Substance 3D Painter

I bought the substance painter perpetual license in 2020, and has a license key that works for versions up to Painter 6.20. However, I can't seem to find a place to download the installation file. Problem is that I recently switched from Windows to Mac, and therefore only have the windows installation file. How can I find the Mac installation file?

Hello - I'm trying to add a decal to this wheel. I've tried adding color and alpha both a fill layer and a paint layer and can't get it to stamp where I want. Centered on the wheel. If I click on the side it stamps just fine but if I click center nothing happens. I'd like to be able to have control over roughness, normal, and height too  - effecting only the areas within the decal. It's a full color decal if that helps. I'm able to get it centered where I want it with a projection but then I lose control over roughness, height, normal and those effects apply to the entire model instead of only the areas within the decal. Any advice?  Thanks!

Hi..this is really odd to me having used Substance not too long ago with no issues.When I open or import in an asset it is pink. The material menu has most of the shaders as a pink color.Any suggestions on this??This is not a problem on my PC. Just my Mac.I am on a Mac Mini (2018) OS 12.5.1PT ver 8.1.3I'll attach some screen captures.Thanks,Bryan 

Hello Everyone,  I Have problem.  I have several spp files of a project but my adobe cloud just updated my substance painter and i can't remember which version i was using before, is there any way to know which version of substance painter my files were saved?? I opened them via notepad to try to find if there was any mention in the file about the substance painter version but I couldn't find anything. Can anyone help me?

Hi,is there a way to obtain the color management setting of a current project via python?

My layer is blending to smart material whenever i paint any reason or any solutions?

Hi,I am a student of the Think tank training center.I have got the (Student or teacher's version)redemption code from adobe to install the substance 3d applications. I also redeemed it and got a mail stating that the redemption code was accepted. But I don't see any substance applications in my plan and I can only install trial versions of them. How do I install the student-licensed version?I wish that someone could help me out with this.Thank you     [Screen images removed by moderator at request of poster]

The link to download the default LUT linear_to_linear.exr from the documentation is broken.https://substance3d.adobe.com/documentation/spdoc/color-profile-154140684.htmlDoes any have that exr lying around, or can somene from Substance Painter support fix the link please?Thanks!

I've Been trying to get a custom alpha to use for my brush, i want to stamp it around my model, and i imported it like tutorials do, as an alpha mask, it's exported as png, but when trying to brush it just shows a white square, as if completely ignoring the transparency of the alpha. 

Hi all.I’m currently trailing Substance Painter and I don’t know if I’m missing something. I’ve tried exporting from both Cinema 4D and Blender and get the same results. I can’t seem to get the smart masks to work. I’ve got a basic cube. I’ve tried both UV unwrapping in Cinema 4D (not up to speed with Blender yet), and I’ve tried Substance’s own auto unwrapping. I’ve exported the cube as an fbx. Imported it into Substance > New Project >Nothing selected in the template,Resolution 1024 (also tried 2048),Normal map (tried both OpenGL and DirectX),UV Tile workflow (again tried both),and tried Auto-unwrap checked on unchecked. Loads un and seems to recognise the UV layout.  Apply a smart material (eg. Copper Worn), all ok.  Add a fill layer on top, again all ok.  Then apply the Edge Damage smart mask to the fill layer.And get this result.  I then tried baking the material before applying anything,  with the following results

Everything was going OK but decided to change UVs on one part (not the one affected) and suddenly when baking AO map, two objects wont show on AO map when baked. I did not touch the affected area when redoing UV (it was done on different part) I even tried to load old file, reexported from blender but the problem persists.Any idea why when before it was working?

Hey, I keep experiencing crashing as soon as I open substance. It will load for 5 seconds and then crash. I tried adjusting my tdr multiple times but it still doesn't work. I have a Dell Latitude E7440 i5. My graphics drivers are up to date too so I am not sure what else to do... does anyone have any ideas? Thanks!

