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51

CC Library Freezes

Community Beginner ,
Jul 29, 2025 Jul 29, 2025

My library panel inside photoshop, illustrator, indesign, etc keeps freezing. I have to close out the app and shut down close CC and reopen them to get it to start, but it will only work for a couple minutes until it freezes again. Very frusterating as I have all branding and assets uploaded to the library.

 

I've seen other posts with this issue in the past but no fixes.

Bug Unresolved
TOPICS
CC Libraries
1.3K
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35 Comments
Community Beginner ,
Sep 29, 2025 Sep 29, 2025

I have the same issues - it is becoming unusable. 

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Community Beginner ,
Oct 06, 2025 Oct 06, 2025

Yeah, this has been happening for many months through several major and minor updates of CC and MacOS, so it can't be a "get the latest version" or "you might be on an old version" thing. Could it be where there's the tinyest disconnect from the internet and CC Libraries just immediately freezes weirdly as an image (to avoid a temporary "offline" message in the pane?) and fails to reconnect??

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New Here ,
Oct 06, 2025 Oct 06, 2025

Mine has completely stopped working. Hopefully, it gets resolved soon.

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New Here ,
Oct 26, 2025 Oct 26, 2025

any update after a month (or a year of this issue recurring across releases)? i suspect not since there's no incentive for a monopoly to fix their issues when they have a stranglehold on a captive audience. hope you guys get a true competitor so you might finally stop spitting on your paying customers (read: unwilling and entraped creative)

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Community Beginner ,
Oct 26, 2025 Oct 26, 2025

Is Adobe even listening? 

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New Here ,
Oct 30, 2025 Oct 30, 2025

I'll pile on - the library freezes for me too. And it has for the last year. Great feature, still helpful enough to keep using it, but it is one lingering annoyance within the Suite. I would note there is a trend for various pros I know jumping off the Adobe platform- premium price and this feature bug has not been resolved in 2 years. Granted, this is my first post on this issue - but based on the users reporting here, Iam not alone. 

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Community Beginner ,
Nov 04, 2025 Nov 04, 2025

I am also having the same issue, Restarting the app is the only thing that resets the library. It is taking a lot of time away from work and has been going on for months. I have up to date apps that are the 2026 version now. This has to be a bug.

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New Here ,
Nov 04, 2025 Nov 04, 2025

Still having this issue after updating my apps. I just convinved my entire creative department to get on board using Adobe Libraries and now a handful of us are running into this problem. It's embarrassing and frustrating to deal with.

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New Here ,
Nov 12, 2025 Nov 12, 2025

I have also same frustrating issue on Mac

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New Here ,
Nov 25, 2025 Nov 25, 2025
LATEST

I have also started getting this error after updating to InDesign 2026 (21.0.1).

 

I use CC Libraries frequently and this error happens about 10-15 times a day. If it's frozen in InDesign, it's also frozen in Adobe Illustrator. I can't spot anything I do which causes the problem. I know the CC Libraries panel is frozen when I cannot select anything in the panel or scroll. If I try to resize the panel, I get the stretch effect illustrated below.

 

All other panels continue to work as normal.

Restarting InDesign temporarily fixes the problem.

 

Would appreciate a fix for this!

 

8b1r9w6n07vc.png

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