How to login Windows 11 Adobe Pro subscribed in iPhone?

Report · Oct 17, 2024

I need help using Windows 11 login to my Adobe Pro subscribed with iPhone . This to overcome sluggish performance of Adobe Pro with iPhone.
Adobe Pro Mobile in Windows sign in options shows Apple but clicking on doesn't proceed further beyond following message. I cannot see any notification on iPhone nor Windows 11 including browser. How to login browser?

Is cancellation of iPhone subscription and re-subscribing by Windows the only solution to improve Adobe Pro which is very sluggish in iPhone 11?.

"Sign in on your browser

We've opened a new browser tab for you to sign in.

Once you've been authenticated you will automatically continue here."

Report · Oct 21, 2024

Hi @Sunny233119449b32

I hope this message finds you well, and thank you for reaching out to us!

Upon reviewing the Adobe account associated with your Adobe ID, I can confirm that you currently have an active Acrobat Premium subscription for mobile devices. Please note that this subscription is specifically designed for mobile use and cannot be accessed on desktop platforms, such as Windows or macOS.

For further details on the features and capabilities of the Acrobat Reader mobile app, I recommend exploring our comprehensive FAQ page here: Acrobat Reader Mobile App FAQ.

Should you have any further questions or require additional assistance, feel free to contact us.

~Amal

Report · Oct 27, 2024

Unless I switch smartphone maybe to less secure but faster Android , I am inclined to unsubscribe Mobile version due to waiting 5 minutes for each email address for sharing and resubscribe on Desktop version which is cumbersome for scanning documents. Adobe is most expensive in the marketplace due to its multitude of features including high security but when my need is scanning document I keep using until I find better alternative. Adobe also doesn't rotate Chinese document.

Report · Oct 28, 2024

Hi there

Thank you for reaching out!

Could you please provide additional details on the issue you're encountering? It would be very helpful if you could include a brief video recording showing the steps you take to scan the document and rotate the Chinese document. This will help us better understand the process and any specific points where the issue may be arising.

Additionally, could you share a sample Chinese PDF file that you've worked with? Having this sample will allow us to reproduce the issue on our end and investigate further.

Thank you for your cooperation, and we look forward to assisting you in resolving this!

~Amal