RoboHelp

Hi Everyone. I've just tried adding breadcrumbs to my Master Page. But they look funky. Each topic in the breadcrumbs has a number that covers the separator: How do I edit out those numbers? I don't see anyplace in the "Content Properties" pane to do that. Do I do it in the CSS? If so, where? Thank you!   

Hi Everyone. Sorry to be peppering you all with questions today! There's a little red "x" when viewing my TOC in the TOC editing pane:  What does that red x mean? I know how it got there. In Content Properties (General tab), I've just deleted the name of the topic that had been linked as the "Source" (i.e., Source is now blank): The reason I've left it blank is that, previously, the Source of that the TOC Book was linked to was the 1st page underneath it in the TOC:  The red x disappeared from the TOC editor. However, this caused the Main TOC of my help site to disappear when clicking that page: (See video here):  https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:32204b56-77b4-4d21-b116-29412e26c9a2 Is the red "x" a problem? 

In RH2020, I cannot find the option which allowed me to view image properties in RH2017.  Has it been eliminated? 

I'm working with RH Classic 19 (14.0.14.002)I've created a table with 2 columns and 10 rows and then generated it - all is well.However, if I apply a conditional tag to a row and then generated it - all is not well.The text that I applied a conditional tag to is now indented and not aligned with the rest of the columns.How do I get rid of these indented spaces after applying the tags?

MY mapsoft TOC builder show "incompatible" for acrobat dc pro, why?

I'm on Windows 10 and I'm upgrading my RoboHelp 2019 Classic projects to RoboHelp 2020.5.71.When I generated my responsive HTML5 output, I noticed that some of the HTML files weren't exporting. After more investigation, I found that if a topic wasn't in the TOC, it wasn't being generated. I have topics that I don't want in the TOC because they're only accessed from the application under certain circumstances (like for a specific error). Is there a setting that I'm missing?

The RH 2020 software specifications mention Windows 7 or 10 as the OS. However, I tried installing RH 2020 on Windows 2016 server and it installed and is working perfectly. Does that mean Windows 2016 server is supported?

Hi, I'm trying to make use of the microcontent results in a search box other than the main search at the top of the page (included in the frameless skin). In 2020 this is added as a search widget. Pressing enter opens up these results in a new page - How can I get the results to polulate underneath the box on the same page? Any thoughts are welcome. Thanks. 

I'm using RoboHelp 2019 (not Classic) and topics that I've made changes to are now appearing as new entries in the Topics pane - so there's now two versions of the same file. If I go to delete the older one, I get a message saying that there are other topics linking to this topic. Does anyone know why this is happening and what I can do to fix the issue without having to delete the older version and then redo all of the cross links?

The table is 600 px width, the second column is 500 px width. Every width is specified in the fields. And when the table is empty it is really 600 px width. But after I added some very long text in the cells, it expanded and went far beyond the page. The table does not respond to settings in the right panel.  When you view this table in a browser, a scroll bar appears. When you view this table in PDF, the table is simply truncated to the right.I tried splitting the long text by moving the long line to a new line. But this led to a violation of formatting (the font has changed and the line spacing has increased). The width of the table manually (with a special handle that appears when you hover the mouse over the edge of the table) is also not adjustable. How to reduce the width of the table to acceptable, so that it does not go beyond the page and does not spoil the formatting of the text? 

I add code Style to break lines so that they would not enlarge the table. code { word-break: break-all; }But after that the font I used in the table changed. I use IBM Plex Sans Medium font in the left side of the table The code of the first table row (Total Sales) looks like that:  As you see, I added IBM Plex Sans Medium font twice here. So why does not it look like IBM Plex Sans Medium? <tr> <td style="text-align: left;">Total Sales</td> <td style="text-align: left;font-family: 'IBM Plex Sans Medium'"> <p class="body1"><code class="LongLine"><span style="font-family:'IBM Plex Sans Medium';">balp[70%] - різниця оборотів по рахунку 70 (його субрахунків) за вказаний період</span></code></p> </td> </tr>

The TOC font on the Blue Azure skin is much larger than the text in the Help files.  How do I change that font type and size?  

I'm looking for advice on how to resolve an issue where a Robohelp 2017 project has been lost and the only backup is from over a year ago, not good I know.There is a responsive html generated version of the helpfiles from not that long ago.  Was wondering if anyone had any advice on how to handle this, although I know it's not going to be a simple easy fix.And to throw things into the mix, I want to upgrade this project to Robohelp 2020 at some point.  So I have a few questions and would be grateful for any advice.Is it best to upgrade to 2020 then sort out the problemsIs importing the generated helpfiles into the project going to be easier than copying and pasting their contents? There was about 800 topics in the project.Is there a way of importing the images that are in those html files?I'm not that familiar with Robohelp 2017, as I haven't used it for years.  I use Robohelp 2020.  It's a colleague who is using that version.

