Copy link to clipboard
Copied
I have changed my email address everywhere that i can find in settings. However, when i send a document for electronic signature it is sent from and replied to my old email address.
Copy link to clipboard
Copied
Hi
Hope you are doing well.
Thankyou for posting your query here. Could you please confirm few details to understand your issue better.
Try to sign in to your Adobe Reader Mobile with your desired Adobe account. For more help check: https://www.adobe.com/devnet-docs/acrobat/android/en/signing.html#sign-a-document
Regards
Ria
Copy link to clipboard
Copied
I have the same problem. Sometimes a document I've sent out for signing is returned to my old email address and I can't access the audit report. My email address has been updated everywhere in my account. This is incredibly frustrating. I have a premium subscription.
Copy link to clipboard
Copied
Hi @Tahei5C91
Sorry for the inconvinience you are facing. Could you help us with few details here?
1. Make and model of your device?
2. OS version?
3. Please share you Adobe ID via private message.
Your response awaited .
Regards
Ria
Copy link to clipboard
Copied
Hi Ria,
1. I have an HP Pavilion Notebook Intel(R) Core(TM) i5-6200U CPU @
2.30GHz 2.40 GHz, 64-bit operating system, x64-based processor
2. Windows 10 Home v20H2
[Personal information removed by moderator]
Sometimes – not all the time – my agreements are sent to my old email
address and I have no idea why.
[Adobe Support Community]
Adobe Support Community
Hi Tahei5C91,
Ria Tagra (Adobe Employee) mentioned you in a post! Join the conversation
below:
________________________________
[Acrobat Reader Mobile
Discussions] Re: Change account
email
address
Hi
@Tahei5C91
Sorry for the inconvinience you are facing. Could you help us with few
details here?
1. Make and model of your device?
2. OS version?
3. Please share you Adobe ID via private message.
Your response awaited .
Regards
Ria
Reply
|
Like
--
Tahei Simpson
The best compliment I can receive is a review from my clients, friends,
family, and networks.
Like to leave a review now? Just click
Here Tahei Simpson Mortgage and Credit Specialist | Facebook
Reviews
Or here Vega Mortgages | Google
Reviews
This e-mail message (including any attachments) is confidential. If you are
not the intended recipient, please delete the message and attachments and
notify the sender. You may not read, use, copy, or distribute any part of it
or disclose its content or existence. Vega Mortgages Ltd accepts no liability
for any loss caused either directly or indirectly in connection with
transmitting, unauthorized access to, or a virus in, this message or its
attachments. A disclosure statement is available on request and free of charge.
From: Adobe Support Community Mailer
Sent: Monday, 8 November 2021 8:19 PM
To: Tahei Simpson
Subject: Ria Tagra mentioned you in Adobe Support Community
[Adobe Support Community]
Adobe Support Community
Hi Tahei5C91,
Ria Tagra (Adobe Employee) mentioned you in a post! Join the conversation
below:
________________________________
Copy link to clipboard
Copied
Oh that's awesome - I replied by email and had no idea it wasn't private but was attached to this thread, so my Adobe ID is public. If you can remove that, that would be awesome..
Copy link to clipboard
Copied
Hi, your personal information has been removed.
For better experience, do not reply to the email notification received in your mailbox. Use the "Reply" button on community response to continue the discussion here.
~Akanchha