I have student licence, but I don't download licence key file. Now SP's website is closed. I can't contact any support. What can I do? 

Hi,I got few questions on how to use the HDRi maps in Painter (and Maya 2022 and Arnold).What colorspace do I have to choose, if I want to get the exact same result for my asset in Painter and Arnold If my HDRi map is already preconverted in ACESin Painter ?in Maya ?If my HDRi map isn't preconverted ( I guess that's the case for default maps like Tomoco, Panorama...)in Painter ?in Maya ?Hope it's clear. Thahks

Yesterday, I got verified for a Substance Painter student license from https://substance3d.adobe.com/education/ . However, my Creative Cloud still shows that I need to either buy or get a free trial for Substance Painter. Am I missing something? I can't buy the program because my Creative Cloud license is a free student license through my school, and a free trial isn't useful for me, since I still need Substance Painter for the rest of the semester.

hi there.,, does any one know how to control the order of the texture set list?  i dont really mind how it is displayed in painter but my client wants a specific order and making  when exporting to USD as it goes to procreate? as far as i can see now Painter orders this in alphabetic order. (i have 5 texture sets)  , and Procreate opens it in some weird order altogether..   not alphabetic  any ideas?

Good morning,I've been using Substance Painter for around a month until now. During this time I've come across a strange behaviour ohappening during normal map baking. When I'm baking high poly model onto low poly it causes to cast shadow traces beneath the surface of my mesh. Here are screenshots of my model and area of an issue:Also settings i used for baking: 

I'm wondering if anyone might be able to share their insight and shed some light on why the lines are distorted when I rotate. I've provided some screen shots of before and after. Thank you! 

I have problems with baking models. When I bake models, baked unknown AO like this pic. I try to export it from the original scene to the new scene and do it from it to Substance Painter, but the result is the same. How do I fix this problem? Would someone tell me to solve it?

I thought it was fixed in one older version of Substance but really, it's 2022 and I don't see a single reason why Substance Painter can't load/save meshes and textures from and to a normal Windows shared folder on my server.Literally every other program, including those of Adobe, can access files on my simple Windows shares. It annoys me so much I've to move meshes from project folders on my little server to local folders just because nobody seems to like fixing this issue which is there since Substance Painter was born.Would be nice to have this fixed once and for all since it just doesn't make any sense.Thanks in advance!Oscar

Buenas tardes, he cancelado el plan de una renovación automatica y solicito que se haga el reembolso porque la empresa no está utilizando el plan, por favor cómo puedo proceder?

I recently purchased the student adobe package. This doesnt provide acess to the substance apps so i applied for the free student licence on the subtance website. I recived an email telling me i would have to re apply on the adoe website here : https://substance3d.adobe.com/education/ After completing the steps and confiming my eligibity i clicked to downlaod the substance 3d apps. Its only providing me the option to start a 30 day trial or buy the app despite just setting up a student licence that should provide me these apps for free.

Hi there,I'm new to Substance Painter and I am having an issue where my UVs are changing between Painter and Blender - it appears Painter is changing them but I can't see where or why. I unwrapped my model in Blender using a UDIM workflow, and then exported that as an fbx. In Painter the mesh appears correctly and is texturing fine.   But it appears to have changed the UV map, because when I export those textures (or even the mesh itself) and open them in Blender, they no longer align: Should I be importing / exporting the mesh differently to preserve UV maps? Should I be using .obj instead of fbx and if so how can I change this without losing the work I've done? Or is there a way to export the new maps that I could then update my mesh with? (noting that when I export mesh from Painter it seems to keep the original UV maps and so is still misaligned.) Please help! I've been trying to figure this out for a week now and I am completely lost.

Hi. Why are the long rectangular alphas I uploaded being circular. What is the setting for this? Thanks.

The work needs to change the 8.1 file to 7.4.3,But the way to convert smart materials to lower versions doesn't seem to work at the moment.This has been the case for a long time to exchange data between different versions.But currently it doesn't work....Or is there a better way to convert?