RoboHelp

Hello, Not sure if i am missing a setting or this is just can't be done with RH.  In my PDF templates, I use the chapter name (always h1) in the top-right of my header.  Is it possible to set the header variable to use whatever the H1 text is in a topic instead of the chapter title (which is basically the topic title/<title> field)?  I have quite a few mini guides.  In my web output, the chapters are all in one topic with the on page mini-toc for each guide.  I also need to offer PDF versions of these mini-guides.  I would like the chapter (h1) title to appear at the top of each section without the need to break it into several separate topic files (duplication of work).  I was able to do this in Flare where the most recent H1 was used in the header variable every time i inserted a page break.   This allowed me to import mds, edit/rewrite, and deploy in web and PDF formats quite effortlessly.  I reached out to support to

Using RoboHelp 2020.7.46 / W10 / 64 Bit My understanding is RH can convert my English project to another language. Is there any guidance / best practices on how to best proceed? For example, do I just copy my RH folder, rename it, and use the translate feature so I have two active projects? If changes are made to a file, I update the English file, copy the English file into the other project and covert as required? I have not looked into this much so wanted to ask for guidance before staring this process. I have hundreds of topics to convert and was hoping to get some tips on how to best proceed. Thank you. Shawn

Hi, I am rather stumped on what seems a very simple task. How can I edit the CSS of this skin? The source code shows "layout.css" being referenced but I cannot find this file. I have changed the background color of my topics to a dark shade and the Skin (charcoal grey) displays a white border around the topic area. In the dev console I see that I need to add the background color to a div class "topic main sidebar-opened". I do not think that I am the first user to apply a background shading and everybody who does will run into this problem with HTML5. Yet I could not find a solution. Robert

I have been trying to update my project in Rh 2020.7 today.  During the updates to text and images, the screen will go blank.  Rh doesn't completely crash. I downloaded the latest update 2020.7.46 to try to eliminate this happening.  It is actually worse and happening more since I updated. Is anyone else experiencing this?If so, do you know a fix?

I plan to move a help system from AuthorIt 6.51 to RoboHelp 2020. Anyone have experience migrating files from AuthorIt? Any tips, advice, etc.?

I would like to have the Mini TOC float to the top in "mobile" view (rather than disappear) ? similar to this...https://learn.getgrav.org/17/basics/installation I'm using RH 2020.7.46Any suggestions?

I'm working with RoboHelp 2019 (2019.0.14) - not the Classic version. I see in the RoboHelp User Guide that you can customize a Mini Toc. It says: "Click the Mini TOC placeholder to set its properties."  However, when I do as instructed, I get a warning that: "It is read only content" Any ideas? How can I customize the Mini TOC? Thanks.

I am creating FAQ through Microcontent. By default, the output of microcontent is drop-down style. Is it anyway possible to show them as normal FAQ or change the look and feel of the output with spacing between two questions.   Moderator: I have changed the version in the title.

How do I change the bullet color in RH 2020 version, without affecting my text font? Below is the screenshot from word and I need the same format in RH. 

Our software product has 5 different modules and the User Guide has 5 books in TOC for 5 different modules of the software. Not all the customers subscribe to all 5 modules, so we need to show the content of only the subscribed modules. I am trying to restrict the end user from accessing the unsubscribed modules. Is there any way to handle or customize this? Can we extract the hierarchy of TOC and customize it? or is there any way that we generate 5 different outputs for 5 different modules and try to link their index files?

Our company is using Git / GitHub for source control. I have connection profiles setup in RoboHelp, everything works, no problem. We also manage translations. We use the Google Translate API do do machine translation, which gets us 90-95% of the way there. Then, we review the translated project to iron out the wrinkles left by the automated translation and replace images that contain text. Basically, I'm looking for advice when working with both elements at the same time: translations and source control. Single repo vs. multiple reposFrom the experimentation I've done, I think it is generally better to use a distinct repository for each RoboHelp project we have. I found that if I need to disconnect a project and remove the local copy from my hard drive, using the Remove Connection option from RoboHelp will disconnect the entire repository. If other projects are in the same repo, they will all become disconnected. Also, commits are easier to track with separate repos.&nbs

Hello 🙂 I'm using RoboHelp 2020.7.46, working with a project consisting of 1 master and 2 child projects. These are set up as prescribed on Peter Grainge's site. I have indexed some of the topics in both child projects, and when I generate and do a test publish to a local directory everything displays correctly: When I publish to our server, however, the index disappears.Between the test local publish and the live server publish, I've made no changes to the output preferences other than the directory to which it should publish. I think there must be something I've done or something in my setup not allowing the index to publish to the live server, as it was always present in previous versions of live. Any suggestions greatly appreciated! 🙂 Thanks,Mikey

Good Day Support TeamI am currently working on Robohelp version 2020.6.76 and generated a frameless output of our online document only to find out there seems to be some text (Hyperlink to Index .html) that is being displayed on top of an image in the Skin Home Page in the top right-hand corner. When viewing in the Browser window and inspecting the code, there seems to be a hyperlink to an index which I cannot locate within Robohelp settings to remove? Are you able to assist please?Thank you

Hi,We are using RoboHelp (2020) as an authoring tool to create help system for platform users.How can I put notifications about platform downtime in Home page and in sections level.I know that we can add snippets to master page and generate those notifications in topics. What about a higher level? Can I add it in the skin or any other way?Thanks much,Angie

I am new to RoboHelp 2019.  I am attempting to customize the Learn A Latte skin.  When I set the Layout->TOC->Images->Book to another image it does not appear in the initial screen.  I have also tried setting it as the Topic image, no luck.  I also tried setting the image in the TOC properties themselves, failed. How can I change the TOC images displayed with the TOC Titles?   thanks,k

So this just happened... I'm using Robhelp 2020.6.76When I press the CTRL key, the content page automatically zooms out. I tried to use other apps, such as WORD, EXCEL, and on Chrome. Pressing the CTRL key (alone) does not have any effect on the zooming.I also did a reboot, thinking it will resolve the zoom issue, but it's still there. It's very annoying since I use keyboard shortcuts all the time.Does anyone know if I happened to "turn on" something in Robohelp (fast fingers :)), and it saved the CTRL key as a shortcut for zooming out? 

