Skip to main content
Participant
May 16, 2022 4:37 AM UTC
Answered

A low level exception occured RawPCM Exporter: 17

I am trying to automatically translate my audio sequence into Spanish (as I did before) and when I click on "Create Transcription" it generates the error: "A low level exception... Exporter 17"

 

Only with the Spanish language. 

 

does anyone know how to fix it? has happened to them?

 

Thanks a lot!

This topic is closed to new replies. Start a new post to keep the conversation going.
yosoyelcapiCorrect answer
Participant
Jun 10, 2022 8:37 PM UTC

I found an origin that generates the problem in my case... I solved it by removing the effects of the Audio Track Mixer, clean audio and I can only generate the subtitles without error.

In case of having effects, it keeps giving me an error.

58 replies

Known Participant
Nov 23, 2022 10:16 PM UTC

EI ADOBE, sou SUPER FÃ dos lançamento, e gostaria de pedir um favor.

Quando lançarem alguma novidade, vamos cuidar para nao com o que ja estava funcionando? Minhas sinceras desculpas pelo linguajar, mas não adianta gastar milhões em dollares para fazer o show acontecer se NOVA FERRRAMENTAS ESTRAGAM AS QUE JA ESTÁVAM FUNCIONANDO.

AGUARDO.

Translate
Kevin J. Monahan Jr.
Legend
Nov 24, 2022 3:17 AM UTC

Hi Ricardo,

Please give the developers the following information: How do I write a bug?

Use the template if you don't mind.

 

Thanks,
Kevin

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Nov 23, 2022 11:00 AM UTC

I had the same issue. Simply saving and rebooting Premiere worked for me. 

Translate
Known Participant
Nov 22, 2022 2:35 PM UTC

Same problem and same message with new version of Premiere Pro installed 15 days ago. Very annoying not to be able to use this function directly. I need to do an audio export and then it work. 

Translate
Participant
Nov 7, 2022 5:16 PM UTC

Mine is doing the same thing, but I've tried it once or twice and it goes, without having to remove the effects or move to a new audio track.

Translate
Participating Frequently
Oct 27, 2022 9:59 PM UTC

Yep.  That fixed it completely.  Thanks! I've only been having this issue since the update.  Working on English language. 

Translate
andrewtregoning
Participant
Oct 27, 2022 3:37 PM UTC

I resolved it by copy and pasting the clips into a new sequence

Translate
Participant
Oct 7, 2022 5:35 AM UTC

Cria a legenda com o áudio limpo, sem efeito. Resolveu aqui.

 

Translate
guidor90921662
Participant
Sep 30, 2022 6:49 AM UTC

I had the same issue with American English. When I turn of "check spelling" the error goes away

Translate
Participant
Sep 14, 2022 8:13 PM UTC

Found a workaround that worked for me. (Apply the "dialog" tag in Essential Audio, then use that option when generating transcripts.)

  1. Select all the clips that have the dialog in them.
  2. In Essential Sound > click on "Dialog" to apply that tag to all the clips.
  3. In the Text panel > Transcript > Click on generate transcript (or whatever it says), and in the popup, choose the option that only looks at the clips that have the dialog tag applied.

That worked for me.

 

If you want to untag the clips after, you can easily select all clips that have the tag applied by clicking the dialog tag in Essential sound with nothing selected, and it will select all, then you can click "Clear Audio type".

Translate
Saraave
Known Participant
Aug 17, 2022 7:25 PM UTC

I am also getting this error (but English, so maybe different) but as posted above, the only thing that works is to remove all of the audio effects.  Doesn't matter whether they are plug ins or Premiere.  It's defnitely a PITA! Would love to see this fixed asap.

Translate