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something wen wrong cant open file

New Here ,
Mar 04, 2024 Mar 04, 2024

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the above message continues to pop up even if selecting a file ive already created or when wanting to open a new design
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 21, 2024 Mar 21, 2024

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Hi @default358507249fkpy7,

 

Thank you for your patience.

I just saw your post. While I have not seen recent reports about this, I'm here to help!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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