Hallo,ich möchte in RH 2020.7.46 in einem Framless-Skin (z.B. Orange) 2 zusätzliche Button einfügen, die die Browser-Funktion history.back() und history.forward() ausführen.Die Button habe ich erstellt und im Eingabefeld Javascrip OnClick history.back() und history.forward() eingetragenIn der Ausgabe Frameless sind die Button zu sehen aber die Funktionen werden nicht ausgeführt.Was muss ich tun?Was muss ich in die Felder Javascript OnClick eintragen?Ich bitte um Hilfe.Danke. 

Using RH 2020.7.46. When I start from scratch, the file works well with Frameless and Orange skin. Under skin, when I select a different Home Page "hero" image (Top Section > container) and generate the output, I lose the image I chose and nothing appears. Under skin, I select the Topic Page > Header > logo and add a new Image path for the logo; when I generate the output, I lose the logo image and nothing appears. Something has to be broken in the Orange skin (somehow) or I am missing something very obvious. Open to all suggestions. Thank you!

Hello, I’m trying to import xliff files from our translation partner and the import dialog/progress bar is stuck endlessly on “Importing”.  I’ve tried copy-pasting parts of the translation <tartget> into a freshly exported xliff and that one gets imported without an issue in a second. I’ve check that both files have the same header and  encoding if that could be a problem. Did anyone encoutered this? Any ideas what I might try?

I have recently duplicated a RH2020 project to do help updates for a new software release. This project is ouput to several versions for three different legacy softwares and two different languages. The final versions bundled with the sofware are HTML and WebHelp. Output to Word format is used during the update process to provide changes to reviewers and translators. My problem is that, no matter which preset I use, I get an error saying output failed to generate. I have not really made any content updates yet but I had changed some snippets and thought maybe I had messed something up. However, I went back to my previous project which has not been changed since all presets were successfully generated a few months ago. Once again, every preset is failing to generate output. I was on version 6 of RH2020 so I tried updating to latest version 7.46 but this did not make a difference. I have tried creating a test with only a single topic but that will not generate in any format eit

Hi all, Does anyone know of a simple way to indent entire sections of a page? The section includes headings, lists with levels, normal text etc. I have pasted a before and after example below. In the example the Headings B and C (inclusing all text within those sections) are indented.Each heading should retain its own format aswell (e.g. h1) Before: Heading AText text text. Heading BText text text.List:  1. item1  2. item2 Heading CText text text.Text text text. Heading DText text text.  After:  Heading AText text text.       Heading B      Text text text.      List:        1. item1        2. item2       Heading C      Text text text.      Text text text. Heading DText text text.  Thanks!Felix

We are using a trial version of RoboHelp. After successfully opening our most recent project, the software froze. Nothing was clickable except the toolbar with "File_Edit_View...", which showed dropdowns when hovering on them, but they were unresponsive as well.   I opened and closed a couple other projects with success, then re-opened the one that was frozen. It seems fine now. What was the problem? Does it happen occasionally?   As I said, this is just a trial version, and it does not bode well in our HAT comparison.   Our trial is less than 30 days old, FYI.   Help?   [Mod note - moved from Audition forum to here]  

Hello! I'm using RoboHelp Version 2020.7.46. I'm currently publishing certain topics, however I'd like people to be able to download the topics as a pdf. I have all the pdf's ready and don't need to generate them. In the output skin editor I can see this:Is it possible to give every topic it's own pdf to download, because if I do this every topic gets the same pdf.  Have a great day!

We are long time Robohelp 8 users and with a new release of our in house application pending I want to upgrade help authoring to RH2020. I downloaded a trial version to experiment and logged in using an apple ID account. The first session worked fine but after I closed RH it's basically been a brick. I can open it and I can drop down the menus but no commands can be invoked. I cannot create / open / upgrade a project or execute any other commands. I have tried uninstall and reinstall to no effect. I had thought to switch credentials to another account but cannot access the login screen nor locate where previously entered login details are stored on disk. They clearly are stored because I do not get asked to enter them again after re-install.I have somewhere between 2 and 3 weeks of the evaluation period left. Robohelp techsupport have been as useful as a chocolate teapot in this. Not even an acknowledgment. So, if I may:- Is anyone else using RH 2020 on Windows 11 ?- Can

Hello, I'm using RoboHelp 2020.7.46, using a master project with 2 child projects. The child projects are linked in the master project TOC, and all the topics in each child project are in their respective TOC. I'm using Responsive HTML 5 output, and I have the project setup as below:Master project:C:/R/Guide/Guide/MasterChild 1:C:/R/Guide/Guide/Children/User_GuideChild 2:C:/R/Guide/Guide/Children/Procedure_Manual The published projects output directories are:Master:R:/Child 1:R:/mergedProjects/User_GuideChild 2:R:/mergedProjects/Procedures_Manual I'm having trouble linking between projects, though. If I link a topic from Child 1 to Child 2 using the "Local Files" option, it shows up in the preview, but the link doesn't work in the output. If I edit the html so it points to ../../../../../mergedProjects/Procedures_Manual[...] it works in the output but shows as a broken link in my project.  My other problem (but this is possibly for anoter thread) is that m