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Eyedropper tool not working / items not duplicating

Jena31989784ja5h
Community Beginner ,
Aug 22, 2024 Aug 22, 2024

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Eyedropper tool not working at all

 

duplicating tool not working at all 

Bug Unresolved
TOPICS
Quick Actions

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correct answers 2 Correct answers

Abhi.G @ ADBE Adobe Employee
Adobe Employee , Aug 29, 2024 Aug 29, 2024

Hi,

 

We have deployed a fix for this bug. Please give it a try now and let us know if you continue to run into issues using the eye dropper (you may need to restart the app). Sorry for the incovenience.

 

Abhi G

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David__B Adobe Employee
Adobe Employee , Aug 27, 2024 Aug 27, 2024

Our developers are aware of the issue and working on a fix which should be available soon. The issue only occurs on mobile and not web. Thank you for your patience while we get this sorted.

 

Best,
Dave

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David__B Adobe Employee
Adobe Employee ,
Sep 03, 2024 Sep 03, 2024

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Hi @Janette36874838mbay & @e_3499

 

Our developers are aware of this issue and working on a fix. It should be resolved soon with a future app update. Thanks for your patience.

Dave

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e_3499
New Here ,
Sep 04, 2024 Sep 04, 2024

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LATEST

The color picker seems to be working again now.
Thank you 🙏

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