Questions

This is what happened when I went to adobe for assistance with my account. Thank you for contacting Adobe. A representative will be with you shortly.Thank you for your patience.While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, available 24 hours a day, 7 days a week.We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, available 24 hours a day, 7 days a week.We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, available 24 hours a day, 7 days a week.We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, available 24 hours a day, 7 days a week.We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, available 24 hours a

I will find another user's post helpful and not having started the discussion, the only information I have is that it counts as a "point to the next level" although I do not see it added to my points.Can someone please explain this system to me or link me to the relevant information? Thanks, Gene

HiHow could it be that my threads are posted with my real name and not my nick name? I select "only visible to me" in privacy section for my real name.

I'm going to restart to see if the problem is at my end, but all forums are giving this message          There is a problem with this website’s security certificate.   The security certificate presented by this website has expired or is not yet valid.Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.  We recommend that you close this webpage and do not continue to this website. Click here to close this webpage.  Continue to this website (not recommended).          More information

Can I change my Adobe Communities screen name? If so, how?

Hello,Not sure where else to post this. Maybe someone can tell me a better place to report to Adobe or if it maybe some setting on my account. When I search any topic in any of the CC forums a wild old date shows up on all the searches. It shows December 31 1969! Same date shows up on every entry... Pic attached. Not very useful if you want to pin point more recent problems...

Adobe Creative Suite 6 Design & Web Premium 学生・教職員個人版 (Windows,日本語)はMacにも対応していますか？

I'm having trouble in the forums.   I'll make this quick:Can't find my previous posts.   I've looked in my user profile, activity and other places.   Can't find links to my posts and questions.Asking instead of searching for discussions makes it difficult to find content already posted.  For instance if i "Ask a question" and click a discussion topic, then click back on the browser my search "question" goes away and I have to retype it again, losing all i've searched for previously.The pages load pretty slow.   When clicking, searching, and browsing content to find information page loads are pertinent to reviewing content quickly that may already answer a question I have.There is no place to make suggestions on how to improve the website very easily.Auto-load content when scrolling down makes it difficult to find footer links where small links like "submit feedback" would normally be.Its very hard to navigate and understand each forums openi

Hi GuysI'm not sure this is the right forum but if someone could redirect, I'd appreciate it. Ever since the Forum website was update a while ago I keep intermittently dropping out of sign-in. It is very frustrating when I'm half way through writing a thread and suddenly I've dropped out to the sign-in screen. Even more bizarre, when I sign-in again, instead of being directed back to the page I was on I get a page error, saying the page I want doesn't exist. It happens on my laptop and PC. It seems to be worse if I click to "start a new thread" when reading a thread, rather that by clicking create at the top right of the page.Any ideas on who I should raise this with and how would be welcome.Regards,Graham

Sorry, I don't know what "community" to put this in, as it's about Adobe's website, not software. I'll go ahead and paste here. FYI, I cleaned out cache and history, then open new website window for adobe.com, then click on LOGIN in upper right and noted the following URL in addr bar, and wonder if it's safe, and why it's so long?[link removed by moderator]

I had no luck in adobe.com website CHAT in getting adequate answer due to person not understanding English well. I can't get a live person when call 800# as auto-robot-choices-asks about specific software choices then says to go to website, can't talk to anyone. Does anyone know how to contact USA staff person re specific adobe.com website issues?

2016/4/23よりチャット窓口の営業時間が変更になりました。営業時間は下記の通りとなります。＜変更前＞チャットサポート受付時間月曜～土曜*：9:30～20:00（日・祝祭日・弊社指定休日を除く） ※土曜はライセンス認証のみ受付＜変更後＞チャットサポート受付時間月曜～金曜：9:30～20:00（日・祝祭日・弊社指定休日を除く）Chatサポートのご利用は下記のURLからお進みください。アドビチャットサポートhttp://helpx.adobe.com/jp/ivrchat.html

Win8.1 Internet Explorer 11Between yesterday morning and this morning, with no changes on my side, the fonts in the Adobe forums have reduced sizeFonts at other web sites are still normal size... very weird

Rather than re-ask an old question I asked a few years back, why can't I just review my discussions history?

