This file can not be opened because it is corrupted or damaged

New Here ,
Jan 28, 2018 Jan 28, 2018

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I was using PDF file in my ipad pro, but my device automatically went off suddenly because of the battery ran off.  Afterthat, when i restart my ipad pro, and try to open the same file via PDF, it look like the file has been corrupted. The massage said 'This file can not be opened because it is corrupted or damaged'

What should i do to fix this problem?

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correct answers 1 Correct Answer

Adobe Employee , Jan 31, 2018 Jan 31, 2018
Hi Calittaa, As the error message said that the file has been corrupted, and its not opening. If this is the case then unfortunately,  there isn't any way to get the same file repaired. There might be some pdf content which isn't letting the pdf to load after device crashed. You need to download or get the same file again after deleting the corrupted one.Hope this answers your query.Regards,Akanchha  

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Adobe Employee ,
Jan 31, 2018 Jan 31, 2018

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Hi Calittaa,

As the error message said that the file has been corrupted, and its not opening. If this is the case then unfortunately,  there isn't any way to get the same file repaired.

There might be some pdf content which isn't letting the pdf to load after device crashed.

You need to download or get the same file again after deleting the corrupted one.

Hope this answers your query.

Regards,

Akanchha  

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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Acrobat reader does not play nice with mobile devices, eg iPad. My experience 

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