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6

"Fill & Sign" text disappears as soon as leaving the text box when writing in Hebrew

New Here ,
Jul 14, 2019 Jul 14, 2019

Dear forum members and support,

While using the "Fill & Sign" feature, whenever writing a word in a foreign language (Hebrew in my case), the text disappears as soon as I exit the textbox.

This does not happen when using only English letters or numbers.

When trying to Undo the "invisible" added text, the app crashes.

This reproduces to me on 2 Android phones, a Oneplus X and a Moto G5.

Did anyone else encounter this? Is there a known workaround?

Thanks,

Alon

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Android
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New Here ,
Jul 04, 2024 Jul 04, 2024

Well, two quarters has ended, but the issue preserves. Still the same problem in version 24.5.1.33730. what's the ETA on this? I'm a paying customer and expect some level of quality here.

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New Here ,
Aug 30, 2024 Aug 30, 2024

Hi,

Was this fixed eventually? I'm using the latest version of acrobat reader on Samsung S23 ultra and the bug still exists. 

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New Here ,
Aug 30, 2024 Aug 30, 2024
It was not fixed, still exists both on Android app (Samsung A70) and on the
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Adobe Employee ,
Sep 04, 2024 Sep 04, 2024

Hi there,

 

We’ve escalated this issue to our engineering team, who are actively working on a solution. We expect that this will be addressed in an upcoming update.

 

Thank you for your patience and understanding as we resolve this matter.

 

~Amal

Regards
Amal
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New Here ,
Aug 16, 2024 Aug 16, 2024

It's August 2024 and the issue still exists as reported in previous posts.

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Adobe Employee ,
Aug 21, 2024 Aug 21, 2024

Hi @Bar33903595048k

 

Thank you for getting in touch with us. I wanted to let you know that we’ve already escalated this issue to our engineering team, who are currently working diligently to address it. We anticipate that a solution will be included in the future update.

 

We appreciate your patience and understanding as we work to resolve this. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

 

~Amal

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New Here ,
Mar 03, 2025 Mar 03, 2025

Issue still exists March 2025...

Please fix it 

Thank you 

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New Here ,
Dec 12, 2024 Dec 12, 2024

December 2024, still occurs in Hebrew in the android app, seems it wasn't actually escalated.

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New Here ,
Dec 12, 2024 Dec 12, 2024

Did you find an alternative or workaround by any chance ?

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New Here ,
Dec 12, 2024 Dec 12, 2024

Apart from using the desktop app, not really.

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Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

I keep using the old Fill & Sign app

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New Here ,
Mar 23, 2025 Mar 23, 2025
LATEST

Hi!

we're on march 2025, and I still can't fill Hebrew letters in the app.

what do I pay for? 
free apps worked this issue. Why can't you?

 

 

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