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26

Unable to upload an image to Adobe Scheduler

Community Beginner ,
Sep 03, 2024 Sep 03, 2024

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I have been trying for several hours to upload an image for a post.  Thi sis something I do very regularly, using the same image file. When I click Upload, it returns..

"Sorry, something went wrong during the file upload. Please try again in few minutes."

 

Is there an ongoing problem?

 

Regards

Richard

 

Bug Unresolved
TOPICS
Scheduler , Social Media

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correct answers 4 Correct answers

Community Expert , Nov 03, 2024 Nov 03, 2024

There is a new post for the current scheduler outage 04 November 2024. Please report probelms there and follow for updates. Thanks! 

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Adobe Employee , Oct 09, 2024 Oct 09, 2024

Hey everyone, we're sorry for the issue you encountered here. This has now been resolved and you can resume using Scheduler. 

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Adobe Employee , Sep 04, 2024 Sep 04, 2024

@Bealy Ink did you try restarting the app as well; you may need that to pick up the recent fix that was deployed. On desktop, reloading the browser tab does the trick.

 

Abhi G

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Adobe Employee , Sep 03, 2024 Sep 03, 2024

Hi,

 

We have deployed a fix for this issue. Could you please try now (if you have Express open in a browser tab, please reload it first)?

 

Thanks

Abhi G

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61 Comments
Community Beginner ,
Nov 02, 2024 Nov 02, 2024

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Same here. 

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Explorer ,
Nov 02, 2024 Nov 02, 2024

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This isn't fixed for me. I get the mysterious "Sorry, something went wrong during the file upload. Please try again in few minutes." prompt in Chrone on a 2023 MacBook Pro after restarting the browser.

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Explorer ,
Nov 02, 2024 Nov 02, 2024

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SAME! 

 

Turned off VPN? - Check.

Confirmed file size met parameters? - Check.

Cleared cache? - Check.

Tried multiple browsers? - Check.

Tried incognito mode? - Check.

Tried Windows App? - Check.

Moved video from OneDrive to local HDD? - Check.

 

Every attempt to load a video to Adobe Express fails and says, "Sorry, something went wrong during the file upload. Please try again in few minutes." 

 

Roger 

 

NO error code. NO reason for the failure, just go away and come back later. 

 

Please advise ASAP! 

 

Roger 

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Explorer ,
Nov 02, 2024 Nov 02, 2024

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UPDATE: Loaded video to "Your Stuff" via a browser (Chrome).  I closed and reloaded the Windows Adobe Express app, and the scheduling seemed to function correctly. 

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Community Beginner ,
Nov 02, 2024 Nov 02, 2024

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Adobe Team, I have the same issue - Sorry, something went wrong during the file upload. Please try again in few minutes... can you provide some feedback to your users? Is this a server issue? 

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Explorer ,
Nov 02, 2024 Nov 02, 2024

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Same. Have tried everything mentioned in this thread and another. Totally unacceptable from a large company when we rely on you to conduct our business. My team has decided to advise our company to move to another solution and dump the unreliable Express scheduler. We're dead thanks to Adobe. 

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Explorer ,
Nov 03, 2024 Nov 03, 2024

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I hadn't encountered this issue until today, but I can't upload any images when scheduling. I've been trying with still images only (PNGs, low-res) and none of them work. Have tried the tips listed (clearing cache and browser history and restarting computer) and it still does not work.

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Community Beginner ,
Nov 03, 2024 Nov 03, 2024

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My apologies, but I've been having the same issue since friday, so 3 days now. Unable to upload anything in the Personal Calendar. 

Screenshot 2024-09-03 at 12.15.25.png

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Explorer ,
Nov 03, 2024 Nov 03, 2024

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This issue is not resolved or if it was, it's broken again. Everything others have previously reported I too have tried. We really need an answer and a permanent solution. This can and in some cases is hurting busineeses to rely on your products.
2024-11-03_17-34-46.png

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Community Expert ,
Nov 03, 2024 Nov 03, 2024

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There is a new post for the current scheduler outage 04 November 2024. Please report probelms there and follow for updates. Thanks! 

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Explorer ,
Nov 04, 2024 Nov 04, 2024

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LATEST

Today, the issue returned! 

 

UPDATE - It seems to be processing correctly now.

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