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Can someone please explain to me how Adobe can advertise that videos are now included with the stock plan, but then when you click on it, there are ZERO videos available and then suddently you need to pay extra money to have them? How very misleading. FAIL.
Hello, I have 2 invoices and unfortunately the company name is missing on the invoice. I have now added this to my account, but for the invoices AE01088903883CDE and AE01204601411CDE I need an invoice to: [REMOVED BY MODERATOR]. Would it be possible for you to adjust the invoice, please?
I accidentally licensed an item and I see here in this forum that is a common occurrance. Please add a confirmation screen.
I have an Adobe Stock Enterprise account with 40 credits available. When I click license on a video I would like to use, the message "Welcome Back! Now that you're logged in, please make your selection again." comes up on my screen. I tried again and I still can't license the video. Help please.
Hi!Is it possible to use a photo purchased from Shutterstock as part of a composition (that is, a photo that has been edited and will only be part of a small proportion of the final image) that will then be sold as NFT?For example, something like this:https://www.instagram.com/p/Cg9o3owLK-r/?hl=enImagine y buy a photo that contains of those layers in that collage. Could I sell that collage as an NFT?Is this possible with the normal Shutterstock license, does one have to use an enhanced license or it's not allowed at all?I'm not quite sure why no one is able to answer this clearly and there si so much misinformation online nowadays regarding this and other issues with licenses for NFTs.Thank you!
I just want to make sure that "Re-Download for Free" for an image from 2020 that I have in My Libraries means that I still can use the image as I need it. Just asking because I was so surprised that some of my downloaded licensed images from two years ago , not all of them, were able to be Re-Downloaded for free.
I am getting the attached error when trying to create a video. Anyone familiar and have a solution or workaround?
Hello I am an educator and I'm using Adobe stock images with standard license in my power point presentations. It is paid by a grant. We also want oher educaors to use it. My question is can the stock images be used as a derivative work and the final product power point presentations be still licensed under Creative Commons share-alike non-commercial CC BY-NC-SA license. It is not intended for 500K users and as far as I understand the website views doesn't count.
Hi, I kindly expect an answer for my question. If I download something free on Adobe Stock with Enhanced License, can I use it to recreate a final product for my client by changing it? as an example, I will download lower-third from Adobe Stock free section, can I use it to add my client's name on their youtube vlog video? Thank you
Been ignored twice now this is absolutely not on I'm really upset by the sheer arrogance and ignorance of your staff
Hi I cannot find a contact anywhere for Adobe why is this?? move been paying for Adobe stock for almost 2 years and I haven't used it and I need to cancel cost of living crisis ect but it wants to charge me an exit fee and I simply can't afford thatcan anyone help me please
Hi, can I use an EDITED adobe stock image on an NFT with a standard licence? I am not using the entire image and the image will not be the base of the overall NFT image. The EDITED adobe stock image will only take up about 10% of the overall design. Thank you!!!
Hello everybody, I'm a guy from Germany who started studying media design.Besides studying I create commercial websites for friends. I found some interesting images in the free collection of Adobe Stock. But 2 things I do no understand. ------------------------------- [1] Metadata - IPTCThe metadata of the images, which I have licensed I verified with Adobe Bridge.But there are no copyright information in the IPTC Core entered - in ALL these images. Do I have to add manually the information in the IPTC Core? (for publishing on websites)or is it enough that I label the picture correctly near the image?(Agency Name/Contributor Name – stock.adobe.com) Other stock providers, like shutterstock have already entered the copyright information in the IPTC. The license terms say, that I am not authorized to change anything in the IPTC.Terms [7 Restrictions](H) remove, obscure or alter any proprietary notices associated with the Stock Assets
Is there a way I can un-license this photo and get my credit back? Thanks!
Hi. I try to figure out for a long time, how can I use stock photo on my client's website (website that I made) legally? The photo would be part of the whole website design and if it's required it could be scaled, resized, cropped. I can't find answers in licensing documentation.
When I try to open a stock item in an app, I get an error that Adobe Cloud can't be found. I tried opening Stock from the Adobe Cloud app, but I still get the same error.Any suggestions?El stock de Adobe no me conecta al Adobe Cloud, y entonces no puedo abrir las imagenes directo a una app.Sugerencias?
Hi all,I have been using a corporate Creative Cloud acc and have while doing so, purchased music for personal projects. How do I transfer these music rights to my new personal Creative Coud acc?Regards and appreciationMatt
Hi, I purchased the extended licenses for about 15 images and I need to send the invoice receipts to our client to show proof of purchase. I have all individual emails that say the order number and to click to view the invoice, but when I open my invoice tab it is completely empty. This is ridiculous that not a single invoice is in there. I cannot send them 15 separate emails as proof of purchase. Please help.
When searching for 'Sleep' images, with SafeSearch turned on, I came across a disturbing image of a deceased dog in snow. Am I wrong in thinking this is extremely inappropriate, not only to my search but to be marked as 'Safe'? I think it's sickening, personally, and not something I expected nor wanted to see. The image file number is 138001659.
Adobe sichert vor Abschluss des Probemonats zu, man könne "jederzeit kündigen". Das ist aber gelogen. Ich wollte gerade kündigen und erhalte nur die Meldung: "Sie können Ihr Abo in Kürze verwalten". Ärgerlicher Betrug!Email-Adresse rückt Adobe nirgends heraus. Weiß jemand, wo ich aus diesem Bauerntrick wieder rauskomme?
Hallo. Ich habe versehentlich ein Premium Bild gekauft. Können Sie mir bitte die Credits für dieses Foto zurückerstatten? Vielen Dank!
Hi, I licensed image 394497114 but it's far too small and have very low resolution. In other words: The picture is not good enough quality, and I can not use this. I see there is possible to buy a bigger version of the picture. Can I please be credited back to my account so I can buy the bigger version?
I would like to use an adobe stock image as my company logo. could I use standard license or I need to buy the extended license?
Can I determine the total number of image downloads by a team since first liicensed?
Hello. I have a company account and I accidentally licensed an imge (#519979542). It is an unlimited account so I am not in need of a refund but I'd like to have it removed from my license history. It was an accident and I'd prefer it not be on my record.
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