Questions

When I plub my phone into my PC which is Windows 10, I can no longer get the photos from my Iphone internal storage /dmic to my adobe elements 11.  I get an error that says. "the device is unreachable".  It worked in the past, it worked until today. The odd thing is if I take the card from my slr and put it in the card reader, I go through the same process:  go to oympus DMIC and can copy and paste with no problem. Why did this start happening?  Why does it work for one but not the other?  How can I get these photos from iphone to my PC.  I CANNOT use the icloud because the photos are RAW and it wont download from the cloud to a PC as RAW, HEEELLLLPPPPP.

I recently downloaded my files from Elements 2019 to 2021.  My video was stored in organizer.  All my video is stored now as photos.  How can I convert this media into video on Premier.  I am usng mac big sur 11.2.  

Im April 2019 haben wir Photoshop Elements 2019 als Upgrade von Photoshop Elements 2015 erstanden und auf einem Laptop installiert.Da wir nun einen neuen Laptop gekauft haben, würden wir Photoshop Elements 2019 nun gerne auf dem neuen Gerät installieren.Die im April 2019 abgelegte ZIP-Datei können wir nicht mehr öffnen. Fehlermeldung: ZIP-Ordner ist ungültig.Über das Konto bei Adobe konnten wir die Installationsdatei (2'490 KB) downloaden. Beim Ausführen dieser Datei erscheint dann eine Meldung, dass man den Internet Explorer 11 installieren müsse. Schon das ist ziemlich erstaunlich, promoted Micorsoft doch den Webbrowser Edge. Zudem erhalten wir die Systemmeldung: "Sie müssen die neuesten Updates für Windows und/oder Ihre Adobe-Programme installieren."Kann es sein, dass Photoshop Elements 2019 bei Adobe gar nicht mehr zum download bereitsteht?Welche Optionen bleiben uns?Vielen Dank für allfällige Tipps.Cheers, Heugi

We used to have an old version of Photoshop Elements 9 I think, worked great.  Organisation has upgraded to Photoshop Elements 2020 and now when processing images from Tiff to Jpeg Webready vertical lines appear.  We are using the same PC and scanners, only the software has changed.  Can someone help please, as I've got another 7000 plus images that need digitising!

I press in my photochop icon and it comes up. I press on editor and it will not bring up the program. {it disappears} If I press on the other buttons it will bring up the program. I only use editor and usually scrapbook daily with no problems. Thank you

I need to flip a jpeg image that I have opened in Photoshop Elements 2020. It is a floor plan of a house that needs to be flipped from left to right, i.e. the master bedroom is currently in the back right corner of the house plan, the garage is in the front right corner of the house plan. I want to flip so that the master bedroom is in the back left corner and the garage is in the front left corner of the house plan. I have attached a photo. Thank you.

My elements 14 editor  "quick" editor no longer has the filters on it. It looks a lot like an older verison. Anybody know anything about why this might be happing?

When I import RAW files and the associated JPEG file into Elements the date stamps are different, typically one hour. Is that normal? Is there a way to correct this? The JPEG is correct, the RAW file one hour wrong. Øivind, Bergen, Norway

Can I download from the software and use the serial no that came with purchase I made?

1. Do I have to have my images in  Elements 2021 library in order to use the components of 2021 ? I have been using Elements for some time (2019 and lower)and I could use my own library outside of Elements except when trying compose panorama.2. Will Elements 2021 edit Canon CR3 files? Or do I have to convert them to DNG first.thx Joe S

I am  extremely fustrated with Photoshop Elements. Sometimes it works but most times i cant access it. When I try to I get the what do you want to do screen  I can access Premier Ellemnts fom this screen but not Photoshop. It just says it is loading work space and sets forever. it doesnt open the product. I bought the bundle and so far it has been pretty useless to me. I have Windows 10 computer that i keep updated. so far the money i spent on this bundle has been a waste. I had these programs years ago and didnt have these problems. What to do?????

I'm using Photoshop Elements 20 and I've been cropping smoothly all morning and now when I crop an image it's coming out with width of 140. Can someone help?

Hey, i just got an new computer and bought die bundle of Photoshop Elements & Premiere. I was working on this programs on my old computer. Today i've got a new one and just downloaded Photoshop Elements but when i type/copy my serialnumber from the adobe-abo-page (signed in with my account) die serialnumber doesnt exist. I've seen in the Help Center the Adobe-Cloud Options for this "New-Computer"-Thing but.. i couldnt find a solution for my problem. How i can use my programs again? Does i need to buy a new key? Thanks alot!

I've photoshop element 2020 I used average from the filther and then I tried to remove it by using command f but it doesn't work. 

Is there an update available for my Photoshop Elements 2020 to work okay with Mac Big Sur? I have the 2020 version, can i update it or do I have to buy 2021?

How do I remove creases please.

When I open up a new blank file, and move the mouse over the blank file, the image of the previous object appears. Control Z removes it from the current blank file but it returns. Thanks

I'm running PSE 2020 with the Elements + plug-in.  Is there a shortcut (or can I develop one) to flip an image horizontally?  I thought adding Elements + would give this functionality but it does not appear to do so.

Hello, when I try to open Photoshop elements i am asked to enter my email and password and then the system asks for my serial number. I have entered it but after some seconds the window asking for the serial number comes up again. I am runnign in circles.The Serial number is correct (and the same works for Premiere fine) but I have no idea now?Does anybody know a solution ?

I read a thread on this forum about Elements +,the optional download for certain advanced features.  The thread included a link to the website where the download could be purchased.  The download appears to be from a source other than Adobe.  My simple question:  Is this a legitimate download and a legitmate addition to PSE?

Ok, I'm getting desperate.I've purchased Elements and Premiere 2020 but Organiser does not open - it crashes on start-up each time.I have posted about this before (so apologies if you're seeing this twice) but I've not yet had a solution. I’m running on OSX 10.13.6 Sierra - which is compatible with these versions of software. So far I have tried:1 - Uninstall, restart and reinstall software.2 - Checked for updates to my graphics card.3 - Run a Disc Utilities diagnostics 4 - Turn off and on my Mac.5 - Started Organiser whilst holding down the Shift key without success.6 - Tried to update preferences but the instructions provided by Adobe do not match the options given on my computer.7 - Checked the Apple forums which appear to indicate that this could be an Adobe software problem.8 - Renamed the OLS folder to OLS_old.9 - Renamed Online Services to Online Services_old10 - Renamed the folder psa.prf to psa_old.prf I'm getting pretty desperate. Please help!Tha

Thanks to Michel (and others) I can now bulk title all my photos, using the file names. However, there is a problem: the text is too big, even when I choose fot size 6: Is there a way to reduce the text please? 

In my Elements 2020 / Premier Elements 2020 Box there was a Fuji print offer inside and the serial # sticker on the disc envelope was stuck to it!  When I separated the two, the coated glossy card stock of the Fuji ad pulled off some of the serial # sticker so I cannot read it. It is too late to return it for replacement. I can provide a photo. What can I do?  Thanks!  John

When I make a 25% crop of an image of 6000 x 4000 PS Elements makes the new image still 6000 x 4000 in stead of 3000 x 2000. Ps Elements is recalculating to the original pixels and I don't want PSE to do that! Recalculate pixels has been switched off! What can I do? Jan

HI, since I have updated Photoshop Elements to 2021 I can not see and therefore select my NAS under presets where the images should be stored during import. Have also updated windows 10 . Images on my NAS are viewable .Can someone help me ?regards Richard