Animate from Audio - Internal Server Error

[Joke Channel35370539318q]

Hi, i can't mp3 upload to animate from audio. "Internal Server Error" What can I do? I know it is free, but if you have a little time please help. Thank you.

[Abhi.G @ ADBE]

Hi @Joke Channel35370539318q 

This should now be fixed. Sorry for the inconvenience.

Abhi G

[Joke Channel35370539318q]

Hi,
Thank you very much!!!
Best regards

[Raheel36289729nnre]

i facing the same issue cant upload audio. ïnternal server error" shows every time . please help me .

[Evelin37647778dlt2]

Je rencontre le même problème : je ne peux pas télécharger d’audio. "Erreur interne du serveur".

[Tarun Saini]

Hi 

@Evelin37647778dlt2

,

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

Regards,

Tarun

[julien37863988hb1m]

Bonjour

J'ai exactement le meme souci sur tout les naviguateur

comment resoudre le souci