Acrobat Reader crashes upon opening

Enthusiast ,
Feb 21, 2019

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Brand new Ipad Pro. After last update from Itunes the app simply opens for a split second and then crashes. Even if I try opening a pdf before opening acrobat. Same process. Program opens for a split second and then program closes. Have re-installed several times and now forced to use a different pdf viewer. Acrobat works fine on my Iphone, just not Ipad.

-Dax

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1 Correct Answer

Adobe Employee , Feb 22, 2019
MobileDeveloperCK Adobe Employee , Feb 22, 2019
Hi,Sorry for the inconvenience.  It is a known problem that has been fixed in Acrobat Reader 19.02.01.Would you please go to the App Store app on your iPad and update to Acrobat Reader 19.02.01?Please let us know if it works for you.Thank you.

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Adobe Employee ,
Feb 22, 2019

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Hi,

Sorry for the inconvenience.  It is a known problem that has been fixed in Acrobat Reader 19.02.01.

Would you please go to the App Store app on your iPad and update to Acrobat Reader 19.02.01?

Please let us know if it works for you.

Thank you.

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New Here ,
Feb 12, 2020

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I'm having the same issue. Just reinstalled acrobat reader version 20.01.00 and the problem is still there. iPad Pro second generation

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New Here ,
Feb 18, 2020

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Same issue, update it and it crashes suddenly. Using: 20.02.00 (20200215.092048). It just crashed. iPad Pro 3rd Generation

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New Here ,
Jun 19, 2020

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Help!!!

Adobe pdf reader crashes when opening pdf file 104mb large, but has no problems opening smaller files. 
(adobe pdf run on 6th gen Ipad.)

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New Here ,
Jul 25, 2020

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I am having the same problem for the last few days.  It is 7/25/2020 since the last update.  I can't access my larger files through the app and have to email myself the PDF's to see the old saves.  Is another fix on the way?

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New Here ,
Sep 09, 2020

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I am having the same issue on my iPhone and Mac. 

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