Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can’t access premium benefits on Adobe express

New Here ,
Jul 31, 2025 Jul 31, 2025

Why can't I access the premium benefits that I am subscribed for?

Bug Unresolved
TOPICS
Subscription
108
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Aug 01, 2025 Aug 01, 2025
LATEST

Hi @spraguestephens, Welcome to the Adobe Express community!

 

I checked the subscriptions linked to the email ID you posted here with, and could only see an Acrobat Pro subscription. Could you please confirm if you might have used a different email ID to sign up for Adobe Express?

 

We’re here to help, just let us know!

 

Best regards,
Amitej

Translate
Report