RoboHelp

All posts
Questions
Announcements

10000+ Posts

Most replies

Most views

kshb83260698Participating Frequently

Questions

Save Project As feature

Hi,I need to create an instance of my RoboHelp project. Is there any feature like Save As or Save Project As.

4521

11 years ago

Anonymous

Questions

IPad Adobe Help screen - How do I exit back to my Adobe files?

‌Note pressing the screen does nothingPS I think Adobe is treating the IPad like a Mobile phone, following selecting a prompt that I could not back out of.

1591

11 years ago

claud2134Inspiring

Questions

RH11 Webhelp TOC gifs

Does anyone have links for custom webhelp toc icon design sites? After much reading & searching, I can't find any, either free or to buy. In 2009 there was a RoboHelp Exchange. There is an Adobe Skin page, but nothing for Robohelp. I've read Helps, checked the Skins folder, viewed the Gallery options. I'm not a creative designer and would prefer to select them. I only need the buttons, but would consider skins also.Thank you

2390

11 years ago

kb1107Participating Frequently

Questions

Importing RoboHelp 10 files into RoboHelp 11

Tried importing .xpj file from RoboHelp 10 into RoboHelp 11.  TOC, Index and Glossary imported but not showing anything under Project Files (the main topics).  What is missing?  I thought importing the .xpj file contained everything RoboHelp needed to replicate the project.

3444

11 years ago

Jeff_CoatsworthCommunity Expert

Questions

TCS5 FM12 to RH11 Import Weirdness

So we've finally got TCS5 loaded & patched now here at my work and have started playing with it. I've already confirmed that there was a new bug in RH11's treatment of CSS files in the generated help output (see Re: What I see in the CSS is not what displays in the HTML -- why?), but I knew I could handle that when I got to that point.So testing the import of upgraded (FM11 to FM12) books and their import into a new RH11.0.4.291 project, I'm noticing some strange behaviour in RH11 - mainly, it seems to choke on any more than 50-some FM docs/books being imported! Any more than that and the project seems to come out the other end of the process thinking it's all done, when it hasn't put anything in the Project Manager pod or even in the project's folder in Explorer.Here's what I've noticed watching the Output View pane:- it shows the FM docs being converted - much chugging through each file name (Converting (X of Y)"doc name") accompanied by a little graphic progress bar (BTW - havin

3240

11 years ago

sabrinac36569520Participating Frequently

Questions

Master Page Background Images

Hi there!I am trying to add different background images to the body of my topics. Since I want different backgrounds for different topics would created different master pages be the best option for that? If I do that I have the code in html as the following:<body <div="" style="background-image: url(robohelpdesigndemoonly2.png); width: 900px; height: 900px; background-repeatd: no=repeat;">I know very little about HTML coding so this is what I managed to gather from examples on the internet. Is this correct? Because whenever I preview the topic it is zoomed in but when I preview the file in IE it shows up just fine. I didn't know if there was an easy way to fix that or not. Any help would be greatly appreciated.Thanks!

3201

11 years ago

Seanb_usInspiring

Questions

Can RH 11 create this output: just HTML + CSS?

I have a FrameMaker 12 book comprising 31 FM files, and I have RH 11 as part of TCS5. All are patched up.From my FrameMaker files, I want to create only HTML files that use a single CSS, with the only added baggage being linked graphics. I don't want JavaScript or any framework. Is this possible, does RH support such simple output?

5561

11 years ago

mtcn3Participant

Questions

Can I create a topic hierarchy in the Project Manager pod or do I need to rely on the TOC?

Hi,Can I create a topic hierarchy in the Project Manager pod or do I need to rely on the TOC? I am using RoboHelp 9 (although I doubt the version matters).Thanks,Mary

4172

11 years ago

DMilkesKnown Participant

Questions

RH has stopped working when connecting to source control

I have one RH 10 project that connects to TFS for source control. Starting this morning, I get the "Adobe RoboHelp 10 has stopped working. A problem caused the program to stop working correctly" error when I use the Open Project from Version Control icon. The project opens fine if I do it directly from my PC. This is not happening with any other project connected to TFS. Is there a file in the root directory that is corrupted that I can delete?

5561

11 years ago

wercampbellsKnown Participant

Questions

How Do I Deploy Responsive HTML5 Content on a Smartphone?

