RoboHelp

I'm trying to force the WebHelp browse sequence buttons to behave like the forward and back buttons in a CHM. I've added the buttons and modified the java script files per the RoboWizard's instructions. The buttons show up and work correctly, but the button appearance is not consistent.What I mean is, sometimes when navigating to the next topic the previous button will show the disabled icon and the next button will show the enabled icon. You can still click the previous button (disabled icon) to navigate to the previous topic but you can't click the next button (enabled icon) because you're at the end of the list. This behavior is inconsistent in regards to where you are in the table of contents, but it is consistent in which specific topics show which button. I've moved topics around and compiled multiple versions. The same topics show the same (incorrect) enable/disabled icons in each build.I'm currently using the same icon for enabled and disabled as a temporary fix. Does anyone ha

Hello! I'm using RoboHelp 9, attempting to publish a project as WebHelp Pro from my local drive to a shared drive. It worked once, but is now giving me a strange error (which I've seen previousl):I've just rebooted and am running no other instances of RoboHelp, nor can I think of any reason the .cpd file is being accessed by another program. I have confirmed that the .cpd is in the source folder. What am I missing? What am I doing wrong?!Thanks in advance.

I would like to change the auto list numbers from the formatting tab. I need to change the color and the font. I have made a new numbered list, but it's a nuisance to have to keep picking it from the Styles all the time.

Has anyone used RoboHelp 2015 with Symantec TFA (Two Factor Authentication) ??

AFTER DELETING THE .CPD FILE I TRIED TO REOPEN THE PROJECT AND I GO THE SAME ERROR MESSAGES ENDING WITH THIS ONE BELOW

The idea was to have topics that would show some of their sections in the table of contents but bookmarking the level-2 headings; however, those topics, when compiled, became books. Not something we can't live with, but it isn't what we'd planned.Any way to keep topics with bookmarks as topics, instead of turning into books?thanx!Lon

Hi Everyone,I am really frustrated right now, and am ready to throw RH out the window.   I am using RH 10 [10.0.1.292] on Windows 7 Professional with SP1 and 16GB of RAM. There have been no major changes to my computer other than the standard patches/updates that are routinely pushed down to us at work. I have not installed any new software.I have been working on the same project file for the last 6-9+ months. I have not changed directories. I have not changed file names. I have not changed computers. My build from September 25, 2015, (which was our most recent product release) looked and worked beautifully.However, on January 8, 2016, I updated our copyright date and made one or two other typo fixes, and then did another build. Apparently this is when everything went haywire. MOST (but, curiously enough, not ALL,) of the graphics within my chm file had been replaced with the "broken link/missing graphic" symbol. Here is a sample:The really bizarre thing is each and every graphic,

I excluded files from a project (Microsoft HTML Help) using NOT_Off and it seems that RH2015 doesn't care about it and compiles the filesnonetheless.BTW, where is the windows below the project window gone where one could find the html projects listed?How do I copy an existing HMTL_Help project?--Christoph

Can you publish single helpfiles to the RoboServer instead of all of them or just those updated since the last publish date?

I am creating some training documentation that will need to be printed. I added a new topic to my project and generated it in my primary layout (web help) and the topic was there. But when I generated the project as printed documentation the topic is not there. Help!!:(

Is this possible in RH 2015? Don't seem to be able to get it to work without the snippet being shown below my list or paragraphe.g. 1. step step step2. step step stepsnippet snippet3. step step stepORthis is my fancy new introduction but I can't put a snippet in the middle of these words.snippet snippet snippetWhat I want is the snippet to be part of step 2 or drop within the sentence I have. I've seen old topics from years ago say this isn't possible...hope that's still not the case.Thanks,Nick

I'd love to know why this happens and if there's anything I can do about it in my current project. I tried changing the width back to the default, but that only moves the logo back and does not reinstate any other elements. At this point, it appears that I will not be able to insert my wide, rectangular logo since I would never want to alter the width going forward. Does anyone know a way to fix this?  Note: This is related to my recent post: "How do I get the filter checkbox back? I did not alter these graphics in the Layout Customization tool." 1. Test project output before change:Custom blue TOC booksThree books with topicsBooks can be opened and closedLogo is at default 7emFilter checkboxes normal2. Test project output after change:Custom blue TOC books changed colorBooks can be opened but not closedLogo is at custom 20em widthFilter checkboxes abnormalThanks and best regards!

I just installed Robohelp 2015 upgrade from Robohelp 10, and am getting ready to work on my 30 child projects.  Do I need to recompile the parent before publishing? Do I need to compile ALL the child projects before publishing?

Is there any way to prevent RoboHelp from putting bsscftp.txt files in all output folders when publishing? (Except not using the "Publish" button and just generate the output, which is not an option in my case.)Although the file name indicates that bsscftp.txt should be related to FTP transfer only, RoboHelp ALWAYS creates the files, no matter which connection protocol you choose in the "Publish" settings (FTP / File System / HTTP / SharePoint). Is there any good reason for that? If not, I will file this as a bug on Adobe Bugbase.My guess is that the files are used to check if a file already exists in the target folder, which can speed up the file transfer. But there's usually very little need for that when using File System transfer. I'd rather have a clean output directory than a marginal increase in speed that I don't need when transferring within my fast corporate network.

