain about. Maybe their newest software might be seen for them to do something.  

I'll go first: 
Ryzen 9, 64 gigs of 3200 ram, 1080 ti gfx, 1nvme 3200mb.s ssd for programs, 1 tb sata sdd cache drive, 2 tb WD black for files. 

Photoshop takes almost 3 seconds to do simple things like changing to a shape pen tool to make shapes. 
Lags on anything pen tool, and type tool
Played with every setting in the performance and went through their pages on optimizing. 
I even went through the Nvidia setting but only gained a slight boost in performance. 

    This topic has been closed for replies.
    Correct answer davescm

    Well, let's go:
    Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
    CPU - AMD Ryzen 9 3900X 12-Core Processor
    GPU - RTX 2080 Super
    GPU Driver - Nvidia Studio 472.12

    Windows version 10, version 21H1 with all updates.
    I have two 27" monitors, both Full HD (1920x1080) 144HZ.

    Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

    Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

    I believe I was clear about my pc information.


    @vitorsantosHerz 

    I've linked the bug thread you started below so that others can vote and add their own system info:

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/slowness-and-lag-in-photoshop/idi-p/12403870

     

    Dave

     

     

    137 replies

    Show previous replies
    J
    joshuaOneNine
    Participant
    November 29, 2020

    I'm also experiencing very slow performance since the last update. Even doing the simplest tasks like editing text is slow and very laggy.

      Ronald N. Tan
      Ronald N. Tan
      Participating Frequently
      November 28, 2020

      If people need to roll back, you need to contact Adobe Tech Support via Chat. They will provide (generate) a link specific to you and you can download the previous stable version they have on their end. Due to my "ancient" system from 2009, I had to revert back to version 20.0.8 (CC 2019) and everything is "flying for me" in turns of screen redraws.

       

      I agree with many. Something went wonky and/or combination of the recent GPU and CPU heavy AI and ML advancements in Photoshop.

       

      I have been a SUPER HAPPY paying customer since 2018 as I find the 20GB Photography Plan perfect for me. I hope my portfolio with Portfolio and I *love* the selection of fonts available via Adobe Fonts.

       

      I know it's frustrating and annoying. I hope Adobe will acknowledge and rectify these unacceptable performace oddities and hiccups.

        S
        shartman1976
        Participant
        November 25, 2020

        I have also been suffering problems since the update to Photoshop 2020 (the severity came and went with different updates, but it never went away) and now 2021 has gone back to being almost unusable. I am running a fully updated Windows 10 desktop with an Intel i9 9900k, 64gb ram, Nvidia RTX 2080 (I've flipped between the Creators and Game Ready drivers and neither seems to make a difference), 2 NVME SSDs and 4 more SATA SSDs for 5 gb of fast drive space to separate the OS and Photoshop from file and scratch drives. There is no excuse for this software to be running poorly, yet it constantly hangs, has refresh errors when I move objects or use the select tool, etc. It's beyond madenning to pay this much a year and now be on the second full version of Photoshop without a stable, professional working environment.

        garethc35499348
        garethc35499348
        Participating Frequently
        November 24, 2020

        I'm having so many issues also. Pretty top end system and the new version lags like crazy. Rolled back to 21.2.4 and its relatively insanely fast again. I don't know what they've done but...

        S
        Stan Burman
        Inspiring
        November 24, 2020

        Similiar issues here...

        Running Photoshop 22.0.1 on a 2019 Mac Pro (macOS 10.15.7 Catalina) with plenty of RAM, scratch disk space, etc.

        Some Photoshop tools are very slow.

        For example, Lasso Tool used to draw small space to add to current selection takes approx 5 seconds to add selection. First selection goes okay, but additional selections lag badly.

        Same results with brush tool in Content Aware Fill preview when attempting to brush to add or delete content source pixels.

        Would be great if this can get fixed soon. Or at least get an Adobe person to tell us whether or not this problem is being worked.

        S
        symphonym88449613
        Participant
        November 24, 2020

        Adding to this, I'm having a lot of really silly lag during basic operations as well as a suspected memory leak, and the scratch disks are constantly full on a 1tb ssd. Keyboard shortcuts also randomly stop working which is incredibly frustrating and does not fix on a reboot, nor does it seem to utilize my graphics card when it starts acting up despite recognizing it.

         

        Confident it's not my computer but:

        Intel Coffee Lake Core i9-9980HK

        NVIDIA GeForce RTX 2060

        32GB DDR4 2666MHz

        Windows 10

         

          mojo potatoes
          mojo potatoes
          Known Participant
          November 23, 2020

          I too am having many of the issues in this thread - lagging performance, selection tool takes seconds to trace with, pen tool has wonky tablet performance when using the stylus, it's just overall an unenjoyable experience that has me looking at further buying expensive parts to counter the clear programming issues. ADOBE, you are messing with creative professionals ability to create. I usually end up spending at least 10 to 15 minutes trying to figure out Photoshops problems every single time I go to work on a new project. This is very demotivating and makes me not want to work.

           

          System Specs: 

          AMD 3900x, Nvidia 1070 ti, 64gb ram, Samsung M.2 SSDs.

            Paula Shin
            Paula Shin
            Inspiring
            November 22, 2020

            I'd also like to bump this thread with the frustrations I'm having with PS CC 2020

            I had to update from 2019 version since I formatted my pc and the earlier version I could find to download was 22.2.4

            It is frustratingly slow close to 2019. And I have quite a beast of a PC. RTX 2080 Super, 32GB RAM, i7 7700k, etc

             

            Its slow to use text, transform, even selecting layers is laggy. 

             

            A comunity manager here said to roll back to previous version while Adobe fixes this.

            But I can't roll back to CC2019 and CC2020 is this shitstorm in every thread I found. 

            Does anyone have a solution?

            Is the new (2021) version better in performance?

              S
              smackmick
              Known Participant
              February 15, 2021

              I did not see this message before, but it looks like they have tried to fix it in 2021 by making the entire app take 30s to several minutes to come up.  They need to fix all of this ASAP.  I actually went back and used V13.0 to get anything done.

              lindac59935593
              lindac59935593
              Participating Frequently
              May 19, 2021

              NO...NOTHING FIXED...POS!

              T
              tasty requirement
              Participant
              November 16, 2020

              I don't recommend the update for anyone, I've lost a couple of days of work trying to get this project finished, the frustration of drawing with the pen tool as a web gradually appears because photoshop is displaying every position the curves have been in, the only way to clear the screen seems to be saving, closing and re-opening the file. This used to work perfectly but now it's confusing as hell... as I use the move tool the part of the display that's still functioning is gradually gets smaller until I also have to restart the program. Not to mention the amount of crashes. It's meant to be a professional product that we're paying a premium price for here!

               

              Well, at least I can replace the sky in photos with ease ...

                doctorvalentine
                doctorvalentine
                Participant
                November 12, 2020

                Same problem here. Everything was running great just yesterday, and now all of the sudden, the entire lineup of CC apps (even the 2020 versions) are infuriatingly slow. It's taking 5-10 minutes just to activate a font. It's taking several minutes just to launch an app - assuming it launches. This is ridiculous. 

                Steve Czapiewski
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