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need my money back

New Here ,
Aug 08, 2021 Aug 08, 2021

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Dears, I had a subscrip with my credit card for a free trial but unforanatly that I'm not interested to go forward with the application. 

and I had forgotten to disable the auto payment .

 

kindly I need my money back in my account since I'm not interested to use the application anymore.

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Adobe Community Professional ,
Aug 08, 2021 Aug 08, 2021

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Moving thread to the Account, Payment, & Plan forum from Using the Community

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Adobe Community Professional ,
Aug 08, 2021 Aug 08, 2021

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LATEST

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks

 

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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