Questions

Hi,I am having issues with burning to a disc, as I always get the above error when right at the end (and it is making all my DVDs useless). I have tried following the steps recommended in another thread. I have already tried making photos smaller, I have tried burning to folder and iso, neither folder appears after claiming it was successful (and I have changed settings to show hidden folders). What else can I try?Thank you for any assistance.

I have JPEGs from Lightroom which are ordered numerically.  When I highlight those to bring into PE as new assets, they are randomized.  This seems to be a new problem as I have not experienced this while generating videos of still images in the past.  Any ideas...?Bob

I have roughly 24GBs of storage available on my laptop and would like to run a game that requires 2GBs of RAM extra. My laptop has only 4GBs of RAM. The problem is that a lot of the already small storage on my computer is used up on system storage. We later purchased an external hard drive in which I have more than 500GBs free. I want to know if it is possible for me to use up the storage I have on that hard disk as virtual RAM instead so that I can run such a game as the aforementioned. It's not like I plan on using up an entire terabyte of storage any time soon.Thank you,Jay.

I have just successfully downloaded a fresh version of Elements 14 (the one I have on my older computer) to a newer, slightly faster one. Luckily, I had retained the serial numbers, so I had no problem.However, when I now transfer the project I had been working on, the one that ends with "prel", it is not playable. I realize now I had to also transfer all the video files that I used for this project. IN the future, is there a type of file that I could use that would include all this info--so that I could just go from 1 computer to another without this being a major event?Thanks.LNovik

Hi, my students are not allowed internet access during their exam. Can elements be used offline without internet access?

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When I imported the video clip (MOV) into Premiere Elements 2018, it is not recognized as a video file, but it has an audio file. When I used other media apps to open the file outside of Premiere Elements, it plays as a video file without any problem. I am using Windows 10.  Please help!

Hi all, after using Elements 13 (fully updated) for the past 3 years and burning to BluRays all fine and dandy, a week ago it just stopped.   Now, when I put in a blank BluRay it says "Incompatible Disk" in the status section.  Thinking it was my drive, I replaced it for another - but I still have the same error message.  Both drives and discs work fine with other software.What happened?  Any ideas?  Any fixes out there?  Or has Adobe done something to try and force me to upgrade or buy Encore?

Hello people. My Adobe elements 2018 will not load. A few times recently when starting the program up the computer would shut down  and now it will not load at all. Every other program seem to load just fine. I was wondering if there is any correlation between the two and would appreciate your assistance thanks. Noel

Just bought this version and installed on my Win10 PC. I have three monitors connected. Two are 24" Full HD, and the 3rd is as 34" wide angle.I will of course use PE2019 on the wide screen monitor, but whenever i maximise the window PE2019 moves down to the primary monitor which is one of the 24".I have no issues what so ever with other programs on the wide screen monitor.How do i get this to work?And no, i can't set the 34¨ monitor as the primary one, if anyone thinks this would help.Tried to find adobe support contact, but had no luck. Is it really correct that if have "only" bought the Elements SW versions (i also got PSE2019) then there is no support what so ever?

Hallobeim bearbeiten von Clips in Premiere Elements 2018 habe ich keinen Ton. In den Einstellungen ist die richtige Hardware eingetragen. Aus allen anderen Anwendungen wird der Ton abgespielt, nur eben nicht von Elements. Wenn ich aber einen Film aus Elements exportiere und diesen in zum Beispiel VLC-Media-Player abspiele, ist auch der Ton zu hören. Wieso habe ich beim bearbeiten in Premiere Elements keinen Ton ?DankeRudolf

I have a legal copy of Adobe Premiere Elements 4.  The software will not allow me to save a video to MPEG format.  It is asking me to visit http://www.adobe.com/go/encoderactivation to get an unlock key.  This URL gives a 404 Error code.  So, there is no way to enter my serial number to get the unlock code.  How can I get the unlock code?  Why is this required?  I asked Adobe Customer Care and was directed to this forum.

The map no longer displays in the Places view. Also, pinned photos do not show up. As expected, they do not show up in the unpinned view. They are marked with a location tag.Stefan

I have been using Elements 2018 Organizer for months now. As of yesterday when I click on the PLACES tab I get an Elements Organizer box that states that "map is not available at this point.How do I get Places to work again?

I am now getting an error message "Add Media Failure" when I try to use a .mov file from my iPhone7. Any thoughts?

