RoboHelp

Hi, I have inserted front matter including Cover page and TOC page in book type TOC. I have selected this book TOC in the PDF output preset settings. But I don't see the Contents page in the generated PDF output. What is TOC page then? Even the sample Compass Travel project does not have a Contents page in the generated PDF output. Thanks and regards,Madhu Rao  

Hi,I'm using Robohelp 2020, I have a project in Japanese and Chinese. I have created TOC and Index, before generating the output the texts in TOC and Index looks fine and after generating Microsoft HTML help, The textson the TOC and Index navigation pane of the CHM file is appeared as "?".I have tried changing the language in project settings and generated the output again, still the issue is persisting. Could you please help me resolving this issue? Thanks and regards,Saravanan M

I have configured everything successfully and I am just in the process of creating my output preset. And I click on Articles tab and I have this screen. So my question is, will each if the topics be a separate article? It looks like the answer is yes. So if I want all my topics to be one kb article I need to have one RH Topic? 

It's great that people come here to the RoboHelp forum as often it is the case that other users can provide better answers than Support because of their real world experience.   However, it is often the case that people don't then come back to offer help when they can. That is how the forum used to work and there were many supporters all with different skills.   If you have had a question answered or just been pointed in the right direction, there are two things I want to ask of you.   Please come back and mark the answer as Correct. It makes it easier for the next person with that problem. Pay back. Look at the questions posted each day or week and try to answer one. It's how I learned!   We need more people answering questions. Just one a week would be a start. Thanks. ________________________________________________________See www.grainge.org for free Authoring and RoboHelp Information

Using RH 2020, Update 4. The output is Frameless, using the Oceanic skin.Is there a way to control the print functionality in the Mini-TOC? I would like to either have the printed file to contain the header and footer from the Master Page on each page, or have the Print icon open a designated PDF file. If I'm unable to do either, is there a way to disable the Print icon in the Mini-TOC?   

Can someone please explain the purpose and usage of User Assets option in RH 2020? I am not able to view any reference guide online for this. 

Hi, Everyone. In RH 2019 (new UI), I'm using images essentially in just two ways:  at 700 px and at 500 px (Please see screenshot, below). My question is, Can I just insert the image without resizing it in the properties pane? (My image files are optimized JPEGs, of around 120k and 1000 px wide.) So far, I've done both: Inserted images and adjusted the image properties to the specific size needed.Inserted images and just left them alone, with no additional adjustment. I don't see any difference in the output.  What's the best practice, here? Thank you! SCREENSHOT:

RH 2021.  I don't know if this just started with the last upgrade or some option I hit without knowing it. When editing content, you have to apply styles.  It used to be that the style list was pinned to the right side of the window. Now it disappears (collapses) each time I move the cursor back into the editing window.    Then I have to hit the "S" icon on the right border to get it back again.  This is wasting a lot of my time.  Is there any way to pin it down?

RH 2017 latest version. Hi Neighborhood Friendly RoboHelpers,Inside of RoboHelp you can type your text in the Design view and it looks great: But the same text in the code view, RoboHelp inserts some random carriage return and line feed (CR LF) into the line of text, like this (I highlighted the ends of lines to show what I mean):Why? I don't know. I guess maybe to make it more readable in the editor? That's all well and good, but is there any way to turn off this behavior? I didn't see any option in RH's settings to do that? Is there perhaps an undocumented RH registry entry that someone knows about that does this? We're trying to work around a localization problem in some topics and these extra CR LF characters getting inserted all over the place by RH complicate things. Here's how those look in NotePad++ (and it's how our translation software sees it):Thanks for any help you can offer. Jared

Hey guysRemember framesets? I need to do that again. I use drop-downs but my users sometimes forget to close one drop down before opening another and get confused... That was a complaint. With framesets only one content area could be shown at a time. I know framesets have been removed from Robohelp 2020, but I need similar functionality. The key piece is that only one content area can show (otherwise they are confused).Any suggestions on how I can do this is Robohelp? I tried bootstrap pills in Dreamweaver but... no cigar yet.Thanks for any suggestions that you can provide. 

Does anyone know how I could recreate this footer in Word in a master page in RH?I tried creating a p class called p.border1 and all I have configured are the border properties but as you can see from the preview, no border displays? So I cant even get one border to display.As for having 3 borders, how would I do this? 

I have seen several posts about this subject, but none seem to quite tell me what I want to know: how do I add a rectangular company logo instead of  a square one? I'm using RH 2019 Classic (14.0.11.0). Which file is this information stored in and which element determines the shape? I am happy to go delving and try to sort it out but I don't know where to start looking.Our logo is rectangular and is much too small if I have to constrain it to a square.ThanksLaura

In RH 2020, I am not able to save a topic as PDF. Do we have any pre-requisite setting for saving as pdf??The application doesn't respond after "Save as pdf " options is used. 

