Android reader problem

[teddeum]

I installed the Android version of Adobe Acrobat Reader from the Google Play Store. I got the link from the Adobe.com website. It was supposed to be the DC version.

When I try to open any PDF file that allows "form input", a popup window says I need the DC version for Windows or Mac.

I can open any document that does not have form input. Previously I used my desktop running Windows 10 no problem. My mobile phone is more convenient.

I have a

Samsung Galaxy s8 +

SM-G955W

Android 8.0.0

Is there a reason this advertised DC version (by Adobe) does not function properly???

Thank you,

Ted

[Bernd Alheit · Accepted solution]

This forms (XFA forms) can't be used on mobile devices.

[maurizioe5588637]

How we can read these files? I have a huawei p20 pro

[Bernd Alheit]

Use Acrobat Reader on a Windows system or a Mac.

[maurizioe5588637]

Thanks but I need on android. I can't move to iPhone only for this

[Bernd Alheit]

It is not possible. It is also not possible on a iPhone.

[teddeum]

I discovered it is possible on Android. Use Microsoft OneDrive to open the file and use the form feature to update the file and save it.

Only problem is, OneDrive automatically turns on protection for the file when you save it. You need to know the password to reopen the file.

I have been unable to stop the protection or discover the password. It would be nice if we knew how to do this.

[maurizioe5588637]

I've tried but it doesn't work

[teddeum]

I have Galaxy 8+ and Android 8.0.0.

I found that Foxit PDF works fine with the Manulife investment withdrawal form which is not XFA. Foxit says you have to upgrade to Foxit PhantomPDF Business to do XFA. Have not tried it. Costs $$$.

[maurizioe5588637]

But why does it possible with i-phone and totally free?

[Bernd Alheit]

You can't use XFA forms on iPhone!

[maurizioe5588637]

Sorry I'm not so smart and I don't know XFA, but I'm sure: the same operation with my android didn't work and with i-phone's coworker worked

[Bernd Alheit]

What operation?

[maurizioe5588637]

Read a file pdf by a particular official website. With i-phone it's possible and the same file with Android give a text message you need extension for dc

[Bernd Alheit]

What kind of extension?

[maurizioe5588637]

Acrobat Reader DC for MAC or WINDOWS

[Bernd Alheit]

This not a extension. You must use Acrobat Reader on Windows or Mac.

On a iPhone you will get the same message.

[maurizioe5588637]

With pc ok, but I need it on my mobile. So I don't understand why it works on a mobile i-phone and not on an android mobile

[Bernd Alheit]

Can you share the link of the PDF file?

[maurizioe5588637]

I could send a screenshot, but where? In this forum I can't attach a jpeg

[Bernd Alheit]

A screenshot makes no sense.

[maurizioe5588637]

I try but I don't get. It's the website of Italian Authority for No Briebe. I'm italian