Gif converter quality drop

[samantha_7170]

I have been using Adobe Express app on my iPad to make gifs for months but today I noticed a massive decrease in the quality of the final product since the latest app update. They weren't sharp at the best of times but now are just horrific even when choosing large. I went back to use older clips to compare and there is a huge difference. Is there any fix in the pipeline for this? Attached example of what originally would come out vs how it converted today, same clip same everything just so much lower quality.

[David__B]

Hi @samantha_7170

Thanks for sharing the examples. I looked at the two files but wasn't able to easily see the quality difference like you described. Both of the files seemed to be the same dimensions, 820x792. I did notice that there was a large difference in file size. One is 2.3MB and the other is 6.7MB. Can you provide more details about the quality loss? I suspect the issue is related to changing to compression scheme used. 

Thanks,
Dave

[samantha_7170]

Thanks for replying, David.

I will reply seperate with two more examples, same clip same conversion settings, only converted a month apart and you can see the lower quality result.

I just use quick actions convert to gif, and would choose medium, as the file size as large would always be too big, but now they're on par with small. So I'm wondering if there has been some kind of change on Adobe's side of making the gifs all come out lower quality for some reason. Nothing I have done has changed so it's confusing.

[samantha_7170]

[Tarun Saini]

Thanks for sharing the examples 

@samantha_7170

,

Can you share this example as an attachment as you did before?

Regards,

Tarun

[amandawaylonis]

I'm just noticing this issue toda as well - a lot more banding when exported.

[samantha_7170]

Thanks for replying,

I don't have the option to attach as before in a reply it seems, only upload photo or link. I'd have to make a new post. Unless I'm missing something!

[mahmoud_5524]

Hi @samantha_7170,

You're welcome! And you're not missing anything — you're right.

Currently, the reply section only allows photo uploads or links, and unfortunately, you can’t attach GIFs or other file types directly in a reply like you might in a new post. If you want to share additional examples (like your older and newer GIFs), the best workaround is either:

• Upload them to a cloud service (like Google Drive, Dropbox, or iCloud) and share the link in your reply
  or

• Create a new post/thread with those additional attachments for comparison

Totally understand it’s not ideal — but your examples are really helpful for the team looking into this quality issue. Thanks again for being so thorough!

^MM

[samantha_7104]

Have made a folder with some examples 

I included the original clips as well as an example of a result using another free gif converter with one of the results from Adobe just to compare what would usually come out. Sorry they're limited, I wanted to make sure I was using the same clips so that it was fair and they're the only ones I could find in my recently deleted so they're not the most obvious but I can still see the difference in new ones I'm making where I know they'd have usually turned out a lot clearer without all the cartoonish shading 

[Amitej S]

Hey @samantha_7104, Thanks for sharing this. We'll check it and let you know if any more info is required. However, the shared video projects in the drive folder are not downloadable. If you can reshare them, it'd be great. 

Also, if possible, share the project URLs of these GIFs, as it will provide us with more relevant information. 

We appreciate your patience and support.

Best!