RoboHelp

I've skimmed through the forums and Peter G's site and not found quite the solution to this. I recently created a single TOC that I use by "reference" in other TOCs for custom output. The goal is to avoid having to manually update all the assorted locations.  This works beautifully for web output but I just noticed that it's not expanded for print output. I don't know whether I'm missing a step to tickle the print ssl to see it or if it's unsupported.The print output file definitely "changed" - the whole chunk I replaced with a reference TOC is missing now.  I have a simple workaround but really would like to know if there is a way to make this work. Screenshot attached of the source TOC and the two usage locations (one for webhelp and the other for print).😕😕

Hi,Is it possible to create a glossary from an imported word file? If yes, how can it be done?Urgent help required.

I have several PDFs in Baggage Files that are linked to topics in the Table of Contents.  When I generate the CHM file and 'View Results' I am able to pull up/access the PDFs with no problem.  When I go into the project folder and just double-click on the CHM file, I cannot pull up/access any of the PDFs nor can I access them in the product help.  Any ideas?  Is a setting "off" somewhere in my project?I am using RoboHelp 10.Thanks!

Hi Guys,I faced two strange problem:1. We generated Chinese CHM using Robohelp HTML 9 in Chinsese OS & Region, but the CHM glossary display rubbish when we open it in Chinese OS & Region (please see attached Glossary_in_Chinese_OS&Region.png). But it displays correctly under English OS, no matter English or Chinese Region (please see attached Glossary_Displayed_In_English_OS.png). And, in some computers, glossary didn't display (please see attached Glossary_doesn't_display.png), very strange.2.

I am having an issue in trying to publish to SharePoint. What type of Site/Library should I have set up to publish too? I have a Document library set up on my SharePoint site but when I try to test the connection, I get "Cannot contact site at the specified URL..." message. Can someone provide some details about how my SharePoint site should be configured?

Is there anyway to automatically apply a new Master Page to a snippet? The Topic Properties window (in a snippet) doesn't allow me to choose a master page.

I've been having problems with getting Robo Source to checkin. I'm getting a confirm pss file replace message. What should I do?

The first thing I need is a a quote for the upgrade price. Can anyone help me?Thanks,David ...

Hi I am using TCS 4.0, RH10.I am creating the ISF file, master page, skin, etc. for my team's use. While publishing to WebHelp, we always perform the following tasks in the WebHelp settings window for every project:In Content Categories > Content <default>, select Apply to all Topics and select the default master page (which is basically the only master page they have added).In Navigation, clear Search Input Field in Toolbar check box.In Search, select the Hide Rank Column in Search Results check box.Is there a way I can configure these settings in some file and share it with the team (along with ISF files, etc.) so that they don't have to do it every time? I agree that selecting and deslecting few check boxes is not such a major time consuming task. However, I am curious if I can avoid manual intervention here.Sreekanth

HiTCS 4.0 -- Using Word 2007 with RH10.I have a fair knowledge of importing FM to RH, but I am new to importing Word content into RH. I have used paragraph borders for some styles in Word. For these styles, I have created RH equivalents and mapped appropriately. However, when I import the content into RH, even the paragraph borders defined in Word appear as is. Paragraph borders in Word:Word RH Conversion Settings:WebHelp outputAny idea why this is happening? Please advise.Sreekanth

Hi there,I have recently upgraded from robohelp8 to robohelp11.Just wondering if it is possible in any way to change the default path where the project files get stored.At the moment it defaultly saves at 'C:\Users\username\Documents\My RoboHelp Projects'. Is there a way we can change this default path to a common location so that any user who logs into the machine can access the files.Cheers,Ankitha

Hi,I am using iFrames to supplement the original content of my HTML file with additional PDF material and have problems with the display of these iFrames within the CHM file. I am using RoboHelp HTML 10.Basically I created topics with text and a single iFrame per topic. These iFrames are intended to display handouts that we use for our training courses directly in the help system.Topic preview display as expected, i.e. with the PDF content actually embeded in the topic as desired. The problem I have is that these topics display differently once the CHM has been generated. On opening the topic, the PDF content displays in a separate Adobe Reader window, while the frame remains empty.Are there ways to get PDF things displayed as I wish in the iFrames ? Your kind help would be much appreciated.Thanks and Regards,Stephane

Has anyone come across BlackBerry 10 screen profiles and layouts?

I'm running RH10 integrated with TFS for source control. I can check out projects and files just fine, but when I modify a file in RH and save, I get the following:This happens every time I save a file and I believe this same issue is causing problems with what's being checked back into TFS. Other users see versions of the file that are different from the one I check in. That is to say, the changes I make prior to check in may or  may not appear to users who check out the file after me.

