RoboHelp

I am having a problem displaying TOC, Index, Search, and Glosarry when I generate Help using RoboHelp 9 and Internet Explorer 11. When I made FireFox my default browser, the problems went away but my company need to ship Help that can be used with any browser. Does RoboHelp 11 fix the problem?

Hi, this is the first time I'm using this community, so please forgive me if i'm not clear enough in describing my problem.I'm working with  a large project, where I've imported other projects into (as chm files)I would like to do some linking to the imported files, but the result is not impressing !!I've tried to do it in several ways.When I use the - button I can't find any URL link leading to my project. Then I tried using drag&drop from the Project Manager, and a link appeared. When i click it inside RH it seems to work, but when I've made the Microsoft HTML Help file it doesn't work any longer ??Someone please tell me what goes wrong? Thanks in advance

Hi ,Need some help to know the steps involved for invoking the Robohelp Server from the Existing Application.The following is the status I am currently is in.1. WebHelp Pro project created and published to Robohelp Server2.Context Sensitive help file generated with Map Id/Numbers3. CSH tested from CSH Test tool and is working fine4,Existing legacy Web applicationNeed help with the following.1. As the Web Application is already existing, I would like to know the steps show the Context Sensitive Help from the Web Page I am currently in using the Mapping file?Please suggest the steps for achieving the above.Thanks,Sdesab.

RoboHelp HTMSVersion 8Several years ago, Peter Grainge recommended an alternative to the Search function called ZoomSearch. Unfortunately, we weren't able to use this product because of problems with out platform and our client's platform.Our users are still having a very hard time finding what they need using the RoboHelp Search function. I've tried using synonyms and custom search terms, but this only helps slightly.I'm wondering if there has been any program, other than ZoomSearch, that could be recommended. Or - would a newer version provide better functionality with the Search.Thanks so much.

Hi All,A Webhelp Pro project is deployed to the Robohelp Server.I would like to know. invoking the Robohelp server for contextive sensitive help using Topic Id or Map Id.The reason being, the Robohelp is being created for an already existing application for which internal Page Indentifers exists. These page identifiers are used as Map Id/Topic Id in Robohelp. So it would be easy to invoke a CSH with Mapid.Thanks,sdesab.

Hi,Using RH10HTML I created a project with two TOCs.  Both have different topics and was wondering if there is a way to have the WebHelp search only search a selected TOC as opposed to searching both?Thanks

RoboHelp 9 WebHelp - can you control the background color in a pop-up topic link?

If it does, how does it do it? and if not, then what are folks using to track and share all their HTM files that are created in RoboHTML and used on the RoboHelp Server?

I'm trying to understand how this update resolves the cross-site scripting issue.  We had our Help Desk apply the update to our RoboHelp 8.0.2.208 version, built the xpj, and found the suspicious code still exists.

Hello everyone,I have currently installed Robohelp 9 and Robosource Control 3.1 to a new desktop.  I have accessed robosource 3.1 to my desktop and logged in successfully. I can see all the files that are in robosource control 3.1. When I open up robohelp 9 I want to be able to view my files that are in robosource control 3.1. Does anyone know how I can link both of them up together? I want to be able to checkin and checkout files through robohelp 9 if I need to make changes to them. Thanks. J

After working fine for months, I can no longer "View With" Google Chrome after generating WebHelp. Help will not load. I can only "View With" Internet Explorer. What happened?

Is it possible to have the navigation of breadcrumbs (when clicked) go to the correct location in the TOC?At the moment it is navigating to the first Topic in that TOC level.For example: (using the image below) if I click say Student Records breadcrumb, it is taking me to the first topic in the Student Records structureI want it to go to the TOC instead FOR that Student Records level (below)

RH10 | WebHelpDoes anyone know if it's possible to render CSS3 in the standard WebHelp output, not the Multiscreen output? For example, I use the following CSS to create a button with round corners, but when viewed in IE the round corners don't display. However, in Firefox they display fine..btn-primary-action { background-color: #eeaf00;  -webkit-border-top-left-radius: 6px;  -moz-border-radius-topleft: 6px; border-top-left-radius: 6px;  -webkit-border-top-right-radius: 6px;  -moz-border-radius-topright: 6px; border-top-right-radius: 6px;  -webkit-border-bottom-right-radius: 6px;  -moz-border-radius-bottomright: 6px; border-bottom-right-radius: 6px;  -webkit-border-bottom-left-radius: 6px;  -moz-border-radius-bottomleft: 6px; border-bottom-left-radius: 6px; text-indent: 0px; display: inline-block; color: #ffffff; font-size: 16px; height: 47px; line-height: 47px; width: 193px; text-align: center; text-decoration: none; margin:20px 6px 0 0; }Thank

Hello all,Does anyone here generate Javahelp 1.1.3? I'm quite familiar with creating Webhelp and epub using Robohelp. However, we have some javahelp projects i need to upgrade and the style mapping just seems random when displayed in the Javahelp viewer (ie, mix of serif and sans serif fonts, even though my CSS has only sans serif fonts, fonts really tiny, etc).Webworks created Javahelp beautifully but it would be good to use one product for our conversions.Any tips on how to get my stylesheet to work for producing Javahelp?Thanks.

