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Disable cloud storage

New Here ,
Apr 13, 2023 Apr 13, 2023

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How do I disable cloud storage? I'm only going to assume that updates were made and now all my files are being saved on the cloud, I need to disable it asap. Help please

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2 ACCEPTED SOLUTIONS
Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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@tackle unlimited Thank you for taking out the time to let us know that it helped.

 

Marking a response as 'Correct' helps others find the answer quickly.

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Adobe Employee ,
Jul 31, 2024 Jul 31, 2024

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@KXM Acrobat Cloud storage can be disabled from the backend if you are on an enterprise account. 

 

Note: Adobe Cloud Storage does not automatically back up files unless done so manually.

 

For enterprise user admins, you can check this page for reference: Mobile Acrobat and AppConfig — Acrobat Mobile App Deployment (adobe.com)

 

-Souvik

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Adobe Employee ,
Apr 16, 2023 Apr 16, 2023

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Hi @tackle unlimited,

 

Hope you are doing well. Per the description, you want to disable cloud storage.

 

By design, Acrobat Reader Mobile does not save files to the cloud unless done manually. 

 

So, if you have the cloud account logged in, the files will not be affected or uploaded automatically unless you use the option to upload to Acrobat Cloud Storage.

 

Hope this clarifies your question.

 

-Souvik

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New Here ,
Apr 21, 2023 Apr 21, 2023

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Yes I was finally able to figure the problem out. Thank you so much.

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Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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@tackle unlimited Thank you for taking out the time to let us know that it helped.

 

Marking a response as 'Correct' helps others find the answer quickly.

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New Here ,
Dec 01, 2024 Dec 01, 2024

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well i still can't figure it out. 

 

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New Here ,
Nov 08, 2023 Nov 08, 2023

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The person who asked the question wanted a direct answer, which you did not provide. The proper response would be a numbered list of steps to accomplish the tadh without the marketing fluff. Try again. 

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Adobe Employee ,
Nov 14, 2023 Nov 14, 2023

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Hi @Rick33478585vb7a,

 

There are no direct steps to disable Acrobat Cloud Storage. 

Since Adobe Storage does not work like other cloud drives, you are free to use it without worries about files getting synced automatically.

 

-Souvik

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New Here ,
Jul 31, 2024 Jul 31, 2024

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ONCE AGAIN, YOU SKIRTED THE QUESTION

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Adobe Employee ,
Jul 31, 2024 Jul 31, 2024

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@KXM Acrobat Cloud storage can be disabled from the backend if you are on an enterprise account. 

 

Note: Adobe Cloud Storage does not automatically back up files unless done so manually.

 

For enterprise user admins, you can check this page for reference: Mobile Acrobat and AppConfig — Acrobat Mobile App Deployment (adobe.com)

 

-Souvik

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New Here ,
Dec 10, 2024 Dec 10, 2024

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Not sure if you ever got the response you were looking for. This is why people like me will ALWAYS download/install the software directly to my computer, or find other software if thats not permitted. For this situation, I've designated one laptop specifically for Photoshop (and certain other programs), installed the program locally and disabled all internet access. I use this laptop for all software which tries to force the cloud-garbage down our throats. Its sad that companies have become so shady we have to resort to things like this. There may be settings which can be toggled on/off in Photoshop to control cloud access, but I'm more comfortable taking the simple (yet slightly restrictive) approach of just disabling all connections.

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