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Not able to save highlighted text

New Here ,
Jan 12, 2023 Jan 12, 2023

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After highlighting certain portions in a pdf, on reopening the pdf after closing it, all the highlights are gone. Please provide a solution.

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi @CHANDAN27921852wyx9,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind letting us know the location of the PDF? If the file is on a cloud drive, have you tried copying it to your local storage and then trying to make the highlights? 

 

The location could be a primary reason you cannot see the changes you made using Acrobat.

 

Look forward to hearing from you.

 

-Souvik.

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Community Expert ,
Jan 31, 2023 Jan 31, 2023

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@CHANDAN27921852wyx9  and @S S. 

 

I just did a little playing around. I highlighted something in Acrobat for Mobile, then closed the file and reopened it. Even if I keep the file open, I can see my highlight with Liquid Mode off and the highlight disappears when I enable it again.

 

78F2BC71-C403-4F2E-8DB5-A702CF7C7477.jpeg

 

 

349A2CAF-6600-45EC-B230-86B80345BBAC.jpeg

 

I don't know if this is a feature or a bug, but can you tell us if you see your highlighting when Liquid Mode is off?

 

This file was stored On This iPad. I then opened a file in Adobe Cloud Storage that already had comments and got the same results when I toggled the Liquid Mode button.

 

 

Jane

 

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi @jane-e,

 

The workflow you are referring to above is designed behavior.

 

The feature to have annotations and comments working with Liquid Mode has already been raised. I cannot commit a date for the implementation, but this is in the pipeline for a future release.

 

-Souvik

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New Here ,
Dec 04, 2023 Dec 04, 2023

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Hello, 

 

You have to save the file while closing it. Hit CRTL+S while closing the file. This worked for me.

 

Thanks,

Tamzid

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

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@tamzid_hussain_khan 

 

This thread is about Acrobat Reader for Mobile, not desktop. Your shortcut for Save won't help here.

 

Jane

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