Hello all! I find it impossible to build my current project to PDF and I'd like some tips on how to debug the issue... I jave JAVA installed, and building the RoboHelp sample project to PDF works fine. However my current project does not work fine, and I'm not sure why not. Note that I have created a unique ToC for it, as a "book" and with front-matter, so from what I've read it should build fine... I have checked the output log generated by RoboHelp for any information too, but it is zero help (screenshot below anyway, just in case):This document was originally designed as web only, so was started with the Frameless output, and then later PDF/CHM were requested... CHM and web build fine.  My only recourse seems to be to make a copy of the project and start removing pages to find out which one (or ones) are causing the issue, but that seems like a rather painful and laborious task, so I'm hoping someone here can give me pointers on potential causes, as well as tips on debuggi

Hi,I would like to know if we can use Google Fonts to Robohelp 2020 or only use the fonts provided by RH? In case if we can use Google Fonts, can you please let me know how to install and use it? 

Has anybody successfully create a connection profile to SharePoint Online in RoboHelp 2019? I tried creating a new one but even after successfully logging in, the Save button is still disabled.

Hi, Everyone. Here's an HTML ignorant question for you. In my RH 2020 project, I've been trying to keep the HTML clean. I understand "clean" to mean the line ends in "</p>." But in this case, I've been unable to produce that. Instead, the HTML ends  in: <p><br /> Thank you.  Here's a screenshot of the page (which looks like what I want, except for the "br"):  Googling tells me that "br" means "line break." Should I try to avoid that?   

Using a simple command line build which works almost fine. Only issue is that for any linked documents we have it does not auto-generate the topics. Similarly, in the GUI itself there seems to be no way to tell it to update all topics from linked documents. e.g. we have about 20 linked word docs, and I have to select each one and command it to update the topics. Examining the command line help ("C:\Program Files\Adobe\Adobe RoboHelp 2020\RoboHelp.exe" --cl  -help) yeilded no extra params for this either. Finally, the available command line parameters are very unclear. e.g. I am using -o and -p, which results in a working site (albeit without linked document updates) but there is also a -u param which states 'Publish the selected profiles in the output preset' - but the publish is happening anyway without this parameter. Finally the help emmitted for u goes on to say '(Note: if both publishing and output generation related arguments are provided, publishing is p

In RH 2020, Frameless Output (Dark Skin), in the output file, when the thumbnail image is clicked to enalarge, the enlarged image is having white thick border, is there any worksround to remove or modify it?

I am getting this error on several topics in my project: The HTML tag "?xml version="1.0" encoding="utf-8"?" is not a valid HTML tag (it does not begin with an alphanumeric character).I am using RoboHelp 2019 (Classic). I go to Output (SSL) and right-click on Miccosoft HTML Help (Primary Output) and choose Generate.   This is not a new project. I've generated .chm files from this project before. Looking in RoboHelp, the project folders are "empty", however, going to Windows Explorer the files are there. Is there any fix for this error? For reference, this is the HTML code at the top of one of the topics:<?xml version="1.0" encoding="utf-8" ?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta name="template" content="ImproMed.htt" /><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /&g

Hi, Everyone. In RH 2020, I now understand that dropdowns within dropdowns are a problem. And I now understand how I've been wandering into this terrible realm. Here's an example. See the breadcrumbs in this screenshot:  But how do I fix it?  I could just delete all the content and start over with a clean slate. But there must be a way to "remove" the dropdown formatting? Thank you!

In RH 2020 Frameless Output (Dark Skin), is it possible to add background and rounded border to the Hompage button? ref images attached.

Hi all,I have been searching the Adobe website for info but finding details is difficult. In older versions the import of Word documents was quite limited compared to Framemaker. For example you could not remove the chapter numbering in titles. Can you give me a short update, or is there a goode site about this? BR,Robert

Hello all,does anyone know how I can create or manage different version states of a theme within a project?Does version control even exist in RoboHelp 2020?I work in the software field and create software documentation. I would like to make changes to the documentation within a release for example. But I want to keep the old status (e.g. version 1.0) and then, after the next release I want to work on version 1.1 Thanks a lot!!

I don’t have much experience with RoboHelp, so I hope this turns out to have an easy fix. I’m using RoboHelp 2019 (14.0.3.019) to update an existing project that is linked to an existing FrameMaker document. The project was originally set to output to FlashHelp, but I was told to change to WebHelp. The generated Help seems to be created properly, but I have a problem with the TOC. Every FrameMaker file that has lower-level headings is shown as a book in the TOC, as it should. But when you click on a book at any level, it displays a broken link. If you click on a topic, the content is displayed properly. However, if you right-click a book and select “Open book in new tab” or “Open book in new window”, you see the correct content. So the correct content is linked to the book; it just will not display directly. I hope someone can help with this problem. I’d like to click on a book in the TOC and have the content displayed properly, as well as revealing its subtopics in