Questions

I'm using the Adobe Aero Beta on MacOS Ventura 13.0.1. I am creating an AR poster in Aero, and I have selected an image anchor. The image anchor appears to be on a vertical surface as I've selected, and the axis in the bottom left corner is accurate, but when I adjust the y position of an object, it moves in the z direction, and vice versa for the z position. The axes in the corner do not match the position under layout. The poster looks correct, but this is confusing me because it does not work the same way as I've seen in tutorials. I've included a video for context.

Can I experience a project made in Aero through a qr code using only my phone without installing any programmes? 

Bonjour, Pour un projet documentaire, je souhaiterais utiliser la réalitée augmentée. L'idée serait de diffuser le documentaire (photographie, son et texte) à certains arrets de bus, espace propice à l'attente et aux découvertes. J'ai testé abode Aero et je le trouve génial. Toutefois, il me semble que si je me lance dans ce projet avec ce logiciel, très peu de personnes auront accès à la Réalité augmenté avec leur téléphone. Y-t-il un moyen pour qu'un maximum de personnes puissent y avoir accès (sans telecharger d'appli) ?   Merci pour vos réponses,Amandine

Hello!Im trying to apply a face rig to a 3D ready player me avatar in blender to eventually bring into Adobe Aero. So far applying the face rig is no issue but I when I play back the animation in Adobe Aero it severely distorts the face in ways that Blender doesn't show.Ive reviewed the weights for each bone in the face and the deformation that is happening in adobe aero is no where close to where the weights are for the bone that is being animated.I did a simple test animating just a few key frames of a single jaw bone, but portions from the forehead, eyebrow, eye lid and others are making the model look demonic.Has anyone else tried running face rig animations in Aero and succeeded?Ive attached photos of relatively the same frame from both Blender and Aero. Thanks in advance!  

Hello,  I need some hands-on help with Aero.  Help please! Thanks,  Morey morey.bean@gmail.com

Hi , how can i receive the adobe geospatial creator access , i already registred for thr Adobe aero pre-release access but still not recevied any mail yet. can you please help me to solve this .in the Anchor Option Anchortype-> Location is not coming .

hi, aero team:I've waiting for AERO geospatial creator pre-release for over 3 months till now since i filled in the apply form.  Anyone could tell me what's going on now?  I am in the urgent for that vesion of AERO, how long i should wait for it?  Any idea about its offical release?I've seen the AERO offical webpage about new features of geospatial creatro in AERO mobile IOS version 2.24.1 and desktop version 0.241, but it didn't. Really confusing....

Hello all! I've been experimenting with Aero for a couple of months, but recently got access to the Google location feature so I've been working on that. I'm running into some issues and wondering if this is just how the platform works or if I'm missing something. The biggest thing for me is consistency of the placement of 3D objects. I'm trying to put a 3D object on a roof and sometimes the object is in the right spot and other times it's 10 feet lower or higher than where I actually placed it. How can I provide a consistent experience?

I and several others have reported shared links not working. It has been over a year. since the first report This is a pretty big feature to have, as sharing a project is kinda important. The long thread has been ignored by Adobe, which may make me think this was a pet project, and we are left wasting our time using a tool that will never see the light. It would be nice if Adobe could let its clients know.

Can I convert a .kmz file to work in Aero? I've exported my 3D model from Sketchup

I am trying to deploy Adobe Aero to multiple machines through SCCM. Is it possible to do this

Good day family I'm struggling to create a link for my AR experience on my iOS Aero app. Is there a bug that's preventing me from sharing my work or is there a server issue?I'm using iOS 17.3.1 on the iPhone 14 Pro Max, and my Aero version is 2.24.1 Please help.  

Good day family I'm struggling to create a link for my AR expert on my iOS Aero app. Is there a bug that's preventing me from sharing my work or is there a server issue?I'm using iOS 17.3.1 on the iPhone 14 Pro Max, and my Aero version is 2.24.1 Please help.  

 GM I can't find the location option to add as an anchor point, I have the latest update installed, am I forgetting something? 

Recording an Augmented Reality experience in "Adobe Aero Geospatial Creator", I have noticed that if I want to record the video not continuously, but recording different moments of it, every time I record again after having recorded a section, the experience restarts from the beginning. So I don't see any other alternative than to record the entire experience. Has anyone experienced something similar or knows a way to fix it ?. Thank you very much for help.

Hi! I successfully imported audio to my Aero project. I can hear it in Preview mode, but when viewing it through my iPhone, it's silent. There is no audio on/off option on the screen. What could be happening? 

どなたか助けてください。Adobe Aeroベータ版で作成したデータをcloudの自分のファイルに保存していますが、Aeroから開こうとすると「Failed to Open Project / Could not open the project "ファイル名”. Reason: Could not open document at」と表示されて開けません。エラーメッセージは at で終わっており、原因がわかりません。ファイル名に日本語が含まれていると良くないという情報があったので、半角の数字のみに変更してみましたが、同様に開くことができないです。何か情報をお持ちの方がいらっしゃいましたら、教えてください。よろしくお願いします。

Hi we are from Ruthram media, we are virtual reality developing company since 2018. Now we are stepped into augumented reality to grow our business. So I installed adobe aero in my iPod pro device. But there is no option for location based AR in my iPod, please suggest me that feature in my device.

I've been designing vodka and wine bottles and want to view them with realistic glass transparency on Aero for mobile/iPad. While the transparency is visible in Adobe Substance Stager and similar software, it disappears when I view the models in Aero. How can I keep the transparent glass effect intact in Aero?I understand the reasons why it might not work, but I was wondering if there was a work aroundThank you, N

Ive been making digital sculptures in NOMAD (like blender) and exporting them into aero however Aero has failed to maintain the texture and colour of the original files. I have tried trouble shooting by baking textures in blender as well but it has still failed. Does anyone have a solution? How can i maintain a colour and texture in Aeros software? Do i need to use Adobe Substance? (i am trying to achieve a soft colour and a glossy texture) Ive been exporting the files as both an GLB and an OBJ- neither of which have worked in terms of texture. each time it ends up being a dark orange colour/ or white and matte.If you have tips please share!

I was checking some resources about the Geospatial feature in Adobe Aero which Google is providing, I am using Adobe Aero right now. Still, Google's Geospatial feature exists only in the pre-release version.Please help me with this, I would like to explore more about this!

Is it possible to record than more 1920 X 886 resolution with adobe aero? Thanks

Hi @markhellar  , I'm making an augmented reality poster for a college project so just beginning to dip my toes into the evidently very deep pool of AR. I was just wondering if there was away of making my Aero experience more accessible for a wider audience by making it work somewhere other than the Adobe Aero instant app. I've been having problems anyway because my phone isn't supported on Aero Play which means I'm relying on other people's devices to test it. I was just curios if I could make a web versioin or if there is a way to make i more accessible and how to do that?Thanks,Freddie

AllHope everyone is well and wondering if anyone would be able to help.I was looking over some old technology and found the 'Merge Cube' - https://mergeedu.com/cubeWould it be possible to create a QR code cube within Aero, linking to a 3D asset, so people would be able to pick it up and move it around? Any ideas would be fantastic. Take care Bruce

I recently filled out the form for access to the Adobe Aero Geospatial Pre-release, and wanted to know what's the usual wait time for getting access to this function?  I'm super stoked about using it especially since I do AR art, cartography, and street design.  -Yes Segura (He/They)Founder Smash the Box