I can generate Responsive HTML5 output and run from deskstop and tablet. How do I deploy and run Responsive HTML5 content on a smartphone? Please provide details. Thanks so much!

2111

11 years ago

Seanb_usInspiring

Questions

What I see in the CSS is not what displays in the HTML -- why?

I am working with TCS 5, RH 11, and FM12, all patched up. I am finding that imported FM works better than linked (slightly fewer crashes and access to CSS seems better).However, in several cases, the RH CSS is not showing what the HTML is displaying. Why?For example, my GlossaryDefinition style (FM_GlossaryDefinition) is indented in FM (it is part of a run-in head construction) and I don't want this in the output HTML. But, the CSS as displayed in RH shows no indent while the HTML displays an indent. How can this be? what is going on?Thanks,Sean

19832

11 years ago

TechWriterJoeParticipant

Questions

Does anyone know how to use Google analytics to capture text that is typed into a WebHelp search box?

It seems that the Site Search Tracking option in Google Analytics does not apply because the WebHelp search engine is not creating a URL.Does anyone have any thoughts? Is it possible to add a code snippet somewhere that will pass the search text to GA as an event? Appreciate all help. Thanks!  -Joe

6371

11 years ago

AntoninMaxSeaInspiring

Questions

Error when clicking topic in merged project

I use the latest Robohelp version 11I always have a message of the form "”The window name “xxxxxx” passed to HH_GET_WIN_TYPE has not been specified" appears even when you have set all your window definitions correctly ... then a secondary window appears which contains only the CHM selected as it is shown in picture below:(the left screenshot is the project that has 2 chm merged and the left screenshot of the selected chm)

4812

11 years ago

Juliette CurtisInspiring

Questions

Cannot generate PDF with RH10

I have searched the forum and Peter Grainge's site and not found a solution to this problem that worked.I have a new installation of RH10 on Windows 7 sp1. It was installed as a trial and then licensed. I do not have the complete Adobe Acrobat -- only the add-on that was installed with RH. I used RoboHelp HTML to create a simple webhelp project and attempted to generate a PDF from it with the single source layout for Printed Documentation. The following error occurred:Starting to build Printed Documentation...Printed Documentation processor 10.0.0.287Building C:\RoboHelp experiments\merged help webhelp\Child projects\comcare_human_resources_modul\!SSL!\Printed_Documentation\Printed_Documentation.doc ...Preparing to create Printed Documentation...Clearing output folder...Preparing files for Print Document...Copying files...Updating files...Finished preparing in 1 second.Preparing environment...Printed Document Generator Environment: Word 14.0.6129,  OS 6.1.7601, RAM 4009 M BytesBui

28172

11 years ago

Seanb_usInspiring

Questions

Questions about multilevel lists

Hi,TCS 5, FM12, RH11 all patched up. Multilevel lists are new to me. They are not HTML, they are more than that. They are also not quite working as advertised. So, do multilevel lists use JavaScript? How are they put together? What are the files that a multilevel list relies on for its construction when rendered?Cheers,Sean

5941

11 years ago

Seanb_usInspiring

Questions

How to set file names?

Using TCS 5, RH11, FM12, all patched up, if I set a marker, such as "Filename" in FrameMaker, can RoboHelp use the contents of that marker to set the file name of the HTML file it creates? How? Thoughts?Cheers,Sean

9901

11 years ago

Seanb_usInspiring

Questions

How Do I Use a SINGLE Custom CSS for My Project?

How do I set a single CSS for a project?Currently, I have linked (I checked, they are actually linked) FM files. The project is Responsive HTML 5 Single Source Layout. It is set up this way:Project FilesEach FM file has a folder that contains a CSS, an FPJ, any baggage (PNG, for example) and an HTM.So, for my project, I have 31 such folders.Above them is RHStyleMapping.css.That's itTo map my project to a custom CSS, I did this:1) Created the custom CSS (let's call it TheSingleCSS-sb01.css) and put it in the same location as RHStyleMapping.css.2) Right-clicked Responsive HTML5 (Primary Layout) in the Single Source Layouts pane.3) Selected Properties. The Responsive HTML5 Properties dialog box opens.4) Click Content, select  the Apply to all Topics check box, select CSS, and choose my CSS, TheSingleCSS-sb01.css.5) Click Save and Generate. Generating happens.6) When prompted, click View Result.7) Double-click one of the resulting topics, and choose the HTML tab.😎 Notice the f