For the first time since SBS7 I opened the Adobe forums today, and the orange blob next to my account icon is gone.To see my Inbox (or mod queue) I need to click on the dropdown right of the account icon and select Inbox & Activity.Is this a temporary glitch or a permanent improvement?

Hi. Is there any way I can create a filter to see only discussions that I started? I'd like to review questions I've had in the past and the answers to them.I recall that an earlier forum UI allowed me to filter on my own discussions. I can't see how to do this with the current UI.Thx.-Kurt Euler

This is a totally useless feature and it's and absolute nuisance to see this "communication" so darned often.Am i missing a setting or option to turn this off permanently somewhere?As a matter of fact are there any "forum preferences" anymore?Thanks in advance.

Hi,is it possible to search within my own posts only, in the adobe forums ?is there a forum for general questions about using the adobe forums ?Regards,Frank

epub　readerアプリはあるか

Someone sent me a question via PM.  I then had to go and look somewhere else, and when I came back the PM was gone from the Inbox.Is there a way to retrieve a read message?(Thanks to some sort of "photographic memory" I was able to remember the user name, so I could send her the answer as a new PM.)

Hii did notice that i can't get the email notificationsit started 10 days ago or lesswhy can i get an email notification ?is there an new option to enable?i did check my email spam folder , and there is nothingthe last notification is about  16/8 2014 21:01

Adobe community won't let me post a question. Normally it will prompt me to log in after being logged in already. Sometimes after logging in and submitting, it just reloads to the login screen. Very frustrating and I'm not sure why this is happening. It is a miracle that I was able to even attempt posting this and another question earlier today. Normally, it would not even let me finish typing my question before this happens (see picture below) then it exits the screen and goes back to the login screen.Anyone have any idea as to why this could be happening?It says at the bottom in the orange box, "The content that you requested could not be displayed due to an error. You may have been logged out. If this problem persists please contact your system administrator." I haven't tried contacting my administrator yet, but I would just like to get some ideas as to why this is happening. Last resort, I will contact them. Thanks!

I finally found the User Manual. This should be put up at the head of the website - not hidden away. It was recently posted. I didn't know it existed. I discovered it by accident.Some of the stuff in the User Manual is confusing and not well or completely explained. I don't seem to be following any streams. I've turned "e-mail me" back on, and I'm waiting to see if I get flooded with e-mails yet again - although everything else is supposedly filtered. My problem is two-fold:(1) I'm only interested in ONE specific problem aspect of Adobe Flash Player - I don't want to hear about anything else - it's irrelevant.(2) I ONLY want responses to my relevant questions - I don't want a huge amount of trivial data about AFP - I can look it up in the forums myself. And I DON'T want notifications about all this clogging up my e-mail inbox, in turn.Re the User Manual again - I finally confirmed the sad news that I can't delete stuff - 95% of which is useless and unneeded by me. So how do I prevent i

Can anyone recommend an all round CS6 book suitable for beginners and intermediate users alike?

Really these forums use one of the worst web software I ever came across with. It is slow loading, the interaction is even slower, windows close unexpectedly, I get logged out mid writing a entry, or it just refuses to let me in all of a sudden. I've spend to much time just retyping a message as they just disappear.Is Adobe support looking for a more state of the art software to use on these forums?Wish list:Include a predefined selection of Operating SystemsInclude a predefined selection of type of error (Discussion or question is way to wide)Remove all useless and utterly annoying animationsWhen starting a new entry STOP MOVING the cursor away from the title to the entry. LET THE USER DECIDE WHAT (S)HE WILL WRITE FIRSTInstead of your old MacPro you use now, invest in a good webserver park.Include a search that works.Feel free add more points to this discussion.