Video Downloads Not Working

[default38139071wvz259]

Trying to download a video and it just gets stuck on 20% and eventually fails...

Tried different browsers, apps etc 

[David__B]

Hi @default38139071wvz259

Sorry to hear about your difficulties. A few other things to try that might help

- Create a duplicate of the project and attempt to download that instance

- Try downloading in incognito/private browsing mode https://adobe.ly/4g6WMWD

If these both don't help please post back.

Thanks,
Dave

DB