Unable to access libraries / Library panel does not load

[FeedbackCommunityMember]

The library panel is not loading on desktop apps.

[FeedbackCommunityMember]

I have this error come up with the CC Library Panel: "something went wrong initializing creative cloud libraries".

I've tried everything that Adobe had suggested but nothing has worked and it's been 4 days since I've been able to access them.

[FeedbackCommunityMember]

I am having the same issue with multiple users.

[FeedbackCommunityMember]

I have been able to fix this issue by doing a complete uninstall, deletion of C:\Program Files\Common Files\Adobe , C:\Program Files (x86)\Common Files\Adobe and C:\Users\USERNAME\AppData\Roaming\Adobe . Then reinstall, maybe someone will find an easier way.

-Ryan Madison

[FeedbackCommunityMember]

Sorry to hear you are having issues with CC Libraries, please try the steps in this HelpX page and let us know if it solves the problems.
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

[FeedbackCommunityMember]

Libraries won't load in desktop apps.

[FeedbackCommunityMember]

Please, try installing Libraries using the Solution 1 here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

Let us know if that resolved the problem,
Thank you,
Mariia

[FeedbackCommunityMember]

Mine as well, even after trying all the steps and tricks > it's stuck here and I can't scroll down or get rid of the preview to access my libraries.

[FeedbackCommunityMember]

All I see under Libraries is blank, solid grey! Even if I click to Create New Library, nothing happens! Tried restarting, reinstalling, reinstalling CC, reinstalling Libraries... I have work to do and need the stuff in my Libraries!

[FeedbackCommunityMember]

Libraries not loading

[FeedbackCommunityMember]

My libraries are showing a blank gray screen. I tried reinstalling and I get nothing.

[FeedbackCommunityMember]

My libraries are still blank after trying all the suggested options, replacing cache, manually installing app, cleaning creative library, restarting, etc.

[FeedbackCommunityMember]

Libraries not loading. Tried to troubleshoot. A lot of my projects need to be rebuilt and it's very frustrating. I'd really like help with this!!!

[FeedbackCommunityMember]

Heeeeeelp - tried everything that site suggested. Worked today then stopped

[FeedbackCommunityMember]

close all the adobe apps, go to uninstall the creative cloud app, when it shows repair button. click it.

[FeedbackCommunityMember]

Can't initialize libraries. Suddenly stopped working. Have tried everything recommended by Adobe and NOTHING FIXES THIS!

[FeedbackCommunityMember]

Hello, I have reinstalled CC app, logged out and back into CC and my libraries still will not initialize. Any help that can be provided will be greatly appreciated. Thank you so much!

[FeedbackCommunityMember]

This is happening more and more often, making Libraries a liability rather than a tool. I've gone through the "solutions" multiple times with no result. Then, libraries randomly work again, only to fail when I need them most.

[FeedbackCommunityMember]

When working, Libraries is very helpful to work on multiple clients., however,

Occasionally dependable = often infuriating

[FeedbackCommunityMember]

It worked for me when I switched to my mobile hotspot. It must be a wifi or proxy network issue.

[FeedbackCommunityMember]

CC libraries panel not loading in illustrator, but I can see it on other apps.

[FeedbackCommunityMember]

Are you still having issues? If so, can you let us know what applications are giving you trouble?