Open transaction details- ADOBE SYSTEMS SOFTWARE 044-207-3650

[davidh40623577]

I have had a transaction for £21 and I have no idea as I'm not even subscribed.  The chat feature is a joke as no one seems to be available!!  So I guess Im left having to contact my credit card company

[Bani Verma]

(Branched out as a new discussion)

Moving to Adobe Creative Cloud​

[Sheena Kaul]

Hi David,

I apologize for the frustrating experience and the troubles you had to face in contacting the support.

I agree that you haven't subscribed to any plan as I was able to pull up your records and checked the same.

Since you are unable to reach the support, please revert to the private message I sent you so that I can help you further.

Regards,

Sheena

[SunilKAdobe]

Hi Sheena, I have the exact same problem, I have two charges for codes 044-207-3650 and have no idea where they came from! And I can not find any phone number or way of contacting Adobe for support. Please contact me as as possible. thank you

[Sheena Kaul · Accepted solution]

Hi Sunil,

It seems that your issue is being addressed here: Re: Adobe stock charges unexplained?! Code 044-207-3650

Regards,

Sheena

[Mohammed28027027czcn]

Hello, 

i have the same problem, I was charged 19.5 euros from Adobe system software 044-207-3650 and I don't even have an account. Can you explain?

[Abambo]

You should contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[kglad]

@Mohammed28027027czcn 

if you suspect someone used your credit card illegally, contact your bank.

[dosh33078510ql6r]

Hi Sheena, I have also been charged with code 044-207-3650 listed under system software reacurring payment for no apparent reason. The payment is not showing up on my billings history either so the virtual assistant is unable to help me. This is my last resort as I cannot find any other way of contacting adobe for help. 

would really appreciate if you could be of assistance and contact me.

[kglad]

@dosh33078510ql6r 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Simone3322847071e2]

Hello i have the same problem beimy invoices for systèm software 044 i want to stop it ! Could you please help me?

[kglad]

@Simone3322847071e2 

contact adobe support.

[Simone3322847071e2]

How do I do it? could you give me the right number?

[kglad · Accepted solution]

i posted the info above your first message, but here it is again

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[kglad]

<moving from stock to account, payment & plan where this thread belongs>

[Simone3322847071e2]

ARE you putting me in touch with the right service? i urgently need support tks

[Peru Bob · Accepted solution]

@Simone3322847071e2 

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare