Adobe Express video won’t download

[_MOLLY01_]

I have the same issue, I've tried multiple devices and browsers and my file won't download

[Amitej S]

Hey @_MOLLY01_, Welcome to Adobe Express Community! 

This shouldn't be happening! Would it be possible for you to share the project URL with us via DM so we can check on our end? Are you facing this issue for any other project types (PNG, JPG, or PDF)? Are you able to download other video files? 

[Amitej S]

The fixed project has been shared via community DM. Thanks for confirming @_MOLLY01_, that you could export the video project. 

Kindly avoid importing HEIC images into Adobe Express for now, as this format is not officially supported yet. You can get info on supported formats here: https://adobe.ly/4jWyL5j

Best,

Amitej

[Amitej S]

The fixed project has been shared via community DM.