Why is Link > Framemaker Document greyed out in RoboHelp? I am using RH 10 with FM 10 files on CS 3.5; is that why? Do I need to upgrade to TCS 4?

Hello,I was happily working in RoboHelp 10 earlier today but when I had to log out and log in again, all topics from the HTML Files folder in Project Manager were gone, and the folder has a question mark on top of it.My manager is also experiencing the same problem. We have both rebooted our machines and have logged in and out of RH several times but to no avail.The topics are still in Windows Explorer though.It feels like there is a problem with the .cpd file but we don't know what it is. Or maybe something simpler of which we are unaware.Can anyone help please?Thanks.

The TOC in my generated project (Multiscreen HTML5/Andriod (Desktop) layout) is not opening to the correct sub folders.For example, when selecting a Level 1 folder (say the one highlighted in orange), it will jump to a Level 3 list of topics in a completely different level 1 structure (say the list highlighted in green)Level 1       Level 2              Level 3              Level 3              Level 3       Level 2              Level 3              Level 3              Level 3Level 1       Level 2  &nbsp

Hi,I had created a Webhelp Pro Project and deployed to RoboHelp Server I tested with the CSH Test Tool and the Context Sensitive Help works fine with Map Numbers.But, I am not able to test this by calling from the browser.My URL 'http://rbh:8080/rbhelp/server?prj=BPR&area=test'Please help in forming URL Query string to access the context sensitive Page using Map Ids and also Map Numbers.Thanks,sdesab.

Hi I am not sure if this query comes under FrameMaker forum or RoboHelp, but since I did not see RH Integration category in FrameMaker forums, I am posting it here. Moderators, please move it to the right forum or let me know if I have to delete it from here and post it elsewhere.If I wanted to publish a WebHelp output from FrameMaker 11, I had an option of selecting my settings.ISF file, which had all my FM-RH styles mapped, and publishing it. But now, in FM 12, I don't see it. I have to select the CSS file and re-do the mapping all over again. Am I missing something here? How can I feed the ISF or mapped doc to FM so that I don't have to do the mapping everytime I publish the Webhelp output from FM12?Thank in advance.Sreekanth

There's an issue with RoboHelp 11 importing older versions of ISF files. This has been addressed with a patched .dll file. The details and download link are available here:http://helpx.adobe.com/robohelp/kb/isf-file-getting-imported-robohelp.html

Hi all(Apologies if you've already read this on the Framemaker forum - posted there first by accident)We're using the trial version of Framemaker 12 as part of the TCS5 suite.I've been experimenting with the Publish pod to create WebHelp.I managed to create pretty good help files, and was pleased with the result.Then I changed a few things (renamed some book files to provide better search results) and now when I generate Webhelp and view the output, "This help system has no topics" appears in the main window.This happens regardless of whether I generate the book, or a single file. There clearly are topics, which appear in the TOC on the left. When I click an item in the TOC, the help file works fine.Even when I revert to the original file names, it still happens.Also, the search function no longer works - it did before.I've noticed that there is a NoTopic.htm file which is produced during generation - when I delete this, I get a missing file icon. But why is it using this as the defaul

Generated multiscreen output clean with no errors; however, simply browsing final output is creating these script error popups like those shown below - Help - this needs to be fixed ASAP...

I have a question. I am using Robohelp 9 client and RoboSource Control 3.1. I just installed RoboSource Control 3.1 two days ago. It appeared to load my project to the database correctly. Yesterday I updated several topics and generate and published them to our website, all is looking good. Today I decide to test the restoring of a verson of that topic but when I opened up RSC an viewed the history there was only 1 version the initial load. I had used RSC two years ago and then it always showed the versions you could chose from but now there is only one version. What is the problem?System attributes:     Robohelp 9 client HTML     RoboSource Contorl 3.1     Robohelp Server v9.0     Webhelp Pro 9.01.262

I'm using RH10 as part of TCS4. Multiple projects that are routinely updatedfor the past 10 years suddenly (since the last update) now all fail during the Publish operation with an unhelpful error "Failed to create chr_book_op.gif." The projects generate without error so this is not a problem within TCS4. Since the error occurs in multiple projects, I assume it is a connectivity issue. To test, I verified that  I can manually (using Filezilla) FTP all files to the target Web site so I know the FTP settings are valid. I have verified that the Filezilla FTP settings are the same settings as defined in the project's Publish settings. The only thing that changed since the last update is that I swapped out a broadband modem. Everything works correctly with the new modem, and I assume that since I can successfully manually FTP, the modem is not the source of the problem.Has anyone seen this error before? I'm at a loss as to how to further troubleshoot.  It would be a nuisance if I

I am  generating CHM help for French, English, German and other languages using RH10. Each time I generate CHM file, images goes on missing from the final output . I could not locate images in Image folder of Project Manager although images are there in the default Test folder of the project.