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NewJerseyJay
Participant
May 11, 2016
解決済み

Acrobat 11 on Vista won’t update from 11.0.8 to 11.0.15 saying "No update needed."

  • May 11, 2016
  • 返信数 2.
  • 410 ビュー

Using "Help>Check for Updates" I updated our installation of Acrobat 11 on Win 7 from 11.0.8 to 11.0.15 no problem.

But when I "Check for Updates" on Win Vista SP2, it says No updates are needed. I can't seem to get it to recognize that it needs to be updated. I want to

I want to install the security update announced by Adobe for Acrobat in APSB16-14: https://helpx.adobe.com/security/products/acrobat/apsb16-14.html.

Does anybody have any ideas on how to get Acrobat to recognize it needs updating?

Thanks,

Jay

このトピックへの返信は締め切られました。
解決に役立った回答 YatharthS

Hi NewJerseyJay ,

Would like to inform that this is due to compatibility issues of Acrobat Pro with Win Vista, please  refer to this article :- Adobe Acrobat system requirements

Please upgrade your system.

Regards.

Yatharth

返信数 2

NewJerseyJay
NewJerseyJay作成者
Participant
May 12, 2016

Thanks, I appreciate the response.

YatharthS解決!
Participating Frequently
May 12, 2016

Hi NewJerseyJay ,

Would like to inform that this is due to compatibility issues of Acrobat Pro with Win Vista, please  refer to this article :- Adobe Acrobat system requirements

Please upgrade your system.

Regards.

Yatharth