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Participant
April 30, 2024
Question

How to get rid of the gray box beside my cursor?

  • April 30, 2024
  • 2 replies
  • 1869 views

Amal, an Adobe Employee has been answering that this is a feature of Select Tool of Adobe Pro/Reader. Anyone has a better answer than that?
Here are links to when Amal that it is, but surely there's a tick box to remove this.
https://community.adobe.com/t5/acrobat-discussions/what-is-this-strange-box-near-my-mouse-cursor-how-to-remove-it/td-p/10633133
https://community.adobe.com/t5/acrobat-discussions/how-do-i-get-rid-of-the-strange-box-near-my-cursor/td-p/12335275

 

Here are other links that really didn't receive any answers or options only available on older versions of Adobe:

https://community.adobe.com/t5/acrobat-discussions/pointer-has-a-box-attached/td-p/11116213
https://community.adobe.com/t5/acrobat-reader-discussions/gray-box-next-to-cursor/td-p/13044812

Issue is, there's this annoying gray box beside my cursor. Whenever I try check other computers, some does some doesn't. If you ask the version I have, I have the most updated one freshly downloaded from the website. Anyone can help?

2 replies

Participant
July 24, 2025

I have tried everything suggested and hidden the tool screen. The grey box bars me from opening anything and I can't print. I've tried CtrlP to get around it but that didn't work. I can't select Edit or any of the Menu options with this box in situ. I am finding this very frustrating. 

creative explorer
Community Expert
Community Expert
July 24, 2025

@DeeDee1957 I honestly didn't even noticed that until you pointed that out! I am so used it to it I guess! 

m
Amal.
Community Manager
Community Manager
April 30, 2024

Hi @Layer335013947qmie 

 

Hope you are doing well and thanks for reaching out.

 

Please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/how-do-i-get-rid-of-the-strange-box-near-my-cursor/m-p/12335328#M325976 and see if that works for you.

 

~Amal

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Participant
May 1, 2024

So zero ways of removing it?

Amal.
Community Manager
Community Manager
May 2, 2024

Hi @Layer335013947qmie 

 

There isn't much that we can do, as the grey box is the part of the select tool cursor icon. You may share your feedback with the engineering team using the link https://www.adobe.com/products/wishform.html

 

~Amal