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Scaling issues after recent update.. images squeezed horizontally

New Here ,
Nov 28, 2024 Nov 28, 2024

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Scaling issues after recent update.. images squeezed horizontally

Bug Unresolved
TOPICS
Image Editor , iOS

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correct answers 1 Correct answer

Adobe Employee , Dec 05, 2024 Dec 05, 2024

Hi @Enthusiastic_beauty5D55

I tried replicating the issue but wasn't able to. Since your file hasn't been migrated yet (based on the banner along the top), I think this might be related to differences between versions.

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4 Comments
Adobe Employee ,
Nov 29, 2024 Nov 29, 2024

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Hi 

@Enthusiastic_beauty5D55

 ,

Welcome to the community! We truly empathize with your situation and are sincerely sorry to hear about the issue you’re facing. If you feel comfortable, could you please share the screen recording of the problem? We're curious to know if it's happening with all images, and whether these images are from Adobe stock or your own device. 

 

We're here for you and ready to assist; we just need a little more information to understand better. 

 

Regards,

Tarun

 

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New Here ,
Nov 29, 2024 Nov 29, 2024

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IMG_1058.png

quote

Scaling issues after recent update.. images squeezed horizontally


By @Enthusiastic_beauty5D55

 image during at preview page


IMG_1057.jpeg
image when editing

 

IMG_1058.png

the round logo squeezed durjng editing mode

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Adobe Employee ,
Dec 05, 2024 Dec 05, 2024

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Hi @Enthusiastic_beauty5D55

I tried replicating the issue but wasn't able to. Since your file hasn't been migrated yet (based on the banner along the top), I think this might be related to differences between versions.

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New Here ,
Dec 05, 2024 Dec 05, 2024

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Thanks. Problem solved. 

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