RoboHelp

Hi,I was working on a project in RoboHelp 10 and after i tried importing some HTML files, I tried reopening the project again.Not only that project, unable to open other projects as well. It just hangs...Restarting the system did not help either Please let me know what needs to be done.Thanks,Radhika

When selecting a portion of a displayed topic to copy using Crtl A for the whole topic or highlighting a portion of the topic, if the text contains an expanding definition, the copy will include the expanded text. See below for the definition of offshore and operator. (the highlighting is mine).That must be deliberate on the part of Adobe, but not wanted in my case. Can it be turned off? Is there any other way to copy?I notice that printing a topic does not include the expansion  (d) Except for offshore Beyond the line of ordinary low water along that portion of the coast of the United States that is in direct contact with the open seas and beyond the line marking the seaward limit of inland waters. pipelines, pumping equipment must be installed on property that is under the control of the operator A person who owns or operates pipeline facilities. and at least 15.2 m (50 ft) from the boundary of the pump station. 

Hi,I am trying to merge HTML help created in Sphinx software with an existing project in RoboHelp 10.0?Followed the steps as described by Peter Grainge on his site.No luck! Any ideas, anyone?Thanks,Radhika

Hello, everyone.I am trying to embed a Youtube video in one of the topics of my CHM file.It was working perfectly so far, but now it displays a script error everytime I open it.I am using Robohelp 9 and I want to export it using Microsoft HTML Help (CHM file).Below, you'll find the message displayed:I don't know how to solve it, because I cannot upload videos directly to the topic (company rules), I have to embed all of them. I also don't know what this URL is referring to.I will be glad if you can help me to solve it. Thanks in advance!

Hi i'm trying to generate native mobile app using robohelp i defined all requirement as i think here is:phonegap sdk : C:\Users\admin\AppData\Roaming\npm ; //not sure if this correctandroid sdk : D:\sdk\android-sdkjdk : C:\Program Files\Java\jdk1.8.0_05ant : D:\sdk\apache-ant-1.9.5-bin\apache-ant-1.9.5i got error message "verify jdk /ant paths and refer to out put log" here is my output log C:\Users\admin\Desktop\apk>android update project --name "NewProject" --target 1 --path . 'C:\Windows\system32\java.exe' is not recognized as an internal or external command, operable program or batch file. ERROR: SWT folder '' does not exist. Please set ANDROID_SWT to point to the folder containing swt.jar for your platform. Building App NewProject... C:\Users\admin\Desktop\apk>ant debug Buildfile: C:\Users\admin\Desktop\apk\build.xml -set-mode-check: -set-debug-files: -check-env: [checkenv] Android SDK Tools Revision 24.4.0 [checkenv] Installed at D:\sdk\android-sdk -setup: &nbsp

Hey all,During my latest project overhaul (1100 pages, touched everything to correct styling and changed incorrect file name / title matching, I had a thought about numbering.After 500 pages or so, It get's old having to click the multi-level list button, restart numbering at 1 and apply the style.Is there a shortcut for setting numbering back to 1 for faster numbering edits?Thanks!

Why can't I print my document?

I'm using RobHelp 7.0.  I'd like the .CHM output by RoboHelp HTML to have a different name.  How can this be done?  I know that .CHM filename is based on the the project filename. (.XPJ)What I've done:1. Open the Project2. Select File > Rename Project3. Project Name, I typed in the new project nameThen I did:1. Select the Single Source Layouts Pod2. Right-click the Microsoft HTML Help.  Select Properties3. Select Output Folder and Filename, I typed the new name for the .chm file)When I compiled the file, I still see the old .chm filename.  I checked the !SSL! folder and the new file name is there.   What did I do wrong?

Does RoboHelp10 offer natural language search mechanisms after project is published?

When we go to publish our changes for a project, it is publishing the whole project which is taking a substantial amount of time. Is there any way we can just publish the changes only?

I have created a CHM file via the Generate CHM from WebHelp function. Everything, including the context-sensitive elements works as planned.However, when a topic is called from the application via the F1 key, the topic appears in a window that does not contain a TOC pane.Is there any way to display the TOC on individual topic windows?Thanks-Lauren

I am no expert in Robohelp having picked up support for our product's help fairly recently so I might be missing something obvious to experts here.  However, I had a project in Robohelp 8 and upgraded to version 11.  The upgrade seemed to run fine and I could generate my HTML help file.  But when I open the file, while I do get the correct default topic the window caption is incorrect.  It actually uses the same caption for all help topics.  I am also missing the Contents, Index and Search pane.  I compared my generate options to those in version 8 and everything looks exactly the same.  Help!

