Conflict files

[swati25294315bevv]

Why are my acrobat reader files being saved as a separate conflict files following any edit?!

[Daniel33937130at4f]

I'm experiencing the same problem, and have been for the past 5+ years of using Adobe (3 of those years with Adobe Premium). I'm getting tired of this! The original post is from July 2022 and we still don't have a fix? Adobe Acrobat plays a vital role in my line of work, so an issue like this is quite an inconvenience. This on top of the app's lack of a recycle box which makes it impossible to recover any accidentally-deleted files is really not a good look for Adobe.

Looking forward to any kind of help/fix soon, otherwise I may consider a different platform...

[S. S]

Hi @Daniel33937130at4f,

The issue was fixed earlier. This seems like a recent break and the team is looking into it.

I will update the thread once I hear back.

-Souvik

[stud teol]

Open the pdf document on your iPad. I add a comment or underline to the file. I close the document and see that saving the document to the cloud (Adobe Cloud) does not finish. See image .. 
.. blue progress circle behind the file name !?? It is still there when I have already reopened the document and saved it again.

Now if I open the document again and add some comments again, a new version (conflict) appears.

Ipad 10th generation, iPadOS version 16.2.

[atlantas39645703]

Any updates @S. S ? Its been almost a week.

[Todd340042228i9r]

Only thing I’ve found is to save files to the device and not use the adobe cloud. Doesn’t work if you need to use multiple devices though.

[atlantas39645703]

Yeah I havent had that issue personally because I always save to a folder on my desktop but the unfortunate thing is that we multiple people who use it on their ipads and use the cloud because we have multiple people (in the office and in the field) accessing the same files.

[Daniel33937130at4f]

Bump for @S. S to give an update? We are all sitting ducks here having our job/school work inconvenienced

[S. S]

Hi @Daniel33937130at4f Nothing concrete to update the thread yet. 

Still actively checking with the team on it.

-Souvik

[Murply]

Not that it helps but also having the same issue using the cloud where conflicts (and that conflict file usually makes another conflict file) are repeateadly made.  I would stop using the cloud if it weren't for the fact that I transfer files between my laptop and iPad for school.

[Erica23045303n3oi]

Any solution for this issue?  I have exactly same issue. 

[S. S]

Hi @atlantas39645703 @Erica23045303n3oi 

This should be fixed in the upcoming release. That is, the January version.

-Souvik

[johanna33945152w8qe]

I'm having the same problem. It's been doing it all week. What's the fix to this?

[S. S]

Hi @johanna33945152w8qe 

The team is working on the fix and this will be done in the upcoming updates.

-Souvik

[SC-Agency]

Super annoying. Every single time we save a PDF it duplicates and labels as Conflict Conflict Conflict file name.

ETA on this?

[Erica23045303n3oi]

Any resolution for this issue?

[Solmaz340909147zgz]

I'm having the same issue

[Paul249285408329]

Hi. I am now having exactly the same issue. We need to regularly work between devices, 2 windows PCs, 1 iPad and 2 iPhones. The document cloud is something we rely on for this. But in the last week we have started to have this "(conflict)" issue when making changes to documents.  And even "(conflict) (conflict)" - and that's just ridiculous now.  I'm totally confused on which versions to use and it's all become a total mess. Help! 

[idrivesafety]

I have fillable pdf  files stored on cloud , up until last week they were working without any issues, now every time i add text into doc it saves file again as conflict file , with 15 staff using this system it is causing the business an issue? 

What is the time line for a fix, Adobe?

[S. S]

Hi @idrivesafety @Paul249285408329 @Solmaz340909147zgz,

The fix should be live with the upcoming update. 

I request your kind understanding and patience while the team works on the fix.

-Souvik

[idrivesafety]

We purchased cloud storage just so we could synchronise the file use across our team , I will cancel the purchase until it’s fixed
Craig Waters
[PII removed by moderator]

[Suvraraj364058963p4l]

Is it so that the conflict file a corrupt file? Or I should ignore it

[S. S]

Hi @Suvraraj364058963p4l,

Hope you are doing well. Thanks for writing in!

We released a fix for the issue with the previous updates. 

Do you still experience the same issue? If yes, would you mind sharing a screen recording of the issue for a better understanding and assistance?

Look forward to hearing from you.

-Souvik

[Suvraraj364058963p4l]

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[JITENDRANATH]

Hi