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Hello dear support team!I received a refusal for the following vector work (attached)Raster/bitmap problems were cited as possible reasons for the rejection.-----Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.-----I checked the files again and didn't find any of the issues mentioned.Can you please tell me what I didn't notice? What could be the problem?
Hello, it's two weeks now my account is blocked ... does any one with the same problems have solved the problem? I know I have to write to the "contact us" , I know I have to wait for the reply and ecc ecc , but the question is, has anyone positive news? After how long? Is there a possibility to solve it? Thanksssss
Hi, I have over 140 image that have been approved . But when I log in as a buyer and search for them I cannot find any of my images. Is there something I have done? Why can't I find them? Is there a way to talk to a person about this problem? I can't find a support phone number. And when I enter my Portfolio I can't find any data .
I requested a money transfer for the first time to Paypal, but the money has not yet been transferred. Can I usually know how long this matter takes? I applied since August 21, and until now, the money is waiting
I have applied for a money transfer since August 21, and it is still pending, why this delay? I have another question. I posted pictures 11 days ago, and until now, they have not been considered. There are also pictures through artificial intelligence two months ago To date, they have not been published. Please help
Dear Adobe Contributor Team, I hope this message finds you well. I am writing to request the unblocking of my Adobe Contributor account, which is currently on hold. My account username is I recently noticed that my account has been placed on hold, and I am unable to access the funds I have accumulated, totaling $164. Unfortunately, I am not aware of the specific reason for this hold, as I have not received any prior communication or notification regarding any issues with my account. I take my contributions to Adobe seriously and have always followed the guidelines and terms of use. I am committed to addressing any concerns or issues that may have led to the hold on my account and rectifying them promptly. To resolve this matter, I kindly request your assistance in providing me with information about the specific reason for the hold on my account. Additionally, I am willing to take any necessary steps to ensure compliance with Adobe's policies and guidelines.
I can't log into my account. I haven't received any alerts or email notifications (I checked my spam folder too). I sent a message through the 'Contact us' link, but no answer.What should I do next?What's wrong?What and how can I check everything next time so it doesn't happen anymore? How do I fix this situation?
Your account has a validation problem. You must contact us Please help, I want to know why my account was closed. My information is all correct and I have no problem
Account verification issueThere is a problem with the verification status of your account. Please contact us. When I go to my adobe stoke page, I come across such an article.I can't access my account, I can't add photos, can you help me please? My e-mail address registered in adobe stock: I've been adding photos and videos for about 3 years.I came across this post when I logged into my account today.I sent an e-mail but no response. Just 2 days ago, a message came that your 800 images will be reviewed for free listing. Please don't let my 3-year efforts go to waste, please someone take care or help me, where do I apply? (link removed by moderator)
Hello,When I submit content,Submit one of the guidelines "My content has no loge, trademark or other....... "what does it mean here?
Hello,people could try to find an image by putting in the research field one of these words:"close up" or "close-up" or "closeup". To be sure to include all possibilities I must insert all the above words in the keywords of my image (closeup, close-up, close up) ? Thank you. Thank you
What happens to uploaded files for review after a an account is blocked and then reinstated. My uploads for review now appear to be in limbo. Should I delete those in the que and then resubmit? I'm watching files now that have been in review for well over two months. My ban lasted for less than 10 days, so something doesn't seem right at this point. Would like to make certain the ball stays rolling. No replies from support as of yet.
Hi can you tell me which is the best upscale website for Ai images to Upscale?
Hi Adobe Team My member ID: 202716552I've uploaded several images, maybe it's been more than a month.But why is my image status still under review?Was it really that long?Please enlighten me thank youYudiono
Is this normal? Taking +2 months for analysis for illustrations not done by AI? They are generative high quality images.
Добрый день!Загрузка была 6 недель назад.Проверки нет.Анонс срокапроверки 4 недели.Как выяснитьпричину?Спасибо!
Dear forum membersI have attached the new disclaimer screenshot that we all have to agree to when we submit content and I am absolutely fine with most of it but there is a bit that really bugs me. The trademarks and intellectual property, On this one I have had quite a fair amount of rejections. What does Adobe class as Trademark or Intellectual property? As someone who takes mostly aerial shots of cities and urban areas I tend to avoid supermarkets, gas stations, shopping centers and all these type of things. Sometime is just a city skyline with skyscrapers and it still gets rejected under Trademarks and IP, other very similar photo of the same gets approved. Are bridges, churches, castles and so on under IP? Things like Eiffel tower, Golden bridge, London Bridge, Blackpool tower, and so on? Because I can not imagine obtaining a property release be practical for such subjects. I do genuinely avoid having such logos or such on my images and I spend a lot of times scanning and eras
So what should I do to stop this happening? Here are the images...
I'm signed into my Adobe Stock Contributor, but my navigation menu isn't showing up. If I change the url to /dashboard or /uploads, it takes me to the login screen. If I log in again, it just does the same thing.
Hello,I have this problem for almost 5 days, this message: "Your account has a validation status issue. You should Contact us."and I can't do anything on the screen, except accessing Adobe ID settings.I sent a message to the "Contact us" link, but no answer.What I should do next ? What is wrong ? How can I validate and what to validate ?Kind regards !ABDE
Hi, I am a stock contributor. My account a validation issue. what should i do? I email adobe but no response. Thank you [moderator cured the topics, don't check all, only the relevant ones.]
Guten Moergen, wenn ich Fotos hochlade, werden einige Modelverträge akzeptiert und andere nicht. Obwohl sie exakt gleich sind. anke für Info Rolf Ein Moderator hat den Artikel in das richtige Forum verschoben.
Hi, good morning, I was writing because it's been more than 3 weeks since my Adobe stock account was blocked because I had supposedly broken the rules by posting photos of famous artists created with AI. But I didn't post photos of famous artists, I uploaded photos of long-deceased historical figures like Abraham Lincoln, Martin Luther King, etc. So I'm not breaking the rules. I already sent the answer more than 3 weeks ago, to the adobe stock email in which they sent me the reasons and to the contact us section, but I do not receive a responseAll photos are marked as illustrations, and as created with ia. I would like to know how long it usually takes to unlock the account. [Moderator moved the thread to the correct forum]
How long will it take to get free collection approval? [Moderator moved the thread to the correct forum]
Hi.. I'm open new account after getting blocked since 11 July (kinda give up after no any further reply from Adobe).So.. I have few question for new account.1. Can I use the same payoneer account with previous account that getting blocked ?2. I'd like to know if there are anything I should aware in case my sale have spike up in one day ? And if I see something wrong on sale then what should I do to not getting block again, like I should contact Adobe contributor support immediately to investigate ? Or anything to avoid getting block again for this reason. Don't get me wrong, I just have 2 downloads on this new account and it kinda worry that it will end up the same situation so I can notice it earlier.
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