How do I add a robohelp 11 project to version control where we have subversion but not RoboHelp SharePoint Connector?I created a new project and selected File, Version Control, Add to Version Control. The only option I have is RoboHelp SharePoint Connector. It does not give me to option to point directly to the repository server. We do not have RoboHelp SharePoint Connector. We have Subversion on our new server but we do not have PushOK. Can we use version control with subversion and not using PushOK?

I think it removes the styles from all the topics in the project but am looking for confirmation. I think it was deleted by one of our RoboHelp 2015 users and when they realized it, copied it back in. I can't think of another reason why all the topics in the project would lose their styles. Is there another reason this would happen?

When my help file opens, I am taken to the Index page and none of the hyperlinks work (TOC does not work and I can not open any help files). I have published before with no issues at all.When you use the search bar, find and open a topic, all of the links and everything work perfectly how they did before. When you check the console in Chrome it says "Uncaught ReferenceError: gTopicFrameName is not defined"It seems to be a RoboHelp error.  Is there a TopicFrameName property in RoboHelp?Thank you 

I'm looking for a way change the font of the show all help topics link in RoboHelp 2015. Is there a way to do this?

New to the forum, but I didn't see anything specifically that addresses my question.Background: I work in a two person shop. We use RoboHelp 2015.  Our developers use GIT and now require us to check in our files similar to their workflow. We use GITeye user interface to work with the GIT repositories. Issue: The web help that gets cloned from GIT is stored in the GIT directory on my C drive.  However when I try to publish WebHelp back to this folder, it goes to a folder called RoboHelptoGITModifed. I've tried changing the file path to the Help file folder in the GIT folder, but I get an error. Has anyone else experienced this? If so, how did you get RoboHelp to publish to the GIT folder or what did you come up for a workaround?

On a topic page, I have references in my H2 elements pointing to H3 level items to serve as a sort of TOC within the topic page:<h1>Installation</h1><h2><a href="#Windows">Windows</a></h2><h2><a href="#OSX">OSX</a></h2><h2><a href="#iOS">iOS</a></h2><h2><a href="#Android">Android</a></h2><h3><a name="Windows">Windows</a><h3><h3><a name="OSX">OSX</a><h3><h3><a name="iOS">iOS</a><h3><h3><a name="Android">Android</a><h3>Obviously, it's over-simplified here for demonstration purposes, but in essence, the end user that looks at the public facing help files can click on the Heading 2 element, and it will automatically scroll down in the page to that particular OS installation instructions.My problem is that the first H2 element is visible after the H2 elements and could confuse end users...I

I have worked some more and made a .chm file, and now have some more questions:1. I have seen that some styles do not look the way I would like. How can I change these globally and regenerate?2. How to make sure that the Frame files are linked?3. Can I save the settings files to reuse for another project? If so, which files should I be saving?thanks

Hi!Please let me know how to purchase the RoboHelp 2015 annual subscription plan (I live and work in Taiwan).I tried to subscribe to this plan on adobe.com, but it kept popping up a message as shown below.I also saw the Adobe pricing plan (http://wwwimages.adobe.com/content/dam/acom/en/products/robohelp/robohelp_2015/images/rh-pricing.jpg; price available in USD, EUR, AUD,and YEN. Thus, I believe the subscription plan should be available to global users. So, please help me complete the subscription process. (I will be using a credit card issued here in Taiwan.) Thanks.David

Hi all,Does anyone know how to put a feedback email option in the Master Page, so it appears on all topics? Ideally, also giving the Project name and Topic page in the email Subject title.Ian

Till last week my RoboHelp 9 copy was working fine. From yesterday, "Open" dialog box is not showing up. If I click Open icon it will hang. Please help!!

Hi,I have generated AdobeAir chm browser based help output, but when i am clicking on the Start Page then it is redirecting me on some other help topic page instead of Start Page.

FM keeps crashing when I update linked files in RH. It then restarts, and the Web help is generated, but it is a nuisance and probably an indication of something that should be fixed. Has anyone experienced this? Any ideas how to fix it?

Hi all,I've recently upgraded from Robohelp 6.0 to Robohelp 15. I've generated and published my project to Roboserver9 (new server for my project) but the email templates that I have as baggage files don't work when published. They look fine when I view the in Robohelp project manager, via a hyperlink in a topic.Is there something I need to do when publishing?Ian