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Participant
December 20, 2017
解決済み

아크로벳 리더를 설치하였다가 업데이트하려고 했는데 안되서 지우려고 하는데 지워지지도 않습니다.

  • December 20, 2017
  • 返信数 1.
  • 2298 ビュー

깔았다가 업데이트 누르니 패치의 집합에 대해 올바른 시퀀스를 찾을 수 없습니다.라고 뜨고 안되길래

삭제를 하려고 프로그렘 추가/제거에서 제거하려고 하니 같은 경고창이 뜹니다.

컴퓨터에서 완전제거를 하고 싶습니다.

    このトピックへの返信は締め切られました。
    解決に役立った回答 AkanchhaS8194121

    Hi Hangyeorec,

    If I understand your correctly (after translating to English), neither you are able to install the update of Adobe Reader DC nor you are able remove the application?

    If that is the case, then you must use the cleaner tool to uninstall the application- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall using Adobe Acrobat Reader DC Install for all versions

    Let us know if it still doesn't work for you.

    Regards,

    Akanchha

    返信数 1

    AkanchhaS8194121
    Legend
    December 20, 2017

    Hi Hangyeorec,

    If I understand your correctly (after translating to English), neither you are able to install the update of Adobe Reader DC nor you are able remove the application?

    If that is the case, then you must use the cleaner tool to uninstall the application- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall using Adobe Acrobat Reader DC Install for all versions

    Let us know if it still doesn't work for you.

    Regards,

    Akanchha

    Participant
    January 2, 2018

    Thank you~!!