Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
4

Cannot open files and projects in Express

Community Beginner ,
Sep 05, 2025 Sep 05, 2025

Extremely urgent and important for me to be able gain access back to my files and project.  I have almost completed my big project of the year and it must be finished by Monday.  I have 100's of hours in this project. 

The program froze mid typing and would not restore.  I closed it out and restarted it only to find that an error code replaced my prject telling me to return to hompage and try again or restart program.  I did both several times and nothing is working.  Need this sorted out and fixed ASAP.  It will be unacceptable to lose my work.

Bug Unresolved
TOPICS
Multi-Page
430
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
LATEST

Hi @riley_703, Welcome to the Adobe Express Community!

 

A recent outage may have impacted your experience. The issue has been resolved, and services should now function as expected. Please let us know if everything is working well for you.

 

You can always check the current status here: https://adobe.ly/4m3LwfC

 

Best!

Translate
Report