I was pleased to see a free Adobe video conversion program wmv to mp4 and it seems to have worked really well. Unfortunately, the download option in the conversion program only sends a freeze frame of the first frame and the audio (which is fine). I opened Adobe Express which gives editing options and it plays perfectly there also BUT I cannot download the working verions and get the same result just a frozen first frame and good audio playing.
I'm not an expert so an easy to understand explanation would be appreciated.
Can anyone help? Thanks