Questions

I recently installed Elements 15 on my Windows 10 computer and the polygon tool is completely inoperative.  I see the icon on the image, but clicking the mouse does not create a line.  The tool is unresponsive everywhere on the image.  The lasso tool works just fine.  Any ideas?  Anybody else having this problem?

Windows computer died and replaced it with MacBook Air M1.  Will Elements 11 work on the MacBook Air M1?  If not, can I get Elements 2022 at the upgrade price?  Also, what kind of proof do I need to show that Elements 11 was on the dead Windows computer?

In PE Photo Editor 2020 if I drew a line or placed text on a photo I used to be able to use eraser with out disturbing the background. For some reason now the erasser no longer delets the object.How do I errase a line or a text I placed on a photos? Thanks!  

My Adobe Elements 15 does not recognize raw files from my Panasonic G85. Will the new version solve this problem? Thank you.

HelloWill PE2020 run on Windows11? If not: what would You recommend?Best regardsFinn Hove

How do I embed fonts in Photoshop Elements 2021 for publishing purposes?Are they automatically embedded once a file is flattened?

I have a high end Dell XPS 8930, with SSD and HDD (2 1/2 years old). I've loved Dell for years, but this time there were problems, ie: the OS was installed on the HDD as opposed to the SSD. That was fixed (sort of); then another issue came up, and a Dell on-site tech determined I needed a new motherboard, a new SSD, and some other things. He took care of that and said, "Well, you basically have a brand new computer again." Which is wonderful, except that I can't get Adobe Photoshop 15 to work. I've tried researching; I've followed the directions; I've gotten the program installed -- but, when I try to do something, I get a window saying the serial/ registration number has already been used, and I get no farther. I know the number has been used; Adobe knows the number has been used -- and, for the most part, Adobe takes me to page after page, trying to get me to buy something new. I'm not about to do that, because I have no need, and Adobe has made me angry. I appreciate any h

Guten Tag,  ich habe eine PSE Version 13, die auch in meinem Account registriert ist. Kann ich jetzt die neue Version 22 zu einem Upgrade-Preis kaufen und wie kann ich das tun?Ist der Kauf einer Upgrade-Version auch direkt aus der Demoversion möglich, damit ich das Programm nicht neu installieren muss?Und noch eine Frage zur Version 13. Die ist noch auf meinem alten PC drauf, muss ich sie irgendwie entfernen, ich möchte mir die Version 13 auf mein Notebook laden. Es wären dann also zwei Geräte. Wie reaktiviere ich eine Version aus einem PC, um sie auf einem anderen zu installieren, falls es notwendig ist?  Vielen Dank! MfGChristoph Ebeling    Good day, I have a PSE version 13 that is also registered in my account. Can I do that nowbuy new version 22 for an upgrade price and how can I do that?Is it possible to purchase an upgrade version directly from the demo version so that I don't have to reinstall the program?And

Ich versuche mittels Adobe Creative Cloud Packager ein Offline Installationspaket zu erstellen mit dem die Installation 'Slient' efolgen kann. Leider ohne Erfolg, da der Adobe Creative Cloud Packager nicht mehr weiterentwickelt wird.https://helpx.adobe.com/lu_en/enterprise/package/help/creating-packages.html#sa_src=web-messaging Ich habe dieses Tool auf insgesamt vier unterschiedlichen Computern getestet. (Windows 10 mit allen Updates) Die Fehlermeldung des Tools ist: Ds System ist nicht aktuell.Alle vier Systeme sind aktuell. Wie kann ich ein Offline Installationspaket - am besten ein msi - erstellen? Ich möchte das Paket mittels SCCM ausrollen.

HiI currently use Elements 2020 which i find pretty useful but i have now started using a Canon R6 which produces CR.3 files which Camera RAW doesn't support and i would like to know if it is possible to update Camera RAW so that i can use Elements. I realise 2021 & 2022 supports CR.3 but im satisfied with 2020 and to be honest i dont see much difference between 2020 & 2022 and have just downloaded the 2022 trial and have deleted it after a few edits etc as i really dont think much to it. (I really would like to see a better UI for a change)  Hope fully there is a way to update C RAW to be able to use CR.3 files other than more expense in buying the newer versions although if that is the case i think it's time for a different software brand im afraid Any help will be gratefully received  (Current C RAW version 12.0.0.32)Adrian 

I use PSE 18 2020. During back up 4 times i see message- Error encountered while writting file(s) ... each times different files but at 97-99% / Back up falls without writting .tly file/ what does it mean and what have I do? 