Hi all,\Running in to an issue creating PDFs from RH 2015.Can't generate from the sample propjects either. RH is install on C:\. Total file name path etc is only 98 characters. Can create a PDF manually from Word docs. We are on office 365.Have installed the reg change on Peter Grainge's website. Last bit of the log goes like this...Failed the generate PDF file 'C:\RH_Projects\NAMEWNAME\NAMENAME\!SSL!\Printed_Documentation\NAMENAME.pdf'...Failed to save 'NAMENAME.doc'...Cleaning up temporary files...Internal error encountered,  Failed to generate Printed Documentation.

I'm using RoboHelp 10 and the WebHelp to CHM Converter. I've customized the About page (whskin_banner.htm) in my WebHelp output and removed the "powered by..." text. This file is overwritten when I run the WebHelp to CHM Converter. Is there any way I can keep my customizations when using the converter?

Do you want to serve different content to different audiences?Like: Different regions or different types of users? Or give your users the chance to filter your help by product variants?With RoboHelp‬ (2015 release) you can do exactly this. And it's as easy as 1-2-3. Tag your content, set the new "Dynamic Content"‬ filters, specify which one to display/hide by default and publish it to the new Responsive HTML5‬ help.Check out this post on the Adobe TechComm‬ blog by RoboHelp expert Robert Desprez and see how easy it is:[Guest Post] “Finding Relevant Content Faster with Dynamic Content Filters”, by Robert Desprez – TechComm Central by Ado…

I am using RoboHelp 9 and creating HTML Help.  When I access the Help system from the Help menu in my application, the glossary displays fine, but when I try to access it by clicking on the Help button on the Window, the glossary is empty.  Any thoughts on how to fix this problem?

Hi all,Used to use RH for a while on version 8. Now back to use it again with 2015 but I'm a bit rusty.I've set up my new project, created my CSS just how I want it with the styles I've got. My Word doc has several styles that I want to bring in to a single style in RH. e.g. I have 3 'versions' of a normal style that I want to all map to a single RH style. Not sure if this is possible, or if I have to cleanse the whole Word file instead of all these style variations. The option to select a CSS for Style Mapping when running the word import is always greyed out so I can't select my own CSS here, only the RHStyleMapping.css.Ideas? Or do I have to spend some time cleaning Word docs?Thanks,Nick

I prefer to keep de Robohelp project files separated from the content.For example, content pages are stored in GIT (and connected to a Jenkins job), but I don't want my repository filled withRoboHelp files.Yes, I can use .gitIgnore but it would be far more convenient if RoboHelp gave the opportunity to use content pages thatare NOT part of the directory RoboHelp is stored in (this is so 80ties ;o)) or maybe use symbolic links.Is there a way to keep the RoboHelp files separated from the content?

I am working in RH HTML along with a co-worker on separate workstations but using a CMS. We basically check out all RH files to a local folder and check them back into the CMS for storage/backup.My co-worker changed a topic name (with its HTML filename) in RH (via Topic Properties) and uploaded it to the CMS. When I downloaded the file (with the new filename) from the CMS to my local RH folder, the following occurred when I tried to insert a link from another topic to the (new) topic:1) The Hyperlink dialog box still had the old topic name but when I clicked on it the Preview pane remained blank.2) The new topic did not appear at all in either the Hyperlink dialog box nor the Topic List pod.I imported the file/topic using File > Import, which solved the problem. But I seem to remember a file that RH uses to manage topics. I think you can delete it and have RH automatically generate it when you open a project. Does anybody know the name of the file?Thanks.

I would love for someone to explain why topic heading styles are tied to how the TOC is laid out when outputting to PDF and choosing to use bookmarks for the TOC. The following always occur:If you uncheck the option to Maintain HTML Heading Levels (Outputs (SSL) > Printed Documentation Print Document Content - Printed Documentation), then the PDF TOC bookmarks mimic the Book/Page structure present in the default TOC file (.hhc); however - any topic that holds a position in the folder structure higher than level 1 (so if it's within a sub-folder of one of the main folders), then all heading styles in that topic get bumped the proportionate number of heading levels. For example, if Topic X lies in Folder 3 - a sub folder of Folder 2, which is a sub folder of Folder 1, then the heading styles in Topic X are output three levels down (Heading 1 becomes Heading 3, 2 becomes 4, and 3 becomes 5).Conversely:If you check the option to Maintain HTML Heading Levels, topic heading styles remain

Hi,When the WebHelp output for RoboHelp 9 is viewed in Internet Explorer 11, the following issues arise:Search functionality in WebHelp displays no search results.The WebHelp TOC do not display any entries.Tried to fix the issue with the patch available in the link (http://www.wvanweelden.eu/blog/2014/06/14/ie11-patch-robohelp-9)The webhelp doesnt open after the patch is applied.Thanks in advance.

My colleague tried to open RoboHelp 2015 using Firefox, but the Table of Contents wouldn't display? is it a compatibility issue?Thanks,Lon