When filling out a form in Adobe Acrobat in Arabic or Hebrew, the text disappears

[33857701t1mj]

I saw that on Android the functions of Adobe's fill and sign application are merged into the PDF reader application.
But I ran into a problem, in English it works fine, but in Arabic or Hebrew after you fill in a text box and move to the next field, the typed field disappears, and only if you click on the location of the field it appears again, until you move to the next field, and when saving the document it does not appear, I made sure that the color of the text Black (in the old fill & sing app it worked fine).
In other words, it is not possible to fill out a form in the PDF reader application in Arabic or Hebrew, I would appreciate any help.
Thank you

[Abambo]

Is that only on Adroid or also with macOS or Windows the case? Can you check also on iOS or iPadOS?

[33857701t1mj]

Thanks for the response,

I don't have any Apple devices, I tried it on a Windows computer and it works fine.

[mohammed_6913]

I had the same issue,

any update on this?

[S. S]

Hi @mohammed_6913,

Hope you are doing well. Sorry for the trouble.

This is a known issue with the application, and the team is working on it.

We request your kind understanding and patience while the team gets this fixed.

-Souvik

[joshua_9726]

It's been very long and this problem exists on windows pc and on android I think this is discrimination against Israel.And this needs to be reported to the Justice department.

I pay a subscription and still don't have a functional expensive subscription

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

Our engineering team is actively working on this issue and the fix will be available in one of the coming release.

We appreciate your patience and understanding so far.

[Mavis.S]

Hi, the same issue also happens for PDF forms in Urdu besides Arabic. Are there any solutions yet?

[S. S]

Hi @Mavis.S,

Thanks for reporting this. 

I have forwarded your report to the development team for further investigation.

In the meantime, can you please share a few pieces of information:

1. The app version of Acrobat you use (go to Home > Profile > About Acrobat);

2. A screen recording of the event for better understanding.

Look forward to hearing from you.

Regards,
Souvik.

[cbs65462993]

I've had the same issue. It's been practically a year since this thread was started, any updates? 

[Amal.]

Hi there

Hope you are doing well and sorry for the trouble.

This issue is still under investigation, while we do not have any fixed timeline yet; we will keep you posted as soon as we get any updates from the engineering team.

Thanks for your understanding.

~Amal

[dave_2690]

Hey,

Any update ?

I notice that for Hebrew text form in the Phone its works but on the windows app it dosent (actually you can write only single letter and it show it but if you write more it disappear.. but if you ckick on the text form you can see it).

please fix it 

[joshua_9726]

It's been very long and this problem exists on windows pc and on android I think this is discrimination against Israel.And this needs to be reported to the Justice department.

I pay a subscription and still don't have a functional expensive subscription

I

[express_6234]

What a joke of a company Adobe has become!

A simple issue like this has gone unresolved for nearly two years.

It still happens on iOS as well, important languages such as Hebrew and Arabic disappear after typing and leaving the field.

They’ve also removed the color palette from the Fill & Sign toolbar, even though their own iOS help documentation says it should still be there.

https://www.adobe.com/devnet-docs/acrobat/ios/en/forms.html

[S. S]

Hi @express_6234,

Hope you are doing well. Sorry for the trouble with filling out forms on Acrobat Reader Mobile.

For the text disappearance issue, there are no updates yet. 

This is a work in progress. Please feel free to share your feedback here: https://adobe.ly/3JatdYj

For the palette missing issue, I have reported this to the development team to get it checked.

Please allow me some time to get this investigated and circle back to you.

Regards,
Souvik.