Questions

Hi, right after I started burning a DVD using PreEle11 today, it crashed and I got the following error:What should I try?System info:.mp4 file typePremiere Elements v 11.0

My video isn't visible after I upload the file to Premiere Elements 11.  It doesn't seem to be a codec problem as I checked G-Spot and it says correct audio and video codecs are installed.  The avi files play fine on G-Spot and the Movies & TV applications.  I recently got the new laptop and the problem may be related to something on it as my old Windows 7 laptop didn't have this problem.Would you please help me?System info:Windows 10 Home OS.avi file typePremiere Elements v 11.0

Within the past year (early 2016), I bought a new Dell Inspiron 5559, Core i5-6300u, 2.3 GHz, 4 CPUs, 12 GB RAM, Windows 10 Home 64-bit, 1920x1080 res. laptop.  Is my computer compatible with Adobe Premiere Elements 15?  I understand that everyone recommends an i7, but I don't want to buy a new computer.  If my computer is not compatible with this software, can anyone recommend video editing software for less than $150 that would be compatible with my computer?  Or, will an older version of Adobe Premiere Elements be compatible with my computer?  Thank you in advance for your help.

Is GoPro Hero 5 supported by Premier Elements 15 ? I'm able to get my GoPro clips into Premier Organizer, but when I try to download from my GoPro directly into Elements, I get a "not supported device" error message.

Is there a method in PE 14.1 to be able to superscript text e.g. within Default Text?Such as for the 2nd January where the "nd" would be raised up.Back in 2011 there was a similar question asked but the response was that for PE 4 it was not possible (at least pasting in from MS-Word did not work).Maybe things have moved on with PE 14.1 or later?A search of the PE 14 Reference Manual produced no hits.

Holding down the control key while exiting most programs will save the current window size and will open to that size when you execute the program next.  Premiere Elements won't do this, am I missing something?  It needs to be fixed.Thanks

ADOBE PSE & PREMIERE ELEMENTS 13—ACTIVATE & DEACTIVATEQ—        My new ASUS computer, Win 10 OS, 4 hard drives, very fast, tons of storage, had to go through a “clean install” of Win 10 (corrupted).  I am now having to reinstall all apps, including  Adobe PSE 13 and Adobe PE 13.  With both apps reinstalled, I followed Adobe instructions to launch PE 13 and go to Help, Activate or Deactivate.  That option is not available.  Since these two apps are already activated on our two computers, I realized that Adobe was not recognizing my desktop computer that had crashed.  (See Screen Print #1)    I went online to my Adobe account and navigated to a help page to deactivate one of the two licenses, but a message appeared;“Have you lost access to your previous computer? If you cannot access the previous computer on which you installed the app—whether it was stolen, was lost, crashed, or locked—you need to co

How can I open a project in premier 14 with a .prv extension in the saved projects?

Hi,I have a clip that I want to speed up (400%) and which is quite shaky - that means I also want to use shake reduction.But if I want to use both it says "Shake Reduction and Speed can't be used on the same clip".Is there any workaround? I couldn't find anything about that in the internet 😕😕I just started to use Premiere Elements 15 (trial version), I used iMovie before and I didn't have this problem in this very amateurish program.This is essential for me, because I need that feature quite often and I would like to buy PE15, but it doesn't make sense for me without this feature 😞Thanks for your help!

Very suddenly the animated titles will not load onto my PC...right in the middle of a project!!  Is there a trick to get it unfrozen?  Could Geek Squad help with a problem like this. 

I am struggling with file size. I have an old video that is 62mb and 4:15 long. After loading it up in PE15, I cut out about a minute. When I go to export it, even clicking the "Match Source" button, the file size balloons to 121mb and the bitrate has tripled to 6Mbps. Isn't the "Match Source" supposed to match the source?How can I get it down to a reasonable size?

Dear all,I recently had to change to a new computer and am facing problems I didn't have before though this laptop has a faster CPU than the one before (i5-6200U/2.30 Ghz). Simple video files are being played sometimes slow and bumpy. After rendering everything is fine, but I only need to do a tiny change in the clip (a cut, changing the opacity, changing the lenght, etc.), and again the problem is back. I didn't find any setting yet that could change it. PE13 is running here on Windows 10.I will be grateful for all suggestions!Thanks & Regards

Bonjour,Je suis novice dans ce logiciel et donc je cherche un peu d'aide pour pouvoir spécifier la durée  du "suivi de mouvement" dans Adobe Element Premiere 14 car je n'ai rien trouvé à ce sujet dans le menu d'aide.Quelqu'un peut-il me donner une réponse?En vous en remerciant d'avanceGeorges

How do I select a particular clip for my movie to start with? It currently starts on one of the clips in the middle of my movie.