I see this is a common problem going back years. I reset the tool, does not work. I don't have a layer issue, it won't work on a jpg or even one layer. I have used this for years and know you have to hit alt-click but nothing I have read will make this work. 

I recently purchased a new computer, and am trying to install PSE 2022 (v20) upgrade onto this new macbook air.  After I download the DMG, I click on it, installation begins, then I get error code 1.  I have tried to repair and uninstall using cloud uninstaller.  Still same result.  Should I have bought the full version rather than upgrade (I owned license to v15)?  Is there something else I'm missing?

I cannot figure out why my text is fuzzy....it's super frustrating!  I change the dpi in resizing, but when I go to print, it gets resized back to 72 dpi.  Is there a default setting as to why this is happening?  I would appreciate any help!

Tried to find sign-in place but all I get is marketing stuff. What a mess.

I have about 50 photos that I need to crop to 3.75 in x 2,75 in, 300 dpi. Is there a way to do this without entering the dimensions and dpi for every photo? PSE 2020 Windows 10

I had Adobe Photoshop Elements 6 on my old laptop and the new one do not have a CD drive to reinstall. I have alot of Adobe Photoshop Elements 6 files. Can I open my Adobe Photoshop Elements 6 files with an Adobe Photoshop Elements 2022? Osmond Baron

Hi, I've recently upgraded my Mac to a Macbook Pro 2019 model with OS Big Sur 11.6, so I've also needed to upgrade the Photoshop Elements I'd been running, which was Elements 13. This transferred into the new Mac with a general data migration but doesn't run properly on BigSur. I've now bought and installed Photoshop Elements 2022, and the catalog, saved on an external hard drive, seems to have transferred and reinstalled correctly. My question is, can I now go straight ahead and delete the PSE 13 from my Mac, or is it advisable to keep it for a while until I've used the PSE 2022 a few times? Thanks for any information/orientation. I don't like deleting whole programs without being fully aware of the consequences!Nick Rider

I had a system failure on my MacBook Pro and I had to restore it to factory settigns. I succeed to reinstall all my apps but unable to run the installer for PhotoShop Elements 2018. I got an error message mentionning the installer program can't run on the current macOS version.  I try to download the last installation package (.DMG file) of Photoshop Elements 2018 but got the same error. Does anyone knows how to proceed ? Many thanks,Martin

My PC died. Thankfully the hard drive survived so I have copied my last back up, sadly made a month ago, thus have I lost the data I attached to the photos made since the last back up. My catalogs were recovered from the old hard drive OK and are safely installed. Edits to pictures in my folders have updated to the point of PC failure, I wondered if the data attached was in there somewhere or I have to re-enter?I'm running Elements 2020 on Windows 11 PC. Thanks Richard

Hi,I have been using Photoshop Elements 11 on a 2015 Macbook with OS 10 Yosemite (I didn't update the OS system because I was afraid this would slow it down). However I've now finally got an all new Macbook Pro with OS Big Sur.When I set up the new Mac with Migration Assistant it transferred the PSE 11 to the Applications folder in the new one. However I'm fully aware that I should also update the PSE to PSE 2021 and am quite happy to do this.My question is, what is the best way to do this? Should I delete the PSE 11, and do a clean install of PSE 2021? Or can I upgrade from within PSE 11? If I do a complete clean install, how do I guarantee that all my catalog etc will transfer into the new program?Many thanks for any orientation,BestNick Rider

My wife has Elements 10 on her laptop.  It was running incredibly slowly and crashing, as was the whole laptop.  We had a 1TB SSD installed but edited images still take ages to save.  The laptop itself is now super quick except with Elements! When she saves the file a padlock appears with "Edit In Progress" and it stays there for minutes!  We've tried closing the editor after editing each image but it doesn't help.  Also its very slow deleting even just 1 file from the catalogue. The laptop is a very good spec with plenty of Ram (8gb).

Hello,As you may see in the picture attached my images open not within Elements but anywhere on the screen.This never used to happen and I would like to know how to get the pictures opening within the working area of PS Elements. Can someone please help with this.Many thanks John

Title says it all. Can anyone ive me a link to download Photoshop and Premiere Elements 2020. Much apreciated. Thank you

This is an issue that came up in a FB group-- I've never seen this before.... no way to choose preferences.