Questions

I have the Adobe Technical Communication Suite and Microsoft Office 2007 installed on my office computer. My operating system is Windows Vista. In RoboHelp HTML, I have been trying to generate printed documentation through the Single Source Layouts, but I receive the following error message every time: "Microsoft Word has not been started on this computer. Launch Word and click the 'Start using Microsoft Word' option before generating Printed Documentation again." I have indeed opened Word--many times in fact--and I don't see an option for "Start using Microsoft Word," so I'm stumped. I am an administrator on the computer, and I installed both Office 2007 and TCS, in that order, on my system. In attempting to resolve the problem, I have - Tried to generate printed documentation for both old and new projects - Tried generating .doc, .docx, and .pdf files. - Uninstalled TCS and Office 2007 and reinstalled them, with Office 2007 first and then TCS. - Enabled all macros in Word 2007. -

I click 'index' and a tab opens - but I never see anything but a blank page and a 'flickering' icon on the tab. Why? How to troubleshoot? Here's the result of the compile:==========================================Starting compilation...WebHelp preprocessor 10.0.0.287Clearing output folder...Compiling I:\My Documents\Falcon\online help\onyx help\!SSL!\Onyx_Webhelp\Index.htm ...Preparing to create WebHelp...Preparing files for WebHelp...Copying files...Updating files...Finished preparing in 18 sec(s)Initializing compiler...Generating WebHelp 5.50 (10.0.0.287)...Processing TOC data...Processing Index data...Processing Glossary data...Processing Context-sensitive-Help data...Updating HTML topics...Updating About.htm...Updating Assay_Class_Selector_List.htm...Updating BarCodeScan_Btn.htm...Updating Build_and_Save_a_Test_Panel.htm...Updating Cancel_btn.htm...Updating Clear_Btn.htm...Updating Clear_Pos_btn.htm...Updating Container_Type.htm...Updating Date_Selection_Box.htm...Updating Days_lef

Using Robohelp 10 on win 7 pcI am having the strangest table problem when i publish to docx from robohelp project.All the tables in word doc have 2px of cellspacing which makes them look like cubbyhole shelving (not what i want).I hope someone in the forum will take up the challenge to help me out.Here's what i know:using the same style sheet (.css) and word template (.dot) files that i have used in many projects that do not have this problem.started a new RH project and imported a framemaker project.Used the RH "clear formatting" option for each topic to remove framemaker conversion garbage formatting.Used the RH "clear formatting" option for each table to remove garbage table formattingChecked the html of each table to make sure it was cleanly tagged tableSelected each table and used "table style" (and checked the clean up box) to add my own table css style (AM1) to each tabletable heading looks like this: <table class="AM1" cellspacing="0">In the print documentation wizard, i

Using RH10 and having Acrobat XI installed, the option for saving a PDF for review works but the options to enable commenting and to send for shared review are greyed out.Acrobat and RoboHelp have been installed separately not as part of the TCS, is this a problem? It is possible to save the PDF and then separately enable the commenting in Acrobat, so the basic functionality does work.Robert

Hi folks,I really appreciate the support community, as I did deeper and deeper into the produce I've seen the same handful of names pop up across the board! Thanks for all your help!I was wondering how to change the "Select a content category>>" text that displays in a traditional skin next to your content categories upon generation. Specifically this:Is there a way to edit the text? Mine are focused on government levels and I'd like to make it easier for users.Thanks! Happy New Year!

Hi,Some basics: We are using Robohelp 10 to  generate multiscreen  html5 output. We used the pharmaceutical  screen layout downloaded from:  http://helpx.adobe.com/robohelp/robohelp-screen-profiles-layouts.html but modified it to match our GUI. We are having a problem with the browse sequence back and browse sequence next buttons placed in the screen layout from the widgets tool bar. We are in no way experts at this part of Robohelp...and the css portion of all this is a bit of mystery but we have managed to get mostly what we need. Now we just need these buttons to work. In the past we used Airhelp and things worked great. Can anyone help us understand why the sequence buttons are not showing up in the output even though it does in the topic preview?Also This shows up in the  layout.css file:a.wBSBackButton {                 margin: 0 8pt 0 0;       &n

My employer has an online help system. Currently, the same URL shows in the browser's address bar no matter which topic you have selected in the help system. For example, the URL for the help system is:http://www.helpsystem.com/help/welcome_to_help.htmNo matter where I am in the help system, that URL always shows up. If I need to refer someone else to a certain topic, I can't just send them a link. I have to tell the person where to drill down to it from the Table of Contents. I'd like to refer someone to a specific section, for example,http://www.helpsystem.com/help/welcome_to_help.htm/projectsThe person who created the help system said that RH centralizes the webskin in that address, which is also the starting topic. Calling the URL launches the webskin and TOC. He said that you can only make direct calls to a topic if you're willing to do this without a skin and TOC. Is this true? We have RH8. Does RH10 have more capabilities? Thanks.

I am having trouble importing skins from the web for the RoboHelp 10 application.  I have downloaded the skin from the Adobe's website and changed the file name (ie, xp_gov.zkn), but the application is not allowing me to import the skin.  I'm receiving an error "Please insert Disk Volume 1854 of 8225.".  Is there a way to go around that?  I don't know how else to import a skin.Thank you!

