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Brand asset making files corrupt

Community Beginner ,
Apr 25, 2024 Apr 25, 2024

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Every time I try and insert a file that contains a brand asset (logo) as a page within another file, the new file crashes. I'm then unable to see or click on the asset without the file crashing - and it essentially becomes unusable. Is anybody else experiencing this?
Bug Unresolved
TOPICS
Desktop Web , Multi-Page

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1 Comment
Adobe Employee ,
Jun 18, 2024 Jun 18, 2024

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Hi 

@default36838161v7l0ft

,

 

Thanks for your patience. Could you please check if you issue is similar to this- https://adobe.ly/3Xt6jQT, If so, can you post your query there as our product team is monitoring this page.

 

If it's unrelated, try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. Also, try clearing the browser's cache and cookies to see how it goes.

 

Regards,

Tarun

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