7261

11 years ago

Seanb_usInspiring

Questions

How Do I Package My HTML Output

Hi,I am using TCS 5, RH 11, FM 12, all patched up. I want HTML files, baggage (PNG, etc.), and a single CSS packaged so I can deploy it (on CD or online) in a useable way. Am currently using a Blank project with HTML 5 output. However, currently, each of my 31 or so FM chapters gets a folder that contains an HTM, CSS, baggage, and a TXT file.I have 31 such folders. this is unhelpful. Can I get all my HTML in one place, with a SINGLE subfolder for all baggage, and ONE CSS?I tried Saving and Generating, but that didn't work.I set a publish location as a folder on my hard drive, called Output, and that didn't work.The structure I want is:All the HTML files in one folder (with the CSS)A sub folder for the CSS (optional if not in the same folder as the HTML)A sub folder with all the graphicsHow do I achieve this?Thanks,Sean

5311

11 years ago

Anonymous

Questions

RoboHelp11 is crashing very often

Hi,I am doing some work in my projects consisting of moving pictures and reassigning them in the projects, and RoboHelp is crashing very often. I have to save my work very often too in order that I do not loose too much of the changes.I am running RoboHelp on a Windows 7 Professional virtual machine with 8GB of RAM and 2 processors, each with 2 cores. RoboHelp is at its latest update.Do I have to do any particular tweaking on this machine in order to not have this happen so often?Thank you.

31262

11 years ago

Anonymous

Questions

I deleted a folder in a project and it keeps recreating it

Hi everybody,I deleted a folder in one of my projects, as it was not necessary anymore and was not containing anything useful, and when I open the project it keeps recreating it, and it tells me that I should delete it properly from the Project Manger.I tried to do that, however there is no possibility to delete that folder from the Project Manger as the Delete option is not active as I make a right-click on it.Any ideas?Thank you very much.

7721

11 years ago

PDF BoyKnown Participant

Questions

Issues with sharepoint and Webhelp not displaying correctly?

I am using RH10 and webhelp generated outputs work correctly locally and when on servers. I am trying to add webhelp to SharePoint and there appears to be an issue.The SP developer says its this part of the code that may be causing problems. If I remove the code the page opens but without any images, style sheet applied etc.Any ideas?

3711

11 years ago

Kasey1024Known Participant

Questions

"Top navigation" or "knowledge-based" Help?

Has anyone come up with a way to modify a Webhelp SSL that lets you output into what is sometimes called "frameless," "top navigation" or "knowledge-based" Help? I'm looking at what they're doing over at MadCap Flare (see the two images below), with their "Knowledge Base" project template. Can that be replicated in RoboHelp, and if so, how?

3831

11 years ago

msoaParticipant

Questions

Change default setting for search highlight?

Is it possible to keep the highlight feature in the search (RH 7) enabled, but change the default for the Highlight search results box to be unchecked?

7951

11 years ago

ArchaeopteryxInspiring

Questions

Can't import ditamap to Robohelp 11, error "no logs found"

I've googled this question and found some input from 2012, but it doesn't resolve my problem.I'm trying to import some ditamaps into RoboHelp 11 from FrameMaker 12,  but if I choose the plain ditamap (as opposed to the FrameMaker ditamap) format, I get an error:Processing with DITA Open Toolkit failed. No Logs found.Check DITA Open Toolkit is installed and working.The DITA OT is installed and working because I can use it to generate output from Frame and on its own. Also, I changed the path in the processing options from the Frame DITA-OT path to the plain path (c:\ditaot on my computer). But neither path works.The old query on this subject (http://forums.adobe.com/message/4921792) suggests back-grading the DITA-OT to a seriously obsolete version or reinstalling the entire Technical Communications Suite. The first solution does not much appeal and I rather hope there has been a resolution since!As for the second, I have just taken out a monthly subscription to the TechComm Suite 5

7231

11 years ago

Anonymous

Questions

Convert Flare 10 project to Robohelp 11

I need to convert (or import?) a help project that was created in Flare. I'm currently using Flare 10 and I would like to switch back to Robohelp. I downloaded the trial version of Robohelp 11, but don't have a clue how to import my files. Thank you!

6961

11 years ago

Show more posts

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.