I have been working with home videos that I converted to Mp4 without issue, merging clips. Tonight my project wouldn't render. I did change the project name through "Save As" a few times, so did I run into a glitch or did I inadvertently change a setting. My previous projects have allowed mpeg and mp4 on the same project, the media I have added this time is all mp4. The selected file cannot  be linked because its type (video) does not match the original file's type (audio and video). Both video and audio show up but they are red to indicate the files cannot be found. If I try to import a new mp4 through add media it is only bringing in the video.I have kept the files that I am working on linked. Although I am familiar with unlinking frames.Thanks for you help!

I have been trying to download this program since 11am today.  It says it is 63% of the way done and the minutes left just keep increasing.  It now show 158 minutes left to download.  Does anyone know why this could be? Is this normal?Any information will be greatly appreciated.Thank you,Lindsay

I am lookin at Premiere Elements 15 and need to know if it will do what I need to do.  I have clips of battery operated dogs.  The eyes and tail light up when it is in motion, but not when it is still.  I want to have 2 of the dogs standing still in the background but with the glow in the eyes and tail.My question is, can I add a layer and put the glow int the eyes and tail and have the glow show up throughout the clip?

For the first time, a clip I imported into my project has my granddaughter's singing out of synch with the video.  I played the video on the Mac from the original folder and its fine. so the problem seems to be following the import.  All the other clips I have imported into the same project are fine.Can anyone explain this or suggest a solution.

Hello, I’m having real trouble with Adobe Premiere Elements 14. I’m trying to edit a short film with a very close deadline looming, and when I open up the software to continue with the editing I have been doing for last week I now find that it has all disappeared saying ‘media offline or unavailable’ – with large chunks of film on my timeline missing. So far there doesn’t seem to be anything I can do to restore it. Please help!

Hello, I have a problem with using the dream effect! 9 times out of 10 when I click on the dream icon my computer freezes! Is this a software problem?

‘Your Computer is low on memory’.After I’d recently resumed Video Editing [quite normally] for 3 days using Adobe Premier Elements 14.1 >  I began to receive this Error Message from Windows 10 Pro.  Windows is now soon spontaneously shutting down this program each time I try to do more Video Editing, making it unusable. Uninstalling/reinstalling the program did nothing to help.My Computer had 8 Gb R.A.M and c half of my H.D.D is still vacant.So far I’ve received no replies/responses at all to my 2 requests for help to tcssup@adobe.com  over the last 3 days. In view of the good reputation of the Adobe brand, in good faith I purchased this product on Sat 28-11-15, and it initially functioned quite normally for a few months.I’d greatly appreciate any suggestions which might help.   Richard K

I can record narration on the Voice channel, but it will not play back unless I move it to another audio channel. The voice channel worked fine for awhile, then just stopped working. I've read that others have had similar issues, and I have tried every solution suggested. I can create a new project, and the voice channel works fine. I have Premier 14.1, running on Mac OS Sierra.Is there anything else I can try? I have a long video, and do not want to re-create it.

Heya!So I have put together a video of a recent large vintage video game pickup.  The main focus of the video is talking about the value of the games I purchased to see if I got a good deal or not.  Ideally, I would love to put a running dollar amount in the corner of the video that shows the value of each game and adds to an overall total.  For example, if a game was worth $200, the counter would go up by that amount.  Since the video will show roughly 1,500 games I don't see an easy or automated way to accomplish that.  I am wondering if there is an easier way to get a similar effect.  I know the overall value of the lot I bought and was thinking I could just have a running dollar counter that starts in the beginning of the video and eventually hits the overall number at the end.  I could time it so it hits the final number as the video ends.Is there an easy way to do this?  Does anyone know of an overlay that was already created that I could e

I purchased it earlier this year and it worked fine. Haven't used it in a while and now it won't even start. No error messages, no nothing. I've gone through all the fixes on the forums except to remove all Adobe products and reinstall them. That would be a very last resort since I have several Adobe programs. If anyone has anything that has worked I'll give it a go. Windows 10 is up to date. i7-3770K CPU @ 3.5GHz, 16 GB RAM,  NVIDIA GeForce GT 640 video, 64 bit, C:=Kingston SV300S37A240G 240 GB SSD. Let me know if you need anything else. Thanks in advance for any help!

I find that my duplicate button is greyed out under edit and when i right click  text  on the timeline the edit button is greyed out. I am using premiere elements 14. Why are they greyed out?