Creative Cloud File syncing disabled

Question

Hello,I want to generate review links using RH 2020 to collaborate with SMEs. However, the Adobe CC account shows "File syncing disabled". I do not have admin rights to my computer, and so far, both Adobe and the IT dept have been unable to provide a solution to enable it. The account I have signed into is the corporate account that owns the subscription, although it is associated with my corporate email address. Not sure if this has any bearing on the problem. I have tried in vain to find a solution online and in the community posts. Adobe support has uninstalled and reinstalled the tech comm suite, but that didn't help. I have been stuck for weeks on this and it is frustrating. Can anyone recommend a solution?Thank you.

Amebr · Answer

I don't know what you've tried exactly, but this post has a comment right at the end about installer packages created through the Admin Console that could be relevant.
https://community.adobe.com/t5/enterprise-teams-discussions/re-creative-cloud-quot-file-syncing-disabled-contact-your-it-administrator-for-details-quot/td-p/11781034

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