Hi, I made a video in PE that I use as a closing for all my other PE videos.I must've hit a wrong setting somewhere because all of a sudden that PE video doesn't fit neatly when dropped into another PE video.  It is much narrower and doesn't fill the screen, such that I have to pull the corners to make it fill and then lose much of the content.  Where would I have 'resized' my videos?

I literally am unable to open this application after installing.I get the error on startup, "Incompatible display...update your display driver"There are multiple instances of GPUSniffer.exe running, and when I run it manually it opens an empty prompt and does not close.I am using an RX580 8GB model with driver version 18.10.1. I have also tried 18.11.1 with no success.EDIT: I have also tried with 18.9.3 and 18.12.1 with no change.I have tried disabling the driver, and starting the application, with no success.I do not have a BadDrivers.txt file to delete.I have reinstalled 4 times. I have renamed GPUSniffer so it cannot be found, and correctly named it back.The ONLY way I can get premiere to launch is by actively ending the GPUSniffer tasks as they spawn.Please help!

APE 2018 and .mov filesRunning Windows 10 and APE 2018.We shot a 28 minute TV show yesterday. It generated a .mov file, 26.5 gig. The show was recorded on a TriCaster.The file failed in APE 2018 generating audio and no video, just a green screen. I ran it in Quicktime and it played just fine. I tried it in APE 2014 and it ran just fine.Why is ADE 2018 not happy with .mov files?Thanks, Cheers! Phil

Der Export eines Filmes auf DVD ist nicht möglich, da kein Brenner in dr Auswahl-Möglichkeit angezeigt wird.Alle anderen Programme arbeiten problemlos mit dem Brenner zusammen.iMacmacOS mojaveinstalliert ist die Testversion von Adobe Premiere Elements 2019dringend, da die Test-Zeit bald abläuft.

Hi,As a newbie with Premiere Elements 2019 in the UK, I think I am making a basic mistake and I would like to clarify if I am going wrong.I know that there is a lot of existing Adobe info out there, but I'm asking specifically because I want to avoid a mistake and need to be sure.I want to export a result for use in the UK.   I am UK based.Could someone please check my questions - relating to my Premiere Elements 2019 product EXPORTINGIf I produce a project, my understanding is that PRE2019 will automatically default the intial project to be a UK setting, being based automatically by PRE2019 on my UK location at program installation time.Therefore, I assume that if I do a simple export of a finished MP4 file (e.g. example.mp4) for either computer or TV use using the presets of this project,  then it will also be appropriate for the UK - but maybe not other regions such as the USA. In other words the export will work best on UK PAL systems and not NTSC. Is that correct?I

depuis quelques mois , il apparait la petite roulette colorées dès que je clique sur une petite fenêtre , par exemple celle de visualisation d'une vidéo MP4 (notamment pour la fermer) : cette roulette signifie le blocage de Pr15. Cette apparition est de plus en plus fréquente. Sur un forum , j'ai lu qu'il est recommandé d'opter pour première éléments 2018 : y a-t-il une solution de dépannage ou l'option de Pr 2018 est inéluctable? payante ou au prix d'une remise à niveau?

Hello,I record a bunch of videos on my phone and when I upload them to adobe premiere elements the sound is always off by a few seconds. Whereas, in other programs the sound is in sync.

Just got Premiere Elements 19 along with Photoshop Elements. Years ago, worked with Premier Pro, but when Windows switched over to 10, I didn’t update it.I’d forgotten how still photos had to be resized. I’m working on a project with photos and some video coming in from a Samsung S9+. After the first disastrous attempt, I went back and searched through the forum and FAQs, focusing on adding still photos.I’ve tried Process Multiple Photos to 2000, 1090, 720 pixel size. Tried different saves as .JPG and .PSD. Tried different resolutions. I’ve tried changing the Preferences, Default to frame size and the Use Hardware Acceleration. The Project Settings are 1920 x 1080. Tried changing the Interpret Footage settings. I render each time I add the stills.The photos look fine in Photoshop, but with all the different attempts, when I add them to video, they are terrible. On the small viewing screen, they look okay. But if I go to full screen, they appear jagged and almost out of focus. Did a tes

Bonjour,J'utilise la version Adobe Photoshopelement 2018.quand je sauvegarde le catalogue, j'ai systématiquement une erreur sur l'écriture d'un fichier "29341.jsn".Pouvez-vous m'aider à corriger ce problème?Merci par avance

cant get sound on a video project