I have been using Robohelp version 10 for many years and I know I should have updated it a long time ago but it did what I needed and I was perfectly happy with it.  However my laptop died last week and I have a new one.  Our purchasing department are telling me that the successor to Robohelp 10 is Creative Cloud however I cannot see any reference to it in my research.  Is Robohelp 2020 a completely different product from Creative Cloud?   I have several large projects and this is my main tool so I am anxious to get on and make sure I get the right product.  Thanks for your help.

I was wondering if someone could explain what the output generation warning means from the new version of robohelp (currently on 2020.5.71).I get two types of warnings when I generate my content:1. Skipped copying external file (all this files seem to be from a child project - so it's child to child linking)2. Failed to copy - these seem to be images I have in the project however I could not see any errors in the live system? Any ideas how I can identify and fix these issues?Thanks,

I have several child projects that roll up to a parent project. There are several PDF files from one of the child projects that are in my parent project. I only see them in the File Status pod. I am trying to delete them but that is not an option. They are not baggage files.   Any suggestions?   Moderator: Please don't abbreviate versions to avoid confusion between the marketing version name and the version number.

I am using a Master Page in my project.  If I make a change to the Master Page, how can I update my created topics with the update?  It is not automatically updating.

Greetings,I'm making some changes to the Indigo skin in RoboHelp 2020. In the topic page view, the table of contents was displaying on the right. I changed the RTL setting in the skin layout, and the TOC then displayed on the left. I saved the skin with the changed RTL setting and then generated the output again, but the output continues to show the table of contents on the right, not on the left as shown in the preview after the change. Has anyone else had this issue? Any suggestions?

Hi, I have created an output preset with Azure blue skin. However, I want an index page with no TOC. Similar to a different cover page in Word. Can I have an index page with no TOC and TOC for the other pages using Azure blue skin?If this option is not available with Azure blue, do I have to change my skin to Studio? I know Studio skin supports a different index page. Thanks and regards,Madhu

I want to link Word documents to my RoboHelp project - so if I update the Word document, my RH project can be updated accordingly. I tried to link a folder on my computer. This folder included some subfolders and Word documents. I linked the documents by right-clicking in the content panel > Link > Link Folder.This worked. Then, I clicked on one of my Linked Word Documents and selected 'Create/Update Topics'.By doing so, the RH Topic was created. But this also created a new folder, with the same name as my Topic & Linked Word Document. If I now go to my TOC, I have Folder called 'Banff Mountains' and a Topic called 'Banff Mountains'.Is there a way that I can create linked Topics without extra folders being created?Thanks in advance.  

Hello,Using RH 2015, I was taking a document I had and putting it into a word document (printed material) format.What I noticed was some areas run off the page. It is almost like there is no margins set for all parts of the robohelp project.For the tables, I could go through and fix individually within Word by selecting the whole table that is off the page, right click, Autofit, Autofit to contents. This would be an ineffective way though being as everytime I publish (2x a year) I would have to repeat the same fields over and over again. (And it is 9000+ pages) Plus I still am unsure how i would fix the words running off the page still from within Word.How can I fix it from the source within RH? Have everything correct margin wise before I go to print?

hi, I have a robohelp classic 2019.0.14 and I work on a computer with windows 7. these days I have to switch to another computer with windows 10. How do I bring robohelp to the other computer. Is it possible to do another installation with the same serial number at least for a few days and then uninstall it from the old one? tksdaniela

I have linked a folder on my computer with multiple Word documents to my RoboHelp project. After they uploaded in RoboHelp, to create the corresponding Topics, I have to click 'Create/Update Topics'. Is there a way to Create/Update all Topics at once? Or do I have go to each separate link to create the Topic? Thanks 

I've converted an old RH project and am working through cleaning it up while trying to learn RH2020.  However, marketing wants the title and formatting changed.  I used the skin editor to make the formatting changes they requested, but I cannot figure out the source of the actual title text.  In the Skin Editor, it is Employee Care 3.  Thanks so much for your patience to all who are trying to rebuild everything. 

Hi all, I am very new to RoboHelp and also not a computer programmer. I have successfully (previously) created the project, added all my content with sections and topics and some sections with embedded subsections (e.g., level 2 or level 3 sections with their own topic pages). I was able to successfully generate Microsoft HTML Help (.chm) output files. However, after coming back to make updates several months later, any newly generated .chm file is not displaying the correct hierarchy from the Table of Contents?  For instance, all the content appears to be there, but level 2 sections that should be hidden until you expand the level 1 section heading are now showing up as level 1 in the generated output. The ToC looks correct in Author Mode. I don't understand at all. Some kind of issue introduced through a software update?... I have tried creating a new ToC from scratch but the same issue recurs... I am in version 2020.03.32.Any ideas appreciated.Many thanks.