I'm using Robohelp10, though this has always been an issue in all versions of RH that I've used. I have a document with many headings that end in a particular # (it's a version #)e.g.I3DMLFeatureLayer65. I3DMLFeatureLayers65. I3DMLFeatureProperties65. I3DViewshed65. IAction65. IAttachment65. IAttribute65.   IAttributes65  When I import and automatically have the TOC converted, all these headings appear in the RH TOC (books and pages) with the # 65 at the end missing, as such:I3DMLFeatureLayer. I3DMLFeatureLayers I3DMLFeatureProperties I3DViewshed IAction IAttachment IAttribute   IAttributes  In the topics themselves, the topic title displays correctly (with the 65 at the end).Has anyone else experienced this/have any suggestions? TIA.

I am using Robohelp 10 on Win 7 OSAfter renaming some files and folders in the Project Manager, I closed RoboHelp and when I tried to open the project again it was corrupted. Got the message "Robohelp stopped working" and could not open the project.I wonder if I broke some rule(s) for using Project Manager. Here's what I did:right-clicked a folder and chose "rename" to rename the folder. Did this to a few folders.right-clicked a topic and chose "properties". Under "general" tab, renamed "topic title" and "file name" (thought i used the correct RH file naming conventions for doing so). Did this to a few topics. Also revised index and keyword text.Dragged-and-dropped a few topics into different folders. Dragged a topics up and down in a folder to change the list orderAfter moving all topics out of folder, right-clicked an empty folder and chose "delete". did this to a few foldersDo any of these actions break the rules of using Project Manager?It may be helpful to also note that i have no

Currently we are using robohelp10 for generating webhelp documents. We purchased that too.. Now we are facing following issues,    1. Active x is blocking our script in IE- Please suggest us some solution to unblock that programmatically .    2. Google Chrome is not supported.    3.Content layout remains empty in generated output.Please suggest us solution as soon as possible. Its very urgent. Thank You,SuganyaMessage was edited by Peter Grainge to remove email address. Never include an email address on any forum, unless you want spam!

Is it possible to create Map IDs using the File name of the HTM, instead of its Topic Title?

Using robohelp 10 on win 7Is there a way to change or set the HTML tag used by WYSIWYG "formatting" toolbar?For example, when i click "bold" using the formatting toolbar it creates a span tag <span style="font-weight: bold;">instead of simply using <b> tag. I would like to change this attribute so the <b> tag is applied instead of <span>.

Hi,I have created a custom dictionary in RoboHelp 8. Also I have created a master word list. Can anyone suggest me how to import this master word list into RoboHelp custom dictionaries?

When  watching live streaming on flash-based video it skips in time, shooting back from 'live' to an hour before, back to live, back to an hour before and so on. I've disabled 'enable hardware accelloration' to see if that helps, but it doesn't.

I am having a couple of issues with Breadcrumbs in my project. This is a Framemaker book imported over into Robohelp. I used the original Framemaker TOC and the Robohelp topics are based on the original book chapters. When I generate WebHelp, I can generate Breadcrumbs at the top of topics. However, I run into a couple of issues. 1) The Breadcrumb trail only goes from Home to one topic at a time. If I navigate from one topic to another (and not from Home to a topic), the Breadcrumb will still only show Home > Topic at the top of the page. It will not show both topics. In other words, I can't use the Breadcrumb links to get back to the topic I came from. 2) I have a couple of topics where the Breadcrumbs do not show up at all at the top of the page. I suspect it is because these topics are too long and have multiple third-level topics within them. I have tried putting Breadcrumbs in a master page, but have the same problem. Is there any way to get the Breadcrumbs to work on topics th

I need to generate a report containing the list of Topic Titles and the coressponding HTM names in a RH9 project. Any pointers on how this can be achieved?

While generating the word document from RH9 (adobe tech comm suite 3.5), the Table Header rows are not repeating across pages. I have tried all options in Word, but of no use. But, if i insert a new table in the same word document, the table header row repeats. Does this have anything to do with the Robohelp Settings during WORD conversion?

Hi,I want to integrate an external python script into the current extendscript I use in RoboHelp 10.  Is there a way to do that?Thanks,Lauren

Images aligned left on Robohelp 9 loose alignment when it is converted to epub. Any solution? Thanks in advance.

Hi Friends,Can anyone suggest me the solution for the below:Whenever I try to open the chm file, my system prompts to save the file(output file).

using Word 2010 and Robohelp 10I cannot find a "convert text to table" option in Robohelp so I assume you must create the table from scratch or import the table, correct?Importing word docs using tables and lists creates html with a lot of formatting garbage (in my opinion)i created Word doc with only a simple table that only used the most basic "table grid" word table style format. Imported the word doc into my robohelp projectset the table import style to "simple border"The html is cluttered with really poor tagging garbage.Is there a way to create tables in Word that will create unformatted tables in Robo Help?sample:===<body><table class="SimpleBorder" cellspacing="0"> <tr>  <td style="vertical-align: top;" width="213"><p style="margin-bottom: .0001pt;                line-height: normal;">This    is the first column heading</p></td>  <td style="vert

It seems a bit absurd that the creators of PDF don't have any way to output a RH10 project directly to a PDF without using Word. Perhaps I'm missing something but I don't get why the resulting PDF ALWAYS has a screwed up TOC. It doesn't recognize the bookmarks as does HTMLhelp or WebHelp. (My source docs are HTMs for all projects)

How to fix justified HTML Codes to Left Align?Message was edited by: Syntrax_Sen

I accidently hit a key that changed the view of my HTML editor.1 line per <>, and large spaces between text.Any ideas how to reset?