Note: I am relatively new to RoboHelp: formerly a contract writer, a senior staff member used my content when creating Help.  She's left, and now I am using the tools she set up on RoboHelp to write and create both local and remote (online) versions of Help content. Have created online versions successfully for several products. Local has been more problematic. Using RoboHelp 10; for the past 2 days, tyring to generate local help using WebHelp to chm Converter which uses Webhelp for chm ssl provided by my predicessor.  Files generate successfully and I can open and view them. When added to the application, however, they do not open. We're trying to RTM, but gated behind getting a working local help.  Investigations:Opened older files (ones that predate me), generated local help, installed chm into current application.  Opened, but did not include the skin. (Is that normal? Can I have the skin in local help?)Checked current Webhelp for chm ssl against older ones -- o

Experts-I see that one way to share all topics with another RH user is to open the Topics List pod, select all topics, then drag the lot to Resource Manager (eg, the Dropbox folder therein). Is there a way to add images and other non-topic files in a similar way, or do I need to dive into each directory in project files, then select-drag the files to Dropbox?Is there a way to configure RH such that all new files that are added to a project are automatically copied to Resource Manager so one doesn't have to remember to do this manually?Is there a way to share resources other than files in the Project Files folder, such as TOC definitions, Index defs, Glossary defs, and the single-source layouts? I see that I can't drag these items to the Dropbox folder. The idea is to be able to have other writers  recreate the project on there systems. (Perhaps I'm missing the purpose of Resource Manager. Perhaps duplication of entire projects is best performed using a CMS.)Thanks!-Kurt

Is there a way of permanently hiding the left hand navigation pane so that it looks less like a help system?I am trying to find a way of producing a simple 3 topic project to act as a small support site for a new product. my employer doesn't have the resources to build a product website with integrated support area so I am looking into using RH and webhelp instead as I'm used to using it for creating help.

Hi There, The company I work for have a specific word document format that I must use when producing documentation, this consists of several heading styles that require fill colours behind white text. The problem I have is when I generate my printed output to Word, the coloured heading on page two for example leaks over to the end of the paragraph on page one. I have ‘start new topic on each page’ selected but I can’t find anything else to clear the problem. Is there something obvious that I am missing? Any help is much appreciated. Many thanks!

Has anybody else had this problem? It seems that RoboHelp (version 7) applied the Conditional Build Tag on its own to various topics. Is there anything I can do to prevent that in the future?

How do I remove the Glossary tab from Microsoft HTML Help layout? Using RoboHelp 11Thanks.

I produce WebHep using RH 10 (tho I'll be updating to RH11 in a day or two). I've been asked to research a question and I hope you folks can help. I document a platform that has recently incorporated functionality to support accessibitiy. The user can select colors and font sizes. The accessibility settings are set per computer per site in cookies. Is there a way to change font size in a generated WebHelp file? I am almost certain that it can't be done, and  I am sure that implementing this is way above my pay grade, but I would like to know if it's possible. For example, if a user sets the font size to X, the font size in the generate help file updates to X. Thanks for your help. Jenny

I am using a trial of RH11 to investigate upgrading from RH9. We currently produce WebHelp but we're also thinking about trying Responsive HTML5 output since our application runs in IE and also Safari on iPad (the Webhelp on iPad, even that produced in RH11, has some issues with parts of the search tab being cut off from display...thus the thought to try Responsive ouput). In the trial output of Responsive HTML5 used in IE, we experience delays anywhere from 3 to 5 sec up to 20 sec sometimes (usually less than 10 sec) as we use the interface. For example, when help first opens up and begins to display its content and interface components, there can be pauses until the content is finally displayed in the browser. Another noticeable delay time is anytime we happen to adjust our browser size on our desktops -- for example, maximize or downsize browser to fill up various amounts of the desktop screen so that we can see how the help layout adjusts itself given the amount of browser space av

Hi. I use Adobe Robohelp version 10. I am planning to migrate Robohelp to MediaWiki and on web i can see the below linkhttp://www.mediawiki.org/wiki/Extension:RoboHelp2WikiThis link has process to convert  RoboHelp X5.0.2 through Adobe RoboHelp 8 to MediaWiki but I have Adobe RoboHelp 10. Can anyone let me know if the same procedure can be used for Adobe RoboHelp 10 to Mediawiki conversions? Will this still be the requirement?Requirements[edit | edit source]RoboHelp X5.0.2 through Adobe RoboHelp 8Java Runtime Environment (JRE) 5.0 or laterLogin to a MediaWiki Wiki 1.7 through 1.11 (1.15.1 if source code is updated as per discussion)

Hello everybody,It seems I have some problems with custom HTML5 Responsive Layouts in RoboHelp 11.My colleage customized a HTML5 Responsive Layout and sent me the slz file so that I can import the layout in my project. This worked out fine. Unfortunately I am not able to open or edit this layout and only receive a "[file] contains invalid data" message. I remember that I saw this message earlier when customizing a layout myself and trying to re-open it for editing.Does anyone know what might be the problem?

I have a RH10 project that contains several pdf links in chm, webhelp, multiscreen, and epub outputs. I have a technical question... Do I store the pdfs in a folder called "pdfs" in the main directory. no folder in main directory, or in the same folder as the topic in which its referenced? If the later, this